John Brooks | Page 20

Great customer service and very professional. Khanh and Eshaan were awesome. Both knew how to close the deal and ensure my terms were upheld during this purchase. Khanh is very helpful and he kn Khanh and Eshaan were awesome. Both knew how to close the deal and ensure my terms were upheld during this purchase. Khanh is very helpful and he knows how to close the deal. I am happy to return to the Nissan family. I am looking forward to the next purchase. More

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I met khanh in December 2013 when I bought my rogue. I was pleasantly surprised to see that he was still with your company and enjoyed the experience of purchasing yet another Nissan. The frontier is a I was pleasantly surprised to see that he was still with your company and enjoyed the experience of purchasing yet another Nissan. The frontier is a dream that I’ve always wanted a truck. He made the process so easy. Such a pleasant, upbeat positive person. It was wonderful to be doing business with him again. If anyone wants to purchase a vehicle at Nissan of Elk Grove, I highly suggest they find him on the floor. I have nothing but high regards for him. More

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Khan was very helpful with me purchasing my car made it real easy and relaxing and workers. There also treated me very well just like family. real easy and relaxing and workers. There also treated me very well just like family. More

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Service, has been good until recently! They have duplicated my issues but will tell me oh it’s normal?? Now they telling me I can’t get put into a loaner even if Nissan authorized it? It’ They have duplicated my issues but will tell me oh it’s normal?? Now they telling me I can’t get put into a loaner even if Nissan authorized it? It’s at the dealership discretion??? WHAT! Seriously? That’s a load of BULL IF YOU ASK ME! So I have to leave my car there for days if I decide to bring it there, without a loaner? That’s not right my car is under warranty only 5500 miles and they are not wanting to help a customer that been going to their dealership for almost 7 years. Also got an email from the service manager in email which shows no customer service. I’ve always been provided loaner while my car is in the shop More

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Professional service was received. Dealership gave good guidance on financing and also agreed to hold my car for few days as per my convenience. Dealership gave good guidance on financing and also agreed to hold my car for few days as per my convenience. More

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Clean facility, friendly staff with excellent customer service with care and prompt, organized, they stand behind their words. service with care and prompt, organized, they stand behind their words. More

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Khanh Ho is excellent at work, he is taking care of customers very good. High recommended to my friends and family. customers very good. High recommended to my friends and family. More

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Michael is very knowledgeable, friendly, and understanding! He made the car buying process easy. Definitely took the dread of the experience away. understanding! He made the car buying process easy. Definitely took the dread of the experience away. More

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Sales rep. Edwin Escamilla was excellent at finding us the right person to solve our problem. It is because of him that I didnt rate 1 star on this review.As fo Edwin Escamilla was excellent at finding us the right person to solve our problem. It is because of him that I didnt rate 1 star on this review.As for all other personnel that shoul have directed me to the right persons I'd rather not comment as that would not be too appropriate of me. Especially John Brooks in Service. I'd like to thank Warren Santos sales Manager. He took the time to explain our situation. Although I differed it was his knowledge in auto sales that convinced me to do the right thing. I do recommend you give them a try and experience the joy of owning a new or used vehicle. More

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Outstanding Customer Service! A special thanks to khanh Ho for advocating for me and kindness Ho for advocating for me and kindness More

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