I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 11 mos
Industry Experience
32 yrs, 11 mos
1,125 Reviews
Write a Review1125 Reviews of Joe Hilliard
March 18, 2026
I have been bringing my truck here for 3 or 4 years now since moving to Stow. I have always been happy with the services provided. since moving to Stow. I have always been happy with the services provided. More
Other Employees Tagged: Elizabeth Curry
March 16, 2026
Joe Hilliard in the service dept always communicates status updates and tries to get my vehicle in for service as soon as possible. With his guidance about critical issues and issues that can be postpon status updates and tries to get my vehicle in for service as soon as possible. With his guidance about critical issues and issues that can be postponed, I am able to make a plan for service. Joe exhibits leadership and respect amongst his co-workers, too. More
March 12, 2026
Great service in the service dept. All went smooth and all experiences have been positive in all aspects do far. All went smooth and all experiences have been positive in all aspects do far. More
Other Employees Tagged: Michael Van Hoose, Brian Binegar, Elizabeth Curry, Ridge Hancock, Tyler Schultz, Josh McFarland
March 11, 2026
We have a long experience with Klaben as new vehicle buyers and Service department clients. Obviously we wouldn't have this long relationship if we were not satisfied. Joe Hilliard has always patientl buyers and Service department clients. Obviously we wouldn't have this long relationship if we were not satisfied. Joe Hilliard has always patiently explained and sometimes re-explained what we needed and why. 5 stars! More
March 09, 2026
Been going to this dealership on and off for the last 17 years. Nearly all of my experiences have been good with the people who work here, and if it wasn’t good it was made right immediately. years. Nearly all of my experiences have been good with the people who work here, and if it wasn’t good it was made right immediately. More
March 02, 2026
Joe Hilliard has been taking care of my vehicle service needs for over 10+ years and has always kept my best interests and his team has done an excellent job servicing my vehicles through the years. I have needs for over 10+ years and has always kept my best interests and his team has done an excellent job servicing my vehicles through the years. I have never had any issues. Way to go Joe! More
March 02, 2026
This is the best dealership I have ever dealt with. They are honest, they follow up. They have the best employees ever! The service and sales departments are attentive; they pay attention to detail. I They are honest, they follow up. They have the best employees ever! The service and sales departments are attentive; they pay attention to detail. I would recommend this dealership to all my friends and family. My daughter and I have purchased and or leased vehicles from Klaben for over 15 years and are both very satisfied. Joe Hilliard in service and Justin Bolen in sales are the best. The Klaben family at all the dealerships are hardworking and always there if you need to talk with them. I wish the entire organization continued success. More
Other Employees Tagged: Justin L. Bolen, Artie Gissinger, Richard Klaben, Scott Abdon, Derek Tenney, Josh McFarland
March 01, 2026
Joe in service is amazing. He made sure the work was done correctly and finished the job timely! He made sure the work was done correctly and finished the job timely! More
Other Employees Tagged: Artie Gissinger

