I have been with Klaben for 27 years. I went to tech school and started here working in the body shop. I then moved to parts where I worked at the counter and parts pickup and delivery. I have worked at the service desk for 21 years. In my free time I like to go to Cedar Point with my son. I understand that car repairs can be expensive and always try to help my customers do what is best for them. 330-673-3139 ext.418
Read moreDealership Experience
32 yrs, 9 mos
Industry Experience
32 yrs, 9 mos
1,094 Reviews
Write a Review1094 Reviews of Joe Hilliard
January 16, 2026
Joe did a wonderful job of keeping me updated throughout the process. I would definitely recommend the dealership due to him alone! the process. I would definitely recommend the dealership due to him alone! More
Other Employees Tagged: Elizabeth Curry
January 15, 2026
all of the open door kick panels were covered in greasey foot prints, returned next day and joe hilliard cleaned grease off. driver seat was not back to original position,headlight knob was in off position foot prints, returned next day and joe hilliard cleaned grease off. driver seat was not back to original position,headlight knob was in off position i had it on auto position.there were no paper floor coverings.the repair was good, condition of car not good. More
Other Employees Tagged: Jeff Ashley
January 10, 2026
Great service. Easy and accommodating. My second lease through Casey. Each time I spent less than an hour in the dealership. Easy and accommodating. My second lease through Casey. Each time I spent less than an hour in the dealership. More
Other Employees Tagged: Steve Stephens, Casey Shaw
January 05, 2026
I am a long time Klaben customer. The only mechanics that I allow to touch my vehicle are the professionals at the Klaben service center. Give service advisor Joe Hilliard a call. The only mechanics that I allow to touch my vehicle are the professionals at the Klaben service center. Give service advisor Joe Hilliard a call. More
December 31, 2025
Top notch service center with the highest level professionals working on your vehicle, you know it's going to get done right. professionals working on your vehicle, you know it's going to get done right. More
Other Employees Tagged: Elizabeth Curry
December 29, 2025
Josh was very kind and polite great customer service! Thanks for pulling my truck to the door since it was so cold today Thanks for pulling my truck to the door since it was so cold today More
Other Employees Tagged: Ridge Hancock, Josh McFarland
December 26, 2025
Awesome experience! Had a wobble to the front suspension and after multiple tests performed , it was concluded a new steering stabilizer was needed. After installation, Had a wobble to the front suspension and after multiple tests performed , it was concluded a new steering stabilizer was needed. After installation, this rides and responds like new! Very happy! More
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