Joe Hilliard
Joe Hilliard at Klaben Chrysler Jeep Dodge Ram

Joe Hilliard

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
1,071 Reviews

I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418

Dealership Experience

32 yrs, 7 mos

Industry Experience

32 yrs, 7 mos

5.0

1,071 Reviews

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1071 Reviews of Joe Hilliard

November 27, 2025

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Employee Rating

Joe is great! He always keeps me updated with what’s going on with my car, and is always so friendly! Their work is great! More

by ryoussefi
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Yes

November 26, 2025

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I trust Joe Hilliard and Klaben Dodge with all my service needs! I've never had a problem with any work done. The prices are great! Joe explains everything at the end of the service. Plus i never have to wai More

by heathchapman
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Yes

November 26, 2025

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I showed up a week early for my appointment and Joe took care of me anyways More

by dave.fisher
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Recommend Dealer
Yes

November 25, 2025

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Arrived & working on my car in minutes! Thanks to Joe Hilliard and Keith King! Outstanding Work! More

by partsguyx
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Recommend Dealer
Yes

Other Employees Tagged: Scott Abdon

November 24, 2025

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Joe and the staff are always super friendly. That’s why i keep coming back! More

by mikerinella
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Recommend Dealer
Yes

Other Employees Tagged: Brian Franklin, Josh McFarland

November 23, 2025

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I’ve been coming to this Jeep Dealer for the last 4 or 5 years. They’ve always done a terrific job. I have no complaints and I think Joe is great very helpful and explains everything in detail. More

by Mary messina
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Recommend Dealer
Yes

November 22, 2025

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Best car-buying experience EVER at Klaben Jeep! Super friendly team, insane deals, zero hassle—ABSOLUTELY LOVE my new ride! 5⭐️⭐️⭐️⭐️⭐️ More

by Mar9882
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Yes

November 22, 2025

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Fantastic experience at Klaben Jeep in Kent. Friendly staff, great selection, fair pricing, and smooth process. Highly recommend! FIVE STARS! More

by Mar9882
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Yes

November 19, 2025

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Klaben helped me understand what were the major tradeoffs in choosing specialty tires without talking down to me. Then Joe accommodated an unusual installation plan, making it easy for me. Great servuce! More

by thomas_fontana_360
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Recommend Dealer
Yes

Other Employees Tagged: Scott Abdon

November 19, 2025

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Ken was a pleasure to work with. A few issues came up with the truck and the Klaben Dodge team was quick to get them resolved painlessly. I will definitely shop Klaben again in the More

by j-stinson
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Recommend Dealer
Yes

Other Employees Tagged: Ken Harris

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