John Lane
John Lane at Colonial West Chevrolet of Fitchburg

John Lane | Page 5

Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

5.0
104 Reviews
5.0

104 Reviews

Write a Review

Dealership Experience

14 yrs, 6 mos

Industry Experience

36 yrs, 6 mos

104 Reviews of John Lane

December 24, 2022

Dealership Rating
Employee Rating

Sean was the best! He is down to earth and extremely kind! He was polite and went above and beyond to make sure our visit and purchase was perfect, and it was!! I’d dri More

by Jenn Lavore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem, Carlos Silvera

Jan 03, 2023

Colonial West Chevrolet of Fitchburg responded

Thank you so much Jenn, We are extremely pleased that Sean was able to make your purchase perfect! Congratulations and a very Happy New Year! Always at your Service, Colonial West Chevrolet!

December 02, 2022

Dealership Rating
Employee Rating

Colonial West offered great service, was friendly and responsive. Excellent experience and would recommend this dealership to anyone. More

by ddelleo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

November 30, 2022

Dealership Rating
Employee Rating

The dealership was very easy to work with and Coby had notified me as soon as the the truck I wanted came in right away. Couldn’t ask for a better experience all around.will definitely recommend to other More

by Je 61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle , Coby Smart

November 29, 2022

Dealership Rating
Employee Rating

Vinnie was so knowledgeable and respectful he took his time with us and didn’t loose his patience when we had questions. He went above and beyond to make sure we had all of our needs and questions answere More

by TW22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 17, 2022

Dealership Rating
Employee Rating

Great Salesperson. John was the reason I bought the truck from Colonial Chevrolet! Thank you More

by Rlane1431
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Carlos Silvera

November 16, 2022

Dealership Rating
Employee Rating

Colonial West Chevrolet has the most helpful and concerned employees about a customer's needs. Best dealership to deal with. More

by karen.ribeiro.391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Edison DaCosta, Christopher Taylor, Angie Misner, Jacqueline Quinlan, Jeff Chandler , Shelley Dupre, Eric Phelps is an outstanding parts department employee. He went above and beyond helping me order the correct part. Doug Is awesome in service for the good job he did taking care of my Tahoe.

September 14, 2022

Dealership Rating
Employee Rating

They are pleasant and polite. .it's a pleasure to do business with them. They very personal with there customers More

by gfabrizio3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 14, 2022

Dealership Rating
Employee Rating

Bought a new Tahoe 9/14/2022. My sales person was Ivan Vargas. He was fantastic. Showed me all the accessories for my new Tahoe. He took care of all the things I wanted to add. He More

by karen.ribeiro.391
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Ivan Vargas, Carlos Silvera, Jeff Chandler , Shelley Dupre, Jon Pollock in service, Tom Goodwin and Eric Phelps in parts

August 30, 2022

Dealership Rating
Employee Rating

From my thirty years in the automotive parts business my message to individual shops is service is 85% of the job. The shop can control the 15% inside the shop but without service you have no need for bays More

by Jrcolton3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 25, 2022

Dealership Rating
Employee Rating

Thank you colonial west Chevrolet for helping me out of a tough situation. Shelley Dupre, Tania, John and Geno were terrific in helping me! Jeff chandler is a terrific General Manager and really cares abou More

by Dorothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Jeff Chandler , Shelley Dupre

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