Joe Hilliard

Always Friendly efficient and thorough service. Comfortable waiting area with WiFi, phone chargers, tv, vending. Comfortable waiting area with WiFi, phone chargers, tv, vending. More

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Joe Hilliard was very helpful in explaining and diagnosis of the problem and fix of the issue of the problem and fix of the issue More

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Joe has always been very helpful and goes above and beyond to make sure we are totally satisfied. We have had a continual problem with the heater core in our Chrysler 200 and even though we have a lif beyond to make sure we are totally satisfied. We have had a continual problem with the heater core in our Chrysler 200 and even though we have a lifetime warranty on this car, and it had been replaced at least 2 other times, they did not want to cover it again. However, Joe made sure the cost was covered! He always goes above and beyond! More

by mjs1954 Verified Customer Verified Customer

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This is an update from my previous review. Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quot Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quoted was just safety concerns that they wanted to bring to my attention. I visited with Klaben again and they did a great job with another repair that was needed. I would definitely recommend Klaben for any repair needs. They have a great team from the mechanics to the management. Thanks Klaben!!! More

by RGWALKERII Verified Customer Verified Customer

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Klaben CJDR service does a great job of keeping scheduled appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the loop. Thank you for getting me back on the road quickly! More

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Joe is the best service advisor around. He is always willing to go the extra mile to explain things. He is always patient when we ask for additional details. He is always willing to go the extra mile to explain things. He is always patient when we ask for additional details. More

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treat you very well and Joe is the best at what he does. would reconndend this dealer ship to anyone he does. would reconndend this dealer ship to anyone More

by SADIE Verified Customer Verified Customer

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Once again I received excellent service from Klaben Dodge Service Department. Had an appointment at 8:00 to replace a part that was ordered and was back in my car by 11;00 am. Car was washed and ready for pi Service Department. Had an appointment at 8:00 to replace a part that was ordered and was back in my car by 11;00 am. Car was washed and ready for pick-up. More

by citadal Verified Customer Verified Customer

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Once again I received excellent service from Klaben Dodge Service Department. Had an appointment at 8:00 to replace a part that was ordered and was back in my car by 11;00 am. Car was washed and ready for pi Service Department. Had an appointment at 8:00 to replace a part that was ordered and was back in my car by 11;00 am. Car was washed and ready for pick-up. Joe Hilliard my advisor always keeps me updated and follows up with a call to make sure everything is working properly. More

by citadal Verified Customer Verified Customer

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Once again, Joe Hilliard provided amazing customer service. He's the only one I ask for when service is needed on our vehicles, and we've been buying/leasing from Klaben for over 20 years. Joe is alwa service. He's the only one I ask for when service is needed on our vehicles, and we've been buying/leasing from Klaben for over 20 years. Joe is always very professional and with a smile. He's the best! More

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