John Mancini
John Mancini at Colonial Volkswagen of Medford

John Mancini | Page 13

Finance Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

4.9
301 Reviews
4.9

301 Reviews

Write a Review

Dealership Experience

6 yrs, 11 mos

Industry Experience

26 yrs, 7 mos

Languages Spoken

English English

301 Reviews of John Mancini

November 25, 2023

Dealership Rating
Employee Rating

Smooth, easy service. Good waiting area. Nice job on car. Plaeasan staff and service. Convenient location. More

by RWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DiCostanzo , Derek Pound, Stephanie Trevisone

Nov 26, 2023

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

November 24, 2023

Dealership Rating
Employee Rating

I don’t have strong feelings one way or another on the service here. They’re fine but I don’t get super excited either. They are the priciest VW dealership that I’ve come across. More

by CHXFACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2023

Colonial Volkswagen of Medford responded

Thank you for your review. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 19, 2023

Dealership Rating
Employee Rating

They lied repeatedly about when we would take delivery of the car. Reneged on their promise to pay our insurance for the time we were waiting. Offered 1200 to help with rise of loan rate and for the long wa More

by Dont buy from colonial
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Greg Cohen, Deivid Mauricio , Jason Giacoppo, Jason Giacoppo

November 13, 2023

Dealership Rating
Employee Rating

The entire crew at Colonial VW of Medford went above and beyond to get me the best deal on a new car during such xxxxty times. More

by BoBa3l7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Josh Jeffres, Deivid Mauricio, Paul Lazzaro, Steven Tkaczyk, Keven Umana , Jason Giacoppo, Jason Giacoppo, George Makrigiannis, Derek Pound

Nov 14, 2023

Colonial Volkswagen of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

November 10, 2023

Dealership Rating
Employee Rating

I wanted to express my gratitude for the exceptional experience at your dealership. As someone experienced in trade-ins and leases, this journey was remarkably smooth, enjoyable, and stress-free. Wha More

by Marlenaroffi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Goodman , Malachy Beare, Gavin Luckens

Nov 10, 2023

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Marlena! All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

October 31, 2023

Dealership Rating
Employee Rating

Everyone was terrific. Had a great experience. Have bought /leased several cars at Medford site.. More

by KJOHNSON210
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Tkaczyk

Nov 01, 2023

Colonial Volkswagen of Medford responded

Thank you for choosing Colonial Volkswagen of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 27, 2023

Dealership Rating
Employee Rating

It was a fantastic experience across the board. Very seamless and easy across all facets. More

by castongm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Cohen, Josh Jeffres, Steve Warren, Paul Lazzaro, Steven Tkaczyk, Keven Umana , Malachy Beare, Jason Giacoppo, Jason Giacoppo, George Makrigiannis

Oct 29, 2023

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!

October 20, 2023

Dealership Rating
Employee Rating

This is my third car from them and it’s always smooth sailing , they always help me out and get things done fast! More

by TAYLORX0OX11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lazzaro , Jason Giacoppo

Oct 20, 2023

Colonial Volkswagen of Medford responded

Thank you for your business and this review, Taylor. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 23, 2023

Dealership Rating
Employee Rating

Jay and company were an absolute pleasure to work with. After spending some time searching for a specific vehicle and running into numerous other dealerships with deceptive pricing and even flat out rude s More

by evinci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Nasser Jalal El Deen

Sep 24, 2023

Colonial Volkswagen of Medford responded

Thank you for your business and this review. We're happy to hear that Jay and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 16, 2023

Dealership Rating
Employee Rating

Kevin was amazing to work with. He made the entire process easy and fun. Would recommend anyone to work with him. More

by Polzi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keven Umana

Sep 17, 2023

Colonial Volkswagen of Medford responded

It's fantastic to hear that Keven provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

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