John Lane | Page 5
Business Development Representative
Colonial West Chevrolet of Fitchburg
314 John Fitch Hwy
Fitchburg, MA 01420
104 Reviews
Write a ReviewDealership Experience
14 yrs, 6 mos
Industry Experience
36 yrs, 6 mos
104 Reviews of John Lane
December 24, 2022
Sean was the best! He is down to earth and extremely kind! He was polite and went above and beyond to make sure our visit and purchase was perfect, and it was!! I’d dri He is down to earth and extremely kind! He was polite and went above and beyond to make sure our visit and purchase was perfect, and it was!! I’d drive from CT again just to deal with Sean! More
Other Employees Tagged: Sean-O Salem, Carlos Silvera
December 02, 2022
Colonial West offered great service, was friendly and responsive. Excellent experience and would recommend this dealership to anyone. responsive. Excellent experience and would recommend this dealership to anyone. More
Other Employees Tagged: Sean-O Salem
November 30, 2022
The dealership was very easy to work with and Coby had notified me as soon as the the truck I wanted came in right away. Couldn’t ask for a better experience all around.will definitely recommend to other notified me as soon as the the truck I wanted came in right away. Couldn’t ask for a better experience all around.will definitely recommend to other people looking to buy a car. More
Other Employees Tagged: Geno Neagle , Coby Smart
November 29, 2022
Vinnie was so knowledgeable and respectful he took his time with us and didn’t loose his patience when we had questions. He went above and beyond to make sure we had all of our needs and questions answere time with us and didn’t loose his patience when we had questions. He went above and beyond to make sure we had all of our needs and questions answered. Carlos and Geno were very respectful and worked hard to make a deal with us More
Other Employees Tagged: Geno Neagle, Tania Audet, Sean-O Salem, Ivan Vargas, Vincent Locher, Carlos Silvera, Alex Breault, Jeff Chandler , Coby Smart
November 17, 2022
Great Salesperson. John was the reason I bought the truck from Colonial Chevrolet! Thank you John was the reason I bought the truck from Colonial Chevrolet! Thank you More
Other Employees Tagged: Geno Neagle, Carlos Silvera
November 16, 2022
Colonial West Chevrolet has the most helpful and concerned employees about a customer's needs. Best dealership to deal with. concerned employees about a customer's needs. Best dealership to deal with. More
Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Jeff Chandler , Shelley Dupre, Eric Phelps is an outstanding parts department employee. He went above and beyond helping me order the correct part. Doug Is awesome in service for the good job he did taking care of my Tahoe.
September 14, 2022
They are pleasant and polite. .it's a pleasure to do business with them. They very personal with there customers .it's a pleasure to do business with them. They very personal with there customers More
Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler , Shelley Dupre
September 14, 2022
Bought a new Tahoe 9/14/2022. My sales person was Ivan Vargas. He was fantastic. Showed me all the accessories for my new Tahoe. He took care of all the things I wanted to add. He My sales person was Ivan Vargas. He was fantastic. Showed me all the accessories for my new Tahoe. He took care of all the things I wanted to add. He's very knowledgeable in his job. Thank you Ivan for all your help. More
Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Ivan Vargas, Carlos Silvera, Jeff Chandler , Shelley Dupre, Jon Pollock in service, Tom Goodwin and Eric Phelps in parts
August 30, 2022
From my thirty years in the automotive parts business my message to individual shops is service is 85% of the job. The shop can control the 15% inside the shop but without service you have no need for bays message to individual shops is service is 85% of the job. The shop can control the 15% inside the shop but without service you have no need for bays or technicians. I followed John Lane with my car sales and now I will do the same for service. Service needs to remember a great public speaker and salesman, Zig Ziglar, You are best to explain cost once rather than to apologize for proce forever. Keep your game on Colonial. More
Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Jeff Chandler , Shelley Dupre
August 25, 2022
Thank you colonial west Chevrolet for helping me out of a tough situation. Shelley Dupre, Tania, John and Geno were terrific in helping me! Jeff chandler is a terrific General Manager and really cares abou tough situation. Shelley Dupre, Tania, John and Geno were terrific in helping me! Jeff chandler is a terrific General Manager and really cares about his customers and his staff! More
Other Employees Tagged: Geno Neagle, Tania Audet, Jeff Chandler , Shelley Dupre