Joe Schniers

I had to have my CRV towed in to the dealership. Joe kept me informed everyday with updates, it would have been fixed the first day but the part they needed to do the repairs at to be shipped. Joe kept me informed everyday with updates, it would have been fixed the first day but the part they needed to do the repairs at to be shipped. More

by alschaefer6000 Verified Customer Verified Customer

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The staff is always friendly and service is done in a timely manner. They always keep you apprised of what is going on. timely manner. They always keep you apprised of what is going on. More

by nn2613 Verified Customer Verified Customer

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Chris Taylor is an awesome service advisor! Was even updated by Tom Linder. You can’t go wrong with ANY service advisor you get! Was even updated by Tom Linder. You can’t go wrong with ANY service advisor you get! More

by hrmcculley Verified Customer Verified Customer

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I will never use them again for service. They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so natura They caused us a $2400 repair as a result of negligent and false information provided to my husband. Our 2013 Honda car was making a noise, so naturally we took it to Mungenast. We were told that the noise was in the engine due to loose part and was not recommended to open the engine to repair as this would be cost prohibitive. The technician did not believe there was any harm at driving the car as such. My husband then decided to continue to drive the car a few months with the assurance that was conveyed to him that there was no concern. I became worried and asked him to take the car to another dealership for a 2nd opinion. Today we were told we need the VTC Actuator replaced and possibly the Timing Chain. All together we are looking at a $2400 repair cost. Finally to make matters worst, I had my oil change yesterday at Mungenast, but when I collected my car, the dashboard still stated 30% Oil life. In the best case scenario the technician just forgot to switch a button to restate the oil life but at worst they did not change my oil. I have 0 confidence in their ability and will not be returning as a customer. More

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Courteous and Professional Mr. Marty is an asset to the Mungenast team, and it was a pleasure working with someone knowledgeable about the process, and dedicated to professional Mr. Marty is an asset to the Mungenast team, and it was a pleasure working with someone knowledgeable about the process, and dedicated to professionalism in the industry. I would recommend Mr. Marty to any of my closest friends and family to purchase their next vehicle with him. More

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We had a very pleasant experience with Mungenast pre-owned. From the sales dept., finance, service all the way to whoever details the vehicle prior to purchase. Special thanks to Kurt Marty for keep pre-owned. From the sales dept., finance, service all the way to whoever details the vehicle prior to purchase. Special thanks to Kurt Marty for keeping my wife happy. If momma ain’t happy, ain’t nobody happy... More

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