Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
4.9
1,057 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

4.9

1,057 Reviews

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1057 Reviews of Joe Hilliard

November 10, 2025

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Employee Rating

Always have a great experience at klaben. customer service is great and friendly. Time efficient More

by Jeepdarla1
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Yes

November 07, 2025

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Chris helped me find the perfect jeep for my family and made it a great experience. Chris will be my first call when I need a new vehicle going forward. He also introduced me to Brian in finance who helped More

by Th3nnessy96
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Yes

November 04, 2025

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I have dealt with Joe Hilliard at Klaben for more than two decades and find him to be extremely helpful, friendly and knowledgeable. More

by vbio47
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Recommend Dealer
Yes

November 03, 2025

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My husband always took care of the cars now that he has passed I have to do it but I felt that my car and I was in good hands More

by Irisplayer
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Recommend Dealer
Yes

Other Employees Tagged: Josh McFarland

November 03, 2025

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Klaben has always done a good job for me and I will always be back More

by Wbjax1
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Yes

October 30, 2025

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New review 10-30-25 As always excellent service was received on my last visit which was 10-28-25. No unusual waiting. Received a ride back home and a pickup. Needed my vehicle all day to make proper re More

by guygategalinspectionservice
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Recommend Dealer
Yes

October 23, 2025

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Besides the issues I’ve had with the Jeep Wrangler Hybrid the service center and Joe Hilliard are always making it right and easy to work with. More

by HMIK17
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Recommend Dealer
Yes

October 23, 2025

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Joe has been my service representative for the past 2 yrs! He always makes me feel like I’m the most important customer he has. From dropping my car off to picking it up, he’s always in constant contact More

by rgordyan
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Recommend Dealer
Yes

October 23, 2025

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Have been with them for over 20years and have always had positive results.both insales and service More

by starcraft
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock , Qa

October 22, 2025

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Would like to leave a comment about the service departments Joe Hilliard. Joe has always gone above what I ever expected from a Service Member/Manager!! He always puts my needs above his. If I need More

by Walt Gedeon
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Recommend Dealer
Yes
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