John Mancini | Page 11

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Christos, and look forward to your next visit.

Colonial Volkswagen of Medford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Colonial Volkswagen of Medford responded

Thank you so much for choosing Colonial Volkswagen of Medford! Please let us know if we can be of any more assistance!

Colonial Volkswagen of Medford responded

Kara, Thank you so much for your wonderful review! We are thrilled that Greg had the opportunity to provide you with great service. We thank you for choosing Colonial Volkswagen of Medford!

Colonial Volkswagen of Medford responded

Paula, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you so much, Jason Giacoppo (General Sales Manager)

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Atlas! All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

Colonial Volkswagen of Medford responded

Thank you, Alexandra! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

Colonial Volkswagen of Medford responded

Congratulations on your new vehicle and thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Greg and our team, and we look forward to working with you again.

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Ellen, please do not hesitate to let us know. We are always happy to help!