Joel Smith
Joel Smith at Paramount Kia of Asheville
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Joel Smith | Page 2

Sales Manager

Paramount Kia of Asheville

1000 Ridgefield Blvd
Asheville, NC 28806

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4.9
63 Reviews

Dealership Experience

6 yrs, 9 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

4.9

63 Reviews

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63 Reviews of Joel Smith

August 30, 2023

Dealership Rating
Employee Rating

Friendly and easy to approach about anything you are needing/wanting. Loved the experience overall and will recommend! More

by Treycochranis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexa Keefe, Amanda King

Aug 30, 2023

Paramount Kia of Asheville responded

Thank you so much, Trey, for choosing Paramount Kia of Asheville! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 02, 2023

Dealership Rating
Employee Rating

Faith was so much help with me finding me my perfect vehicle. She worked with me and didn’t stop until we found what would work best for me. I love my new Sportage. Will definitely go back and work with More

by Kendall Waldrop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda King, Faith Pugh, Shana Davis , Shana Davis

Aug 02, 2023

Paramount Kia of Asheville responded

Kendall, Thank you for your business and this review. We're happy to hear Faith and our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Sportage! If there is anything we can assist you with in the future, please let us know.

August 01, 2023

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Employee Rating

I just want to start off by saying that Joel is awesome. He did everything he could to help us and for that I am proud to say that he is worth 5 stars even when things didn't go as planned. I won't speak on More

by Valeriemedley25
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Katja Raab

Aug 01, 2023

Paramount Kia of Asheville responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, Valerie, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Aug 01, 2023

Valeriemedley25 responded

We have already discussed everything with one of the managers and he was amazing. However there's really no way to explain the situation without it turning into a novel but basically we came down there and we were approved for a new car and it happened to be on a weekend and apparently the bank had called the following week and said that they turned everything down but they were trying multiple Banks and then we were told that we got approved through another bank and that everything was fine and that they were going to just double check just to make sure so that we didn't have to go through the confusion anymore and ended up having to bring the car back just yesterday after having it for almost 2 weeks I do not believe there is anything that can be done about that we have already turned the car in and I just would think it would be more ideal to have your sales lady Katja not sale a vehicle on the weekend unless she is 110% sure that things are going to go in the customer's favor as it is more than likely going to work for someone who has really good credit etc. Verses us who don't have the best of credit (but were told by Katja it would go smoothly) and we have the income. Apparently the 1099 income is a lot of what stopped us from being able to fully go through with the vehicle but I really feel that she needs more experience after everything we went through.

July 18, 2023

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Employee Rating

Rafael was absolutely wonderful! Best experience I’ve ever had with a dealership and he made us feel like family! He helped us pick a car that was within budget and got us more than More

by Chelsie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Hill, Amanda King , Rafael Larramendi

Jul 18, 2023

Paramount Kia of Asheville responded

Thanks for your review, Chelsie! We are so glad that Rafael had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 15, 2023

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Katja was so helpful and accommodating. She helped me with the paperwork needed and followed up every step of the way. I highly recommend her if you’re looking to buy a new car. More

by js10324
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Katja Raab

Jul 16, 2023

Paramount Kia of Asheville responded

It's great to hear that Katja was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Paramount Kia of Asheville!

July 06, 2023

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Employee Rating

As soon as I arrived the the dealership Katja was so friendly and ready to help me find what I was looking for. Throughout the whole process Katja made sure I was getting the car I wanted. Katja made me More

by emilymccormack04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Hill, Amanda King, Shana Davis , Katja Raab

Jul 07, 2023

Paramount Kia of Asheville responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Paramount Kia of Asheville!

June 17, 2023

Dealership Rating
Employee Rating

Super helpful staff who were very knowledgeable and approachable. They made the car buying experience stress free and easy. It was a great experience and I would recommend Paramount Kia to everyone! More

by lambert.keyonah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2023

Paramount Kia of Asheville responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Paramount Kia of Asheville are glad to have you as a customer.

May 15, 2023

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Great experience! They have a wonderful staff that made the process easy and quick. Love my new car! More

by emmapind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda King, Faith Pugh

May 15, 2023

Paramount Kia of Asheville responded

Thank you for choosing Paramount Kia of Asheville. Your feedback and rating mean a lot to us. Congratulations on your new vehicle! We're glad we were able to help, and we hope to see you again!

May 09, 2023

Dealership Rating
Employee Rating

I went in for a service visit. I left with a brand new Seltos! The salesperson, Katja, was so nice. It felt like I was visiting with a friend. Absolutely no pressure. The Finance p More

by Jill
Recommend Dealer
Yes

Other Employees Tagged: Jordan Ogle , Chris Fabian, Katja Raab

May 10, 2023

Paramount Kia of Asheville responded

Jill, thank you for choosing Paramount Kia of Asheville. Your feedback and rating mean a lot to us. We're glad Katja and the team were able to help, and we hope to see you again!

April 25, 2023

Dealership Rating
Employee Rating

They were very helpful in helping get a new car after my car was totaled. More

by kaylakay412
Recommend Dealer
Yes
Apr 26, 2023

Paramount Kia of Asheville responded

Kayla, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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