John Kirchenbauer
John Kirchenbauer at Ken Ganley Ford Norton

John Kirchenbauer | Page 5

Service Director

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
213 Reviews
4.7

213 Reviews

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213 Reviews of John Kirchenbauer

January 18, 2024

Dealership Rating
Employee Rating

Great dealership, very happy with my new Maverick. Would highly recommend. I liked that the dealership is small, no frills. More

by rbtdowd5056
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 19, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

January 18, 2024

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Totally personable and professional while providing reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. More

by topstorad
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Scott was able to help, and we hope to see you again!

January 17, 2024

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Aaron was great definitely coming back for service very happy with the prices and hospitality of sales, parts, and especially service More

by John Jr
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Spath, Brianna Worthington , Aaron Forsythe, Deven Legg

Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, John, we look forward to having you as one of our valued customers for many more years to come!

January 17, 2024

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Good communication, knowledgeable techs and advisors, and reasonable prices. I'd recommend this dealership any day. More

by steiner.p.15
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Spath, Brianna Worthington , Aaron Forsythe, Deven Legg

Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

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Ganley Ford was a very professional and well organized place. I was very happy with my experience. More

by Devin Huwig
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Aaron Forsythe, Deven Legg

Jan 18, 2024

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Devin, and for taking the time to leave us this wonderful feedback!

January 17, 2024

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The service techs were very friendly and knowledgeable. The service on my vehicle was performed in a timely manner and done correctly. I would definitely go to Ken Ganley Ford again for any of my vehicle s More

by kevinv2323
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman , Aaron Forsythe

Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Kevin. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

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Employee Rating

Took my Bronco in for an oil change. Service was quick & they even washed it. Highly recommend! More

by Jodylynn13
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us, Jody. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2024

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Best dealership. I am always satisfied I would never take my truck anywhere else. Best crew around More

by DJMIKEROBINSON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Aaron Forsythe, Deven Legg

Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

Jan 18, 2024

Ken Ganley Ford Norton responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

Dealership Rating
Employee Rating

Great service and staff would recommend to have there car services there. Thanks for great service More

by jheisalive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Scott Spath, Brianna Worthington , Aaron Forsythe

Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton!

Jan 18, 2024

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2024

Dealership Rating
Employee Rating

I have always been treated with respect & I think they are always honest with me More

by Sassyisspoiled15
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath, Brianna Worthington , There was one I can't think of his name now that I dealt with alot but really like him

Jan 17, 2024

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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