John Cordell | Page 35

New 2016 528i x drive This dealership have a great staff ! Steven Mihalic went above and beyond to make sure I purchased the car I'm was the most comfortable with. He gave This dealership have a great staff ! Steven Mihalic went above and beyond to make sure I purchased the car I'm was the most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a car, the process was absolutely easy any quick and So professional. I felt like friend during the process! I would recommend (Steven Mihalic ) particular to anyone who is looking for a new or Used car. Cameron LaPorte was very friendly and took his time to explain every single question I have abut my new car . He was very professional and knowledgeable .. I left that dealership absolutely happy . More

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Very comfortable and friendly. All of the people that I had contact with were professional, knowledgeable and extremely friendly. I had many people that were not part of the negoti All of the people that I had contact with were professional, knowledgeable and extremely friendly. I had many people that were not part of the negotiations ask if they could get me coffee or help me, this was very nice. More

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comfortable they made me feel very comfortable , and important. It was a nice feeling. they answered all my questions. John Caruso's name didn't come up with th they made me feel very comfortable , and important. It was a nice feeling. they answered all my questions. John Caruso's name didn't come up with the other two names I listed, and I don't understand why he was the dealer that helped me with my purchase and did an excellent job. More

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Amazing!! No pressure, quick and easy!! This was the best car buying experience I have ever experienced! John Redden was extremely nice and welcoming from the minute we walked in. His produc This was the best car buying experience I have ever experienced! John Redden was extremely nice and welcoming from the minute we walked in. His product knowledge, and ability to work with us was tremendous. Their whole team at BMW of Westlake made our buying experience amazing. I will pass the word on to everyone I know in the market for a new BMW. John Redden delivered an amazing experience for us. Thank you BMW of Westlake! More

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Great Service We started our search for a BMW on line and ended up calling and speaking w/Steve Mihalic at BMW of Westlake . We told him what we were looking for i We started our search for a BMW on line and ended up calling and speaking w/Steve Mihalic at BMW of Westlake . We told him what we were looking for in a car. When we came into the dealership he had a couple of cars ready and waiting! Steve listened to what we were wanting to accomplish and fulfilled that need! He was great with follow up and easy to deal with. Steve and his manager, Robert Strecker were very personable and professional. We highly recommend BMW of Westlake! .... And, We love the car! More

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Easy to Do business with! I found the BMW I was looking for online at BMW of Westlake. I do not live in Ohio but dealing with Jerry over the phone was easy and smooth. Jerry I found the BMW I was looking for online at BMW of Westlake. I do not live in Ohio but dealing with Jerry over the phone was easy and smooth. Jerry is a pro who handled everything quickly and efficiently. I would definitely go back there for my next BMW! More

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Just love my new BMW X-3 I had a great experience at BMW of Westlake. Howard Schneider was very knowledgeable, helpful, and there was no pressure to buy. He is just a great sa I had a great experience at BMW of Westlake. Howard Schneider was very knowledgeable, helpful, and there was no pressure to buy. He is just a great sales adviser to work with! Everyone I worked with at this dealership was awesome. Nate and John have very patiently assisted me in learning how to use all the technology! Highly recommend BMW of Westlake! Five star rating! More

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Professional and friendly service I have been a BMW customer for several years now and have worked with the team at BMW of Westlake. They have always been very helpful in finding a v I have been a BMW customer for several years now and have worked with the team at BMW of Westlake. They have always been very helpful in finding a vehicle that fits my needs. The process of vehicle purchase is made easy. More

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Great experience, with no pressure I went to this dealership multiple times and I never felt pressured to make a decision. I'm very indesicive and wasn't sure exactly what I wanted but I went to this dealership multiple times and I never felt pressured to make a decision. I'm very indesicive and wasn't sure exactly what I wanted but Ken and the team helped me decide and pick the best car in my price range. More

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Great people. Everyone at the dealership that I dealt with knew their stuff, was friendly and helpful, starting with my sales person, Putrri Padbatan. I can be a de Everyone at the dealership that I dealt with knew their stuff, was friendly and helpful, starting with my sales person, Putrri Padbatan. I can be a demanding customer insofar as expectations of the staff's knowledgeability of their products and services. Putrri was knew about the vehicles and the differences between models, and was extremely helpful in arranging a lease and accommodating an unusual situation regarding the timing of picking up the vehicle. I have not required service as yet, but anticipate good work. Leasing was a handled very well. A small quibble is that the customer waiting area is not up to the standards one expects from luxury dealerships, but it is adequate and does not reflect on the staff in any way. All in all, a very good experience. And so far, I love the vehicle. More

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