Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
1,119 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 11 mos

Industry Experience

32 yrs, 11 mos

5.0

1,119 Reviews

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1119 Reviews of Joe Hilliard

March 03, 2026

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Employee Rating

A+ service with Joe as usual great work add service was done, Joe also followed up next business day More

by Delonty
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Recommend Dealer
Yes

March 02, 2026

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This is the best dealership I have ever dealt with. They are honest, they follow up. They have the best employees ever! The service and sales departments are attentive; they pay attention to detail. I More

by guygategalinspectionservice
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Recommend Dealer
Yes

March 02, 2026

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Joe Hilliard has been taking care of my vehicle service needs for over 10+ years and has always kept my best interests and his team has done an excellent job servicing my vehicles through the years. I have More

by denis.zubal
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Recommend Dealer
Yes

March 01, 2026

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Joe in service is amazing. He made sure the work was done correctly and finished the job timely! More

by Kpiek
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Recommend Dealer
Yes

Other Employees Tagged: Artie Gissinger

February 27, 2026

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Joe took care of the repair under warranty, called me personally to make sure I was satisfied with the work that was done,Always a pleasure working wirh him More

by tomnmar2
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Recommend Dealer
Yes

February 27, 2026

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We are always treated well at Klaben, and Joe H. in service is such a pleasure to work with. He talks with you and lets you know what is going on with a smile! I have to say the Parts dept Brandon ( More

by rini756
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Recommend Dealer
Yes

Other Employees Tagged: Brandon (parts dept.)

February 25, 2026

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Klaben is always great to work with especially Joe Hillard in service. Follows up and accommodates are schedule. More

by JGROVES0
Recommend Dealer
Yes

February 23, 2026

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very professional and communicative of time line and services completed! Klaben has the best sales/service team I’ve ever experienced!!! More

by PrzTheLowered
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

February 20, 2026

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Joe is the guy to go to for all your maintenance needs! He is honest and caring. Not pushy, which is really nice when maintaining your vehicle can be so costly. Thank you, Joe, for another great service More

by pineconecarol
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Recommend Dealer
Yes

February 18, 2026

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Ken went above and beyond to help make our car buying experience as “pain free” as possible after my daughter was involved in an accident which totaled her Jeep. From our first phone call, Ken was frien More

by chipbase
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Recommend Dealer
Yes
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