Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
1,033 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 5 mos

Industry Experience

32 yrs, 5 mos

4.9

1,033 Reviews

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1033 Reviews of Joe Hilliard

September 17, 2025

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Unfortunately did not purchase my jeep from Klaben but will never use another dealership other than them in the future. Absolutely customer driven and they go over the top to make you feel valued. Their More

by lstalder1
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Yes

September 15, 2025

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Service needs and expectations were impressively met as usual. Always appreciate the time taken with updates and explanations. More

by CONIFERDEN
Recommend Dealer
Yes

September 15, 2025

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I always have a great experience working with Joe at Klaben Chrysler Jeep Dodge. He’s incredibly kind, attentive, and always ready to help. Joe takes the time to really listen to my concerns and makes s More

by jhssoldit
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Recommend Dealer
Yes

September 13, 2025

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Great service, speedy job amd took great care of car, also had great communications with me about all parts of the service More

by ZTA974SC
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Recommend Dealer
Yes

September 11, 2025

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Liz was great she was professional and quick at what she does will definitely go back to her as and advisor! More

by mcpeak01
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Recommend Dealer
Yes

Other Employees Tagged: Joby Bacher, Elizabeth Curry

September 09, 2025

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Unbelievable customer service by Elizabeth, She's very detailed and knowledgeable and even followed up with me by phone. Highly recommend working with Elizabeth if you require service. More

by allenm
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

September 09, 2025

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Joe was amazing at accommodating and coordinating me and my husband’s appointments! My husband is battling cancer now so I truly appreciate all that Joe did to get our appointments together!! We drive a d More

by MRSNYC12674
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Recommend Dealer
Yes

September 06, 2025

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I found Klaben Chrysler Dodge Jeep dealership in Kent to be exceptional when it comes to service and parts, their efforts, their honesty, which is very important most places just can’t be honest they are. I More

by dougprice56
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Recommend Dealer
Yes

Other Employees Tagged: Scott Abdon, Ridge Hancock

September 02, 2025

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I have dealt with Klaben over 40 years, and they continue the highly professional and sale force I desire. appointments are kept and assistance is given to accommodate the customer More

by Nczubaj
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Recommend Dealer
Yes

Other Employees Tagged: Chris Hamilton

August 30, 2025

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As always, a stress free experience at KCJDR’s service department. My go to team for my service needs. More

by Matt Aikens
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Recommend Dealer
Yes
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