I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 11 mos
Industry Experience
32 yrs, 11 mos
1,119 Reviews
Write a Review1119 Reviews of Joe Hilliard
March 02, 2026
This is the best dealership I have ever dealt with. They are honest, they follow up. They have the best employees ever! The service and sales departments are attentive; they pay attention to detail. I They are honest, they follow up. They have the best employees ever! The service and sales departments are attentive; they pay attention to detail. I would recommend this dealership to all my friends and family. My daughter and I have purchased and or leased vehicles from Klaben for over 15 years and are both very satisfied. Joe Hilliard in service and Justin Bolen in sales are the best. The Klaben family at all the dealerships are hardworking and always there if you need to talk with them. I wish the entire organization continued success. More
Other Employees Tagged: Justin L. Bolen, Artie Gissinger, Richard Klaben, Scott Abdon, Derek Tenney, Josh McFarland
March 02, 2026
Joe Hilliard has been taking care of my vehicle service needs for over 10+ years and has always kept my best interests and his team has done an excellent job servicing my vehicles through the years. I have needs for over 10+ years and has always kept my best interests and his team has done an excellent job servicing my vehicles through the years. I have never had any issues. Way to go Joe! More
March 01, 2026
Joe in service is amazing. He made sure the work was done correctly and finished the job timely! He made sure the work was done correctly and finished the job timely! More
Other Employees Tagged: Artie Gissinger
February 27, 2026
We are always treated well at Klaben, and Joe H. in service is such a pleasure to work with. He talks with you and lets you know what is going on with a smile! I have to say the Parts dept Brandon ( in service is such a pleasure to work with. He talks with you and lets you know what is going on with a smile! I have to say the Parts dept Brandon (I believe that was his name) was so helpful locating a Fab for me lost one and he had one that day! Thanks Klaben for having such nice guy's to deal with. More
Other Employees Tagged: Brandon (parts dept.)
February 23, 2026
very professional and communicative of time line and services completed! Klaben has the best sales/service team I’ve ever experienced!!! services completed! Klaben has the best sales/service team I’ve ever experienced!!! More
Other Employees Tagged: Ridge Hancock
February 20, 2026
Joe is the guy to go to for all your maintenance needs! He is honest and caring. Not pushy, which is really nice when maintaining your vehicle can be so costly. Thank you, Joe, for another great service He is honest and caring. Not pushy, which is really nice when maintaining your vehicle can be so costly. Thank you, Joe, for another great service appointment! This is why I deal with Klaben, always a positive thing. More
February 18, 2026
Ken went above and beyond to help make our car buying experience as “pain free” as possible after my daughter was involved in an accident which totaled her Jeep. From our first phone call, Ken was frien experience as “pain free” as possible after my daughter was involved in an accident which totaled her Jeep. From our first phone call, Ken was friendly, made us laugh, but took very seriously our needs and concerns. Since our timeline was very uncertain, we were very concerned about securing a vehicle that was affordable, met out needs, and would be available!!!! Ken took all the guesswork out of everything!!! He ironed out all of the details and provided us with options which met our needs. At no time did we feel pressured or pushed into a situation we were not comfortable with. The most enjoyable part was watching him take the time to speak directly to our daughter and explain to a young college kid how to work the computer system!!!! Her laughter made the process complete!! I will definitely be reaching out to Ken in the future for purchases needed for our family!!! More
Other Employees Tagged: Ken Harris, Derek Tenney, Joby Bacher

