John Brooks
John Brooks at Nissan of Elk Grove

John Brooks | Page 15

Senior Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

Contact Me
4.7
213 Reviews

Dealership Experience

22 yrs

Specialties & Trainings

Nissan Bronze Certified

Nissan Award of Excellence Winner

4.7

213 Reviews

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213 Reviews of John Brooks

September 20, 2024

Dealership Rating
Employee Rating

Very helpful . Gets things completed in a timely manner. Keeps you updated on the progress. More

by Sherylkelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Addison Hussey

Sep 23, 2024

Nissan of Elk Grove responded

Sheryl, Thank you for the 5-star review! We are so glad you had a quick and efficient visit with us! We appreciate your business and look forward to the next time we can assist you!

August 28, 2024

Dealership Rating
Employee Rating

I love nissan of elk grove because the personal is very nice and help full, More

by Cesar garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton, Rebecca Garcia

Aug 29, 2024

Nissan of Elk Grove responded

Cesar, Thank you so much for taking the time to leave your 5-star review! We are so glad you had a great experience in our service center and with our service team members. Taking amazing care of our clients and their vehicles is our top priority! We look forward to the next time we can assist you.

August 08, 2024

Dealership Rating
Employee Rating

Front counter employees are excellent! Very informative and positive individuals. Big John and Derick are good people. Nissan should be very proud to have them as employees. 👍🏽 More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Lauture, Derek Ortiz

Aug 09, 2024

Nissan of Elk Grove responded

Wade, Thank you so much for taking the time to leave your 5-star review! We are so glad our team members have left such a lasting impression. We really are so proud to have such amazing people on our team. We appreciate your business and look forward to the next time we can assist you!

August 07, 2024

Dealership Rating
Employee Rating

I did not go into the dealership to purchase a car today, I received a call during a service appointment. This was my 2nd purchase here and there will definitely be a 3rd. They made everything a breeze and i More

by Dawnstylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Hesam Ghaffari , Herbie McQuay

Aug 07, 2024

Nissan of Elk Grove responded

Thank you so much for taking the time to share your 5-star review with us! We are so glad we've been able to assist you more than time with the purchase of a new vehicle! We truly appreciate your loyal patronage and look forward to being here for all your vehicle needs.

May 25, 2024

Dealership Rating
Employee Rating

Absolutely love Nissan of Elk Grove, I always have a wonderful and easy experience when I stop by for purchasing or maintenance. All of the staff I that assists me are always knowledgeable, kind, and ef More

by Aïcha Ndiaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hesam Ghaffari , John Ryan Driebe, Briana Hernandez, Stephen Tran

May 28, 2024

Nissan of Elk Grove responded

Thank you so much for your kind words! We are so glad you had an amazing experience working with us. We really love to ensure our clients always have a car-buying experience that is seamless and enjoyable! We truly appreciate your business and look forward to a long-lasting relationship!

May 25, 2024

Dealership Rating

Had a great time finding a new economical car. Thanks to Khanh Ho for his expertise! Proud to be a Nissan owner in Elk Grove. More

by Alexi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Rebecca Garcia, Kim Gruwell , John Ryan Driebe, Erik Fletcher, Marc Lauture

May 28, 2024

Nissan of Elk Grove responded

Thank you so much for taking the time to leave your 5-star review! We are so glad Khanh was great help in the search for the perfect vehicle for you! We appreciate your business and welcome to the Nissan family!

March 21, 2024

Dealership Rating
Employee Rating

Absolutely LOVE this dealership! I purchased my vehicle from another Nissan dealer and was not impressed with the service department so I came to my local Nissan dealer in Elk Grove More

by Tabitha H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton, Hesam Ghaffari , Mohamed Mossa, Aaron Pirani, Jhon Solorzano

Mar 21, 2024

Nissan of Elk Grove responded

Tabitha, We truly appreciate all your kind words! We are so glad we continue to exceed your expectations. We really do love to treat our clients like family here. We look forward to the next time we can assist you!

February 16, 2024

Dealership Rating
Employee Rating

Great customer service and Khan goes beyond to help us every time we need help in purchasing. I haven’t seen a person like him who always goes is there when we need help. Thank you Khan More

by Subashni_lal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, David Greenly, Rebecca Garcia , Javier Fierro, Marc Lauture, Esperanza Maldonado, Peter Phan

Feb 19, 2024

Nissan of Elk Grove responded

We are so glad to hear Khan went above and beyond for you during your car-buying process! He really is great and we are so glad to have him as part of our team! We truly appreciate your business and welcome you to the Nissan family!

February 04, 2024

Dealership Rating
Employee Rating

When I arrived at dealership I was nervous and anxious because I was in need of immediate transportation. Khan immediately put me at ease by listening to my concerns and needs. He was patient and assisted More

by Parkerkm2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khanh Ho, Hesam Ghaffari

Feb 05, 2024

Nissan of Elk Grove responded

Parker, Nothing makes us more happy than to hear Khan was able to put you at ease and be so attentive to your needs! We love to make sure our clients always feel comfortable and heard. We are so pleased to hear he was so helpful in finding the perfect vehicle for you. We look forward to being here for all your Nissan needs!

January 31, 2024

Dealership Rating
Employee Rating

Excellent communication, and well versed regarding their positions and roles. Very easy to work with. More

by Mama Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kori Hall, David Greenly, Hesam Ghaffari , John Driebe, Stephen Tran

Jan 31, 2024

Nissan of Elk Grove responded

Thank you for taking the time to leave your 5-star review! We are so glad to hear that our team was able to take such good care of you during your car-buying process. Wishing you many happy miles!

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