Joe French | Page 12

Good communication throughout the process. Vehicle was ready at the time promised. Always recommended this dealers Vehicle was ready at the time promised. Always recommended this dealers More

by SDRESSMAN Verified Customer Verified Customer

Print

Louis was mindful of the vehicle I was looking for and where I needed to be payment wise. Took the time to find the deal I was comfortable with. He went above and beyond to take care of prepping and swapp where I needed to be payment wise. Took the time to find the deal I was comfortable with. He went above and beyond to take care of prepping and swapping some accessories from my old truck to the new one. Much appreciated. More

Print

Joe French always has a great attitude and advice on the service and repair on your vehicle Thanks Joe for all your hard work service and repair on your vehicle Thanks Joe for all your hard work More

Print

By far the best dealership I’ve been to. Friendly staff and clean facility. They aren’t just interested in your vehicle, they care about you as a person. Joe has been taking care of mine and Friendly staff and clean facility. They aren’t just interested in your vehicle, they care about you as a person. Joe has been taking care of mine and my families vehicles for many years. More

Print

Don’t know everybody’s full names but Mike scheduled a service appointment and arranged that our car world be picked up, serviced and returned. We would receive a loaner during that time. Our battery service appointment and arranged that our car world be picked up, serviced and returned. We would receive a loaner during that time. Our battery died and we called 3 days early. Gavin told us to come right in. This was extremely important as our car was sitting in the garage, running and couldn’t be turned off. Gavin met us when we arrived and was absolutely GREAT. He got everything organized and we left in the loaner car. Joe French kept us posted on the progress of the service and was available for any questions. Although Service closes at 5pm, he arranged for someone to stay a little later to wait for us. Kim Woltram waited for us. She was WONDERFUL. she had everything ready for us, went over the bill section by section, processed our payment, took in the rental, gave us our keys and we were on our way. Klaben was great and you should be proud of every single employee . More

Print

Kim and Klaben have been good to me over the years. Always very pleasant and easy to work with. Always very pleasant and easy to work with. More

Print

Mona crooks is the best customer service person I have ever encountered, a lot can be learned from her. ever encountered, a lot can be learned from her. More

by Sdalton4564 Verified Customer Verified Customer

Print

The standard works package grew into some additional services that were required to keep our car and driver safe on the road. Joe French was very upfront with the services suggested and was able to flex services that were required to keep our car and driver safe on the road. Joe French was very upfront with the services suggested and was able to flex and help me with a car when the timeframe expanded. We have two Klaben Fords that always get their service completed at Klaben Service in Kent. More

by Duskey37 Verified Customer Verified Customer

Print

I had scheduled service work for my F150 for Tuesday 11/4 at 7:00am to have the works done and it completely slipped my mind being caught up in Physical Inventory at work and by 8 am Joe French was on the ph at 7:00am to have the works done and it completely slipped my mind being caught up in Physical Inventory at work and by 8 am Joe French was on the phone calling me to remind me I had an appointment, so I ran the truck down and dropped it off fortunately I'm only a couple blocks away. I thanked Joe for the courtesy call when I saw him 3 hours later he was calling me to tell me it was done. Greatly appreciate the service More

by Berniestu1 Verified Customer Verified Customer

Print

Taking my car to Klaben and having Alisea as the service advisor was a wonderful and pain free experience. I was even supplied with a ride home very shortly after I left the car there. Great service and a advisor was a wonderful and pain free experience. I was even supplied with a ride home very shortly after I left the car there. Great service and a very pleasant driver doing the ride. More

by frenchpatricia196 Verified Customer Verified Customer

Print