John Cordell
John Cordell at BMW of Westlake

John Cordell

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
349 Reviews
4.8

349 Reviews

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349 Reviews of John Cordell

March 28, 2026

Dealership Rating
Employee Rating

Simply the premier BMW center in northern Ohio. Hundreds of years of BMW experience on staff. Nobody else touches my BMW. More

by TRTUNNELL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Mar 30, 2026

BMW of Westlake responded

Thank you so much for your high rating!

March 26, 2026

Dealership Rating
Employee Rating

Cory was very helpful and my car was well taken care of. Highly recommend having your BMW serviced here. More

by WMCLE0712
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Mar 29, 2026

BMW of Westlake responded

We're glad to hear you enjoyed your visit.

March 17, 2026

Dealership Rating
Employee Rating

Always great service, never suggest anything that isn't needed. Glad we purchased the car from Westlake and will purchase again from the dealership. More

by RICHARDBRYSON65
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Mar 20, 2026

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 14, 2026

Dealership Rating
Employee Rating

Brittney and her team always do an excellent job in advising and servicing my bmw vehicle. More

by jpingor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Mar 16, 2026

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

February 25, 2026

Dealership Rating
Employee Rating

I’ve done business with this dealership for over 15 years. I found them to be very reputable and very service oriented. I highly recommend them. More

by Jmanco
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 28, 2026

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

February 10, 2026

Dealership Rating
Employee Rating

BMW Westlake I’ve been going to for almost nine years, very clean and efficient, and very helpful staff! More

by EDANNE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Feb 12, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

January 23, 2026

Dealership Rating
Employee Rating

Brought the car in due to a recall! I also told the service manager about a strange noise in the front end of my X5 and they told me of a bad tie rod that was causing that! They repaire More

by Armond Girardi Jr
Service Price Transparency
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Recommend Dealer
Yes
Jan 26, 2026

BMW of Westlake responded

Armond , we're happy to hear you had such a positive experience with our team!

January 22, 2026

Dealership Rating
Employee Rating

Brittany makes dealing with a car dealership calming and less…root canal(ish). She has always excelled at making the customer feel appreciated and valued. More

by MDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Jan 24, 2026

BMW of Westlake responded

Thank you for your kind words and this wonderful review!

January 21, 2026

Dealership Rating
Employee Rating

Good service overall. Great staff. One comment is car not driving like before vibrates when going over 60 mph now. Was not like this prior to evaluation and tire change More

by JBABAA87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

January 18, 2026

Dealership Rating
Employee Rating

I always have great service top night service organization. Love these people love the dealership wouldn’t go anywhere else More

by Jmanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville, Mathew Povroznik , Andrew Shaw

Jan 20, 2026

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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