Joe LaFemina
Joe LaFemina at Joe Rizza Ford Lincoln

Joe LaFemina | Page 2

Internet Sales Manager

Joe Rizza Ford Lincoln

8100 W 159th St
Orland Park, IL 60462

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37 Reviews
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37 Reviews

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37 Reviews of Joe LaFemina

August 07, 2020

Dealership Rating

Friendly and efficient Although this is my first experience with the dealer, I personally would begin my next search there and tell my family & friends to do the same. Ther More

by Bunny1950
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim Vertucci , Julia Luna/Concierge (also quite Excellent)

Aug 12, 2020

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 22, 2020

Dealership Rating
Employee Rating

It was one of the best experience I have had purchasing a vehicle in over 30 years from the salesman to the general manager and finance officer it was all the best any one can ask for thank you again every More

by NATALIE020410
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Isaias Remijio

Jul 27, 2020

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 17, 2020

Dealership Rating
Employee Rating

During the pandemic times i was bless to know you and my salesperson cared enough to wear a mask. Cliff was courteous and very knowledgeable of the vehicle we was purchasing. More

by BURNINGJA22
Recommend Dealer
Yes
Jul 20, 2020

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

July 07, 2020

Dealership Rating
Employee Rating

Hi! Good Morning, just Wanna say I’m Happy With the 2013 Ford Edge that was Choosen for Me, Thank You Guys Sooo Much I Really appreciate my new ride! Truly Oly More

by GLORYTWOGLORY47
Recommend Dealer
Yes

Other Employees Tagged: Brian Plachy, Bruno Bon, Joey Gio , Rawan Altaher, Eric Montanez, Joey Gio

Jul 07, 2020

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 29, 2020

Dealership Rating
Employee Rating

Loved this dealer and the staff! They got me my dream suv. It was super fast and they managed to get me 0% and a good deal on my trade! More

by Ericalujano1314
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Brandy Gallegos

Jun 29, 2020

Joe Rizza Ford Lincoln responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

June 24, 2020

Dealership Rating
Employee Rating

Friendly 06/24/2020 Dear Mr. Rizza Very Professional, friendly and helpful. I was a little skeptical as I live in Indiana. I wanted a specific car and Mr Lil More

by RUDYNICHOLS915
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Lillie, Bruno Bon , Miles Misek

Jun 25, 2020

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 30, 2020

Dealership Rating
Employee Rating

I have to say, our experience here was probably one of the best I have ever had. My husband and I had gone to another Ford dealer in the morning, we walked into chaos and unorganized dealership. Luckily I More

by Svkrieger21
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Brandy Gallegos , Eric Montanez

Jun 03, 2020

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Nora Rizza, Internet Director, nrizza@rizzacars.com

Jul 14, 2020

Svkrieger21 responded

I am very inclined to update my review to 1 star. After having such a great experience purchasing our car, but since then I can not say the same. When my car was delivered the next morning I noticed a chip in the front hood. I emailed and called Brandy several times and it took 2 weeks to even get a response. Then I was told to bring the car to get it repaired and when I showed up one of the managers from the body shop asked me who told me to come. Once I shared it was my sales persons, Brandy, he asked to see proof that she told me that. Which I personally felt was rude and he was rude the way he treated me. Then come to find out I was sent an email when I already was there to not come in that day, after it took me 45min to an hr to drive out there with my toddler. Then the next week Brandy did cometo pick up my car, she told me she was going to pick my car up around 9 and didn’t come until 11:15. She also said she was going to have the car cleaned and it was returned dirty on the inside and with water spots all over the outside. I took it to go get rewashed. The chip that was supposed to be fixed, well honestly it looked terrible. It looked like someone took white paint and filled it in. This is a Brand new 2020 Edge. This car should be in perfect condition. I Called and spoke to the manager Gary that following Monday and he told me that everything that happened was not acceptable and that he was going to set something up that week for someone to trade cars with me. It’s now been over 2 weeks and not one person has reached out to me. I find this so disheartening, I was so blown away with our initial experience, that everything since then makes me wonder. I feel like there has been no follow thru and wonder how much longer it’s going to take and if anything will be done at all.

May 14, 2020

Dealership Rating
Employee Rating

For my first oil change with my car and at this dealership, it was a great experience! Thank you for your work during this whole epidemic!! More

by DCORRIGAN
Recommend Dealer
Yes

Other Employees Tagged: Brian Plachy, Bruno Bon, Scott Sciaky , Rawan Altaher, Gino Gil

May 18, 2020

Joe Rizza Ford Lincoln responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 31, 2020

Dealership Rating
Employee Rating

From start to finish, everyone I came across were very friendly and kind. I got the perfect car! I appreciate the amazing service! Thank you for everything!!! More

by CANDYLAND1123
Recommend Dealer
Yes

Other Employees Tagged: Raul Hernandez, Eduardo Rodriguez

Apr 06, 2020

Joe Rizza Ford Lincoln responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 20, 2020

Dealership Rating
Employee Rating

Always fantastic customer service!! Quick and painless. Super friendly! Thomas Mackey definitely deserves a five star review! I will always Rizza for sales and service. More

by zoboy
Recommend Dealer
Yes

Other Employees Tagged: Brian Plachy, David Claster, Scott Sciaky , Rawan Altaher, Miles Misek, Ike Mohammed, Thomas Mackey 5 stars ??????????

Feb 23, 2020

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Nora Rizza, Internet Director, nrizza@rizzacars.com

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