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Joe Kuckuk
553 Reviews
553 Reviews
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553 Reviews of Joe Kuckuk
December 31, 2024
Every one at Heiser is there to serve you and take care of all of your needs. of all of your needs. More
by MUSICLOVERMAN
Verified CustomerOther Employees Tagged: Vincent Lor, Chad Covert, Peter Miszewski, Lori Gong , Colt Grandstaff
December 30, 2024
First scheduled service with oil change went perfectly. My truck was returned clean. Oh and the mocha was good! My truck was returned clean. Oh and the mocha was good! More
by RJF1966
Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Chad Covert, Lori Gong , Kevin Garski
December 27, 2024
Lack of follow up on services/approvals. I had to be the one calling for updates after the dates they said they would call me. I also had to be the one calling the vendor to check on approva I had to be the one calling for updates after the dates they said they would call me. I also had to be the one calling the vendor to check on approval and I think that has to be the representatives job as well. More
by Eladio
Other Employees Tagged: Peter Miszewski
December 18, 2024
This service center is well run. Service manager runs an efficient, customer service centered operation. My service advisor takes excellent care of me as he knows my vehicles and rec Service manager runs an efficient, customer service centered operation. My service advisor takes excellent care of me as he knows my vehicles and recommends what needs to be done. Very satisfied! More
by hunter42
Other Employees Tagged: Matt Foti
November 24, 2024
I bought my 2015 Toyota Highlander from Heiser in the summer of 2014. I have taken my car for service there ever since. Joe is like the brother I have never had. I trust him completely with advising m summer of 2014. I have taken my car for service there ever since. Joe is like the brother I have never had. I trust him completely with advising me on what I REALLY NEED and not taking advantage of the naivety of a single mom who is NOT well versed in the car business, lol! I've gotten to know him over the years and have informed the owners as long as Joe is in the service department, I will ALWAYS be a customer as he has BUILT my TRUST! I highly recommend this dealership to everyone as they are a family owned business ran by a woman, which I also love! Thank you for taking care of me and my vehicle so well. ALL of you are wonderful, but Joe is the cherry on top! Oh and Sonya at the check out desk, you HAVE to MEET HER she is soooooo friendly, I get a kick out of her! More
by Kimengelb
Other Employees Tagged: Jessica Phillips
November 19, 2024
Best service experience and friendliest staff around. Tommy Toyota takes care of all of my Toyotas at Heiser Toyota! Tommy Toyota takes care of all of my Toyotas at Heiser Toyota! More
by TOM
Other Employees Tagged: Pat Pomeranz, Jorgo Ndina, Shahat Mohamed, Jessica Phillips, Chad Covert, Jakub Kania, Tom Lowther, Brian Crandall , Kevin Garski
October 16, 2024
Great service . All went above and beyond to make sure I was satisfied . Thanks all All went above and beyond to make sure I was satisfied . Thanks all More
by markdau
Other Employees Tagged: John Piquette, Steve Nowak , Matt Foti
October 02, 2024
Brought car in for safety issue- technical bulletin was issued to correct dangerous release of braking system when slowing to a stop. Should have been NO CHARGE to do a 5 min software update and correct t issued to correct dangerous release of braking system when slowing to a stop. Should have been NO CHARGE to do a 5 min software update and correct the problem. Dealership charged my $129 for diagnosing the problem when I told them what the problem was ahead of time. Dealership also recommended services that Toyota said wasn't due for another 30-50,000 miles. Emailed Joe Kuckuk about the issues and he never responded to my email. More
by MBSUSA1
Other Employees Tagged: Peter Miszewski
September 24, 2024
Very slow, it takes over an hour for an oil change with an scheduled appointment. an scheduled appointment. More
by MERRY.KYLE
Other Employees Tagged: Jorgo Ndina
August 25, 2024
Always Very helpful and kind. Best dealership ever! Been loyal for 12 years and haven’t regretted a single thing! Very good service and doesn’t take long! Takes cars in as soon as Best dealership ever! Been loyal for 12 years and haven’t regretted a single thing! Very good service and doesn’t take long! Takes cars in as soon as they can and do their best to make time for it when there’s emergency’s. More
by Hikmat
Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Jessica Phillips, Chad Covert, Tom Lowther , Shardai Flores, Matt Foti, Kevin Garski, James
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