John Brennan | Page 2
Service Advisor
Concordville Subaru
1713 Wilmington West Chester Pike
Glen Mills, PA 19342
Dealership Experience
5 yrs, 3 mos
565 Reviews
Write a Review565 Reviews of John Brennan
April 12, 2023
Very polite and helpful. First time I’ve been to this dealership for service. They were very thorough. We will be back. First time I’ve been to this dealership for service. They were very thorough. We will be back. More
Other Employees Tagged: Michael Clay
April 12, 2023
Scheduled, performed repairs and completed same day. Have never had bad experience in years of dealing with service department. Have never had bad experience in years of dealing with service department. More
Other Employees Tagged: Tiffany West, Michael Clay
April 11, 2023
Polite, knowledgeable, quick service. Word word word word word word word word word word word Word word word word word word word word word word word More
Other Employees Tagged: Julian Caraballo
April 10, 2023
The Service Deptartment is first class - friendly, informative and most importantly does excellent, quality work. I give them 4 stars for a job well done! informative and most importantly does excellent, quality work. I give them 4 stars for a job well done! More
Other Employees Tagged: Melissa McElwee, Dave Zegac, Julian Caraballo, Keith Aigeltinger, Tiffany West, Michael Clay , Marco Silva
April 05, 2023
It’s very likely that I won’t be using this dealership again. After replacing brakes they failed to recode So all of the sensors were not operating. Then told us to set up another appt for diagnosti again. After replacing brakes they failed to recode So all of the sensors were not operating. Then told us to set up another appt for diagnostic service. Really high prices. Also rude women on your answering lines More
April 01, 2023
Outstanding customer service from making the appointment to picking up you car when the service is complete. Melissa is wonderful to work with. She really cares about me the customer and my car.. Thank you to picking up you car when the service is complete. Melissa is wonderful to work with. She really cares about me the customer and my car.. Thank you ! More
Other Employees Tagged: Melissa McElwee
March 29, 2023
The brakes on my 2021 Ascent Touring started squealing shortly after I took it in for it's 2yr maintenance check. The mechanics checked the brakes via driving, listening, feeling and seeing the pads and shortly after I took it in for it's 2yr maintenance check. The mechanics checked the brakes via driving, listening, feeling and seeing the pads and rotars. They determined that the front pads had worn below the safety threshold and replaced them. They also shaved the front rotars. My Ascent's brakes no longer make the squealing noise. While I was waiting in the customer service waiting area, I was approached by another employee who offered me a loaner vehicle so I wouldn't have to wait at the dealership. I thankfully declined; but I was very impressed with the customer service. I have never been offered a loaner vehicle while I was already waiting. More