I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 10 mos
Industry Experience
32 yrs, 10 mos
1,104 Reviews
Write a Review1104 Reviews of Joe Hilliard
February 05, 2026
These guys are the best! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! More
Other Employees Tagged: Justin L. Bolen, Steve Stephens, Joby Bacher
February 03, 2026
Joe Hilliard was able to work my car into a full schedule and get the repairs done quickly. He made sure I had transportation to and from home while they worked on my car. I was very satisfied with the servi and get the repairs done quickly. He made sure I had transportation to and from home while they worked on my car. I was very satisfied with the service from Joe and the Klaben team. More
February 03, 2026
Long time loyal Klaben customer. Same Service Representative Joe Hilliard and same salesperson Don Jacobs for my last four cars. I trust their service department and my advisor. I ha Same Service Representative Joe Hilliard and same salesperson Don Jacobs for my last four cars. I trust their service department and my advisor. I have taken my car there for every service needed. Good communication during visit and Joe always checks a day or two after to make sure I am satisfied. I really appreciate the owner giving out his number if there is an issue. It’s nice to go somewhere you know can be trusted. Thanks to all the members of the Service Department for taking care of my vehicle over the years. More
February 03, 2026
We have always been treated very well and they always work with us and find exactly what we need. Highly recommended! work with us and find exactly what we need. Highly recommended! More
Other Employees Tagged: Casey Shaw, Joby Bacher
February 01, 2026
i had to return the next day to get greasey foot prints removed from open door foot trim.joe hilliard cleaned 4 doors and back hatch door.driver seat was not back position.no paper floor cover. jeff ashley removed from open door foot trim.joe hilliard cleaned 4 doors and back hatch door.driver seat was not back position.no paper floor cover. jeff ashley did take care of me. thankful to joe and jeff. More
Other Employees Tagged: Jeff Ashley
February 01, 2026
Really like the changes Klaben has done. Keeps the customer updated with their car and how they call and will give you a ride Keeps the customer updated with their car and how they call and will give you a ride More
Other Employees Tagged: Justin L. Bolen, Steve Stephens, Brian Franklin
January 31, 2026
I have always been reluctant to take my Jeep to the dealership for repairs but they found and fixed the problem. Thank you to all. dealership for repairs but they found and fixed the problem. Thank you to all. More
Other Employees Tagged: Ridge Hancock
January 25, 2026
Been a Klaben customer for over 25 years. We have bought 7 different vehicles between Ford and Chrysler. If I hadn't had good repair service ,I wouldn't of bought a 2nd car let alone 6 more. We have bought 7 different vehicles between Ford and Chrysler. If I hadn't had good repair service ,I wouldn't of bought a 2nd car let alone 6 more. More
Other Employees Tagged: Elizabeth Curry
January 19, 2026
As always, Joe did a great job explaining everything, making sure I understood and didn't have any questions. The service at Klaben is top notch and I highly recommend them! making sure I understood and didn't have any questions. The service at Klaben is top notch and I highly recommend them! More
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