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John Mancini
John Mancini at Colonial Volkswagen of Medford

John Mancini | Page 11

Finance Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

4.9
292 Reviews
4.9

292 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

26 yrs, 2 mos

Languages Spoken

English English

292 Reviews of John Mancini

February 15, 2024

Dealership Rating
Employee Rating

This is my third lease from this dealership and I’ve worked with Greg Cohen each time. It is always a great experience. I highly recommend this dealership and Greg! More

by Kara.mctague
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen

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Feb 16, 2024

Colonial Volkswagen of Medford responded

Kara, Thank you so much for your wonderful review! We are thrilled that Greg had the opportunity to provide you with great service. We thank you for choosing Colonial Volkswagen of Medford!

February 03, 2024

Dealership Rating
Employee Rating

Overall poor communication. After the sale very unresponsive. Out a decal on my car without my permission and it feels that my car was tainted before I even took possession. Tol More

by paulajanevogel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Giacoppo, Keven Umana , Jason Giacoppo

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Feb 05, 2024

Colonial Volkswagen of Medford responded

Paula, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Thank you so much, Jason Giacoppo (General Sales Manager)

February 02, 2024

Dealership Rating
Employee Rating

Great purchase experience! I bought an atlas this week, the sales and finance manager are very helpful. More

by liangzhang0910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keven Umana

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Feb 02, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Atlas! All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

January 31, 2024

Dealership Rating
Employee Rating

The customer service Greg provided was great. He made sure I was happy with my purchase and communicated well throughout the entire process. More

by Alexandra.Kelliher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen

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Jan 31, 2024

Colonial Volkswagen of Medford responded

Thank you, Alexandra! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 25, 2024

Dealership Rating
Employee Rating

Colonial VW made buying a new car easy and relatively stress free. The sales team was professional and the facility seemed to be brand new More

by cbmsull
Recommend Dealer
Yes

Other Employees Tagged: Malachy Beare

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Jan 25, 2024

Colonial Volkswagen of Medford responded

Congratulations on your new vehicle and thank you for taking the time to share your thoughts on working with our team! We're glad to hear we delivered such a great experience! Frank Dicostanzo Service Manager Frankd@vwmedford.com

January 21, 2024

Dealership Rating
Employee Rating

Greg Cohen is the best salesman you have. This is our 5 th car from you because of the quality of service we get from Greg More

by oliverchloe7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen

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Jan 22, 2024

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Greg and our team, and we look forward to working with you again.

January 21, 2024

Dealership Rating
Employee Rating

We’re returning customers to VW and to colonial- excellent and speedy services- car buyers can be assured of both More

by fletchergoetz.ellen
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo , Jason Giacoppo

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Jan 21, 2024

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Ellen, please do not hesitate to let us know. We are always happy to help!

January 08, 2024

Dealership Rating
Employee Rating

Great and attentive customer service, Nasser was always available and quick to respond. All around great experience More

by nstreit97
Recommend Dealer
Yes
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Jan 08, 2024

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 07, 2024

Dealership Rating
Employee Rating

Process to close on the sale was very efficient. Vehicle was prepped for delivery with no issues. More

by ABP19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Greg Cohen , Jason Giacoppo

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Jan 07, 2024

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2023

Dealership Rating
Employee Rating

Amazing staff. Very friendly. Always get the service I want and desire. Great place and even better people! More

by tigge617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Josh Jeffres , Jason Giacoppo

Report | Print
Dec 31, 2023

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

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