John Cordell
John Cordell at BMW of Westlake

John Cordell | Page 9

Service Director

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
352 Reviews
4.8

352 Reviews

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352 Reviews of John Cordell

January 10, 2025

Dealership Rating
Employee Rating

Cory and BMW Westlake always provide great communication and service. Their pricing is transparent and fair. More

by MICHAEL.B.MURRAY0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Jan 12, 2025

BMW of Westlake responded

Michael, thank you for your kind words and this wonderful review!

January 10, 2025

Dealership Rating
Employee Rating

Brittaney is always friendly, professional and makes what is a somewhat annoying circumstance into pleasurable experience. More

by Sean Curtin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 09, 2025

Dealership Rating
Employee Rating

Good service and friendly personal. I would definitely recommend to others. Keep up the good work More

by eawadalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

BMW of Westlake responded

We're happy to hear you had such a positive experience with our team!

January 04, 2025

Dealership Rating
Employee Rating

Outstanding experience, they make you feel like family. This group does an exceptional job on preparing you for the ultimate driving experience. Love the brand. Adam, Nez and John in the service departmen More

by Deb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Nez Faraj

Jan 06, 2025

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 30, 2024

Dealership Rating
Employee Rating

Pretty good dealership. Good service. Good response time. Very helpful with my needs and experience. More

by MAJORINFLUENCE74
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

December 25, 2024

Dealership Rating
Employee Rating

Matt had excellent customer service his communication was beyond words thank you. Five starts BMW More

by TOLLIVER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Povroznik

Dec 27, 2024

BMW of Westlake responded

Thank you so much for the positive review!

December 16, 2024

Dealership Rating
Employee Rating

Cory is always prompt, honest and professional in the service he provides. I value our relationship. More

by DAVIDAR333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 15, 2024

Dealership Rating
Employee Rating

I have bought / Leased many cars from this dealership since the time they opened. John Caruso has been my go to salesman for many years. With Adam’s leadership these people do a great job be it sales or More

by JIMDDOP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

BMW of Westlake responded

Hi Jim,, thank you so much for your positive comments about BMW of Westlake!

December 13, 2024

Dealership Rating
Employee Rating

The service representatives at BMW of Westlake are very friendly and professional. Their service technicians are very knowledgeable and complete the work quickly and thoroughly. Great dealership to work w More

by jpkoch1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

December 06, 2024

Dealership Rating
Employee Rating

Took the car on time and did the required work perfectly. Well communicated to during process. Second time I’ve answered this More

by Primrose
Recommend Dealer
Yes
Dec 08, 2024

BMW of Westlake responded

Primrose, thank you so much for the positive review!

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