John Caruso
John Caruso at BMW of Westlake

John Caruso | Page 7

Client Advisor

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

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5.0
388 Reviews

Dealership Experience

25 yrs, 8 mos

Industry Experience

25 yrs, 8 mos

5.0

388 Reviews

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388 Reviews of John Caruso

March 26, 2023

Dealership Rating
Employee Rating

Best dealership in the Americas! White glove treatment by each and every member of the BMW team! Third time we’ve purchased a vehicle from this dealership! More

by MEDATT1LO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville, Mike Delczeg

Mar 27, 2023

BMW of Westlake responded

We appreciate the amazing review!

February 20, 2023

Dealership Rating
Employee Rating

The staff at BMW Westlake make the buying process so easy. No wasted time and no stress. More

by RADVEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Jeschelnig

Feb 21, 2023

BMW of Westlake responded

Thanks for the positive review!

February 20, 2023

Dealership Rating
Employee Rating

Excellence in both sales and service. Friendly attentive staff, especially Brittaney in service. I would highly recommend this dealership More

by jal0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Mike Niedzwiecki, Brittaney Quick , Nate Lieb, Jim Strunk, Dan Walker

Feb 20, 2023

BMW of Westlake responded

Thanks for this positive review about the team!

January 16, 2023

Dealership Rating
Employee Rating

Great experience with BMW Westlake. Jim Strunk in service is very helpful, professional and knowledgeable. Dealing with Jim over several years has been a pleasure More

by brad z.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Strunk

Jan 16, 2023

BMW of Westlake responded

Thanks for the awesome review about Jim!

January 08, 2023

Dealership Rating
Employee Rating

Mr. John is a professional. He walked me through the process for getting my 2023 BMW M5 Competition hassle free. I traveled from NYC to OH to complete this transaction. The vehicle was pristine as adver More

by Olusegun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon

Jan 09, 2023

BMW of Westlake responded

Thanks for the amazing review about John and BMW of Westlake!

January 05, 2023

Dealership Rating
Employee Rating

This is my 5th BMW from John. The service is as always 1st. Class. I would send anyone I know of to BMW of Westlake. James More

by Jakehaughtonjr
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 05, 2023

BMW of Westlake responded

Thanks for the great review and for your loyalty!

December 31, 2022

Dealership Rating
Employee Rating

John took good care of me and made sure he could put me in the vehicle I wanted. Great communication all around More

by Axle7007
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 02, 2023

BMW of Westlake responded

Thanks for the great review about John!

December 04, 2022

Dealership Rating
Employee Rating

It was fantastic working with John and Westlake BMW in general. He is knowledgeable, patient and attentive. I'd recommend John to anyone interested in a new car. More

by Adam S.
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 05, 2022

BMW of Westlake responded

Thanks for the positive review about John!

November 28, 2022

Dealership Rating
Employee Rating

Great buying experience. Very knowledgeable staff and friendly making it a great experience. Highly recommend purchasing a vehicle from BMW Westlake. More

by John Grucella
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 28, 2022

BMW of Westlake responded

Thanks for the amazing feedback!

November 26, 2022

Dealership Rating
Employee Rating

Appointment was easy to obtain and the service was fast and done well. Pleasant experience. More

by FENSTERMAKER11
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Niedzwiecki

Nov 28, 2022

BMW of Westlake responded

Thanks for the positive review!

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