Joey Chance | Page 16

Still pretty great Don’t like the new waiting area. The old one was much better, closed in, conducive to conversation with strangers. I have actually made friends ther Don’t like the new waiting area. The old one was much better, closed in, conducive to conversation with strangers. I have actually made friends there that I Keep in touch with. The new one, too open, too big, too .??i liked the vending machines in the old one. I am diabetic and now you only have one diet choice, Coke Zero which tastes like CRAP, especially out of a can. Really? I don’t drink canned drinks at all. Nasty. Get a machine back in there with bottles and choices. Also more choices for snacks too. I don’t mind paying. TV too wide open too. Feel like if you turn it loud enough to hear you are disturbing the whole place. Just didn’t like the new waiting area at all. Don’t like the chairs either. Is there any way you can put it back smaller and with the old chairs. Any way, the only good part is having the WIFI, that is great and perfect. Don’t ever take that away. The only other thing is I didn’t like the call me to ask if I wanted to do an extra needed service on my car. The guy called. I was talking to one of your salesmen and didn’t recognize the number so didn’t answer. Just happened to check the voicemail. Sometimes I don’t do that for hours. I am right there. Only a few feet. Walk out there and find me and ask me what I want to do like you used to. That really was stupid. I didn’t check my voice mail till nearly 30 min after he left the message, and I did want the extra repair done, but that prob added 30-40 minutes to my stay.for not knowing quicker. Get off your duff and go find your customers, don’t call me on my cell phone. overall I love Mazda and the service. I like that you make appointments and keep on time with them. In my opinion y’all had it durn near perfect and changed it. Quit trying to make everything “elegant” and just let it be warm and friendly. Same with the cars. I hate the new CX5. Had thought I might get another but it looks too plain like a box since you took the swoop out of the side and made it a little longer I think. Or maybe it just looks that way with no cute, sporty swoop. And the inside is ugly too. I liked the big easier to get to buttons for hvacsystem, now it looks like a radio. The screen is too high sticking up in the middle and those pointed end air vents with chrome around are atrocious. Lol. Won’t be buying one of these ugly “elegant” things. Again you had something great should have left it alone, maybe just get a few new colors or so. Shouldn’t have changed the style More

by bhampg Verified Customer Verified Customer

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5 Mazda purchased at Med Center Mazda I have purchased 5 new Mazda’s from Med Center Mazda. This should give an idea about how I feel about the customer service and quality of the automobi I have purchased 5 new Mazda’s from Med Center Mazda. This should give an idea about how I feel about the customer service and quality of the automobiles. More

by Jim Verified Customer Verified Customer

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Review Everyone I came in contact with was professional and respectful,no pressure from anyone,the only issue I care to mention is they got my address wrong Everyone I came in contact with was professional and respectful,no pressure from anyone,the only issue I care to mention is they got my address wrong when sending my title application to me. More

by crittenden_jr Verified Customer Verified Customer

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Best sales experience ever! I have primary dealt with another area dealership. This salesman and dealership came highly recommended to me. I needed to obtain a new vehicle so I g I have primary dealt with another area dealership. This salesman and dealership came highly recommended to me. I needed to obtain a new vehicle so I gave these folks a chance. It was an excellent move. These folks are customer oriented. More

by bevwmson Verified Customer Verified Customer

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Best Purchase Experience Ever Contacted Matt through email and worked out a very good deal, including the value of our trade in short order. After driving 400 miles, we found th Contacted Matt through email and worked out a very good deal, including the value of our trade in short order. After driving 400 miles, we found the details of the deal to be exactly what was agreed upon. No last minute bait and switch, no new mystery fees. Joey Chance took care of the details and Adam Eaves had us in and out with all of our paperwork in no time. Matt, Joey, Adam and Med Center Mazda actually made buying a car a pleasant experience! More

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