
John Mason
Collision Center Manager
Southern Team Hyundai Nissan Subaru Volkswagen
6520 Peters Creek Rd
Roanoke, VA 24019
Industry Experience
32 yrs, 6 mos
Specialties & Trainings
ICAR PLATINUM , ICAR GOLD CLASS , ASE CERTIFICATIONS
47 Reviews
Write a Review47 Reviews of John Mason
June 20, 2025
I have always had good feelings about my Hyundai service department. My husband and I have had five Hyundais since we moved to Vinton in 2005. Since he passed away in 2015, I have owned two Santa Fe SUVs department. My husband and I have had five Hyundais since we moved to Vinton in 2005. Since he passed away in 2015, I have owned two Santa Fe SUVs and Wayne Lewis has sold us all of them. Until this year, no extensive work was needed on our vehicles. The only complaint I have had was this last time when I was told my vehicle would be ready by Friday, May 30. It was not. That was okay but I had an important event that I needed to leave on June 4. Then “maybe Monday…..then maybe by Tuesday June 3rd. I had to beg them to have it ready because I needed to leave early on the 4th. Finally I was able to pick up my Santa Fe by 5:00 Tuesday afternoon! Maybe I’m wrong, but I feel like having owned five Hyundais since living in the area for 20 years, I would expect some consideration. But….. I love my Santa Fe!! And I love the people who work there, especially Wayne Lewis! More
Other Employees Tagged: Wayne Lewis, Mike Adams (Hyundai), Scott Smith, Megan Gartmann
June 17, 2025
It’s close to my home, decent prices, and they take good care of my car care of my car More
Other Employees Tagged: Marsha Wirt, Dave Wood, Bill Ferguson, David Nicely, Jeff Pierce, Mike Munsey, Scott Smith, Eric West, Morris Miller
June 16, 2025
This dealership has excellent customer service whether its sales service or questions or concerns. They help you and handle with care its sales service or questions or concerns. They help you and handle with care More
Other Employees Tagged: Marsha Wirt, David Nicely, Mike Munsey, Melissa Sigmon (Subaru), Scott Smith, Eric West, Nicole Kelley
March 30, 2025
He was very informative about each and every car he showed us. He was very kind. Also not a pushy salesman, showed us all the options we had on the vehicle and the loan process showed us. He was very kind. Also not a pushy salesman, showed us all the options we had on the vehicle and the loan process More
Other Employees Tagged: Marsha Wirt, Bill Ferguson, Wayne Lewis, Mike Adams (Hyundai), Scott Smith, Eric West, Morris Miller
March 14, 2025
Everything went extremely well and very nice. The repair was done really well and I picked it up on time The repair was done really well and I picked it up on time More
Other Employees Tagged: Scott Smith