John Mason
John Mason at Southern Team Hyundai Nissan Subaru Volkswagen

John Mason | Page 2

Collision Center Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.4
68 Reviews

Industry Experience

33 yrs, 8 mos

Specialties & Trainings

ICAR PLATINUM , ICAR GOLD CLASS , ASE CERTIFICATIONS

4.4

68 Reviews

Write a Review

68 Reviews of John Mason

October 15, 2025

Dealership Rating
Employee Rating

This is my first car purchase involving having a warranty and the whole Hyundai team has been helpful with the details and with scheduling appointments and all. More

by justingreen2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2025

Dealership Rating
Employee Rating

Rude abusive unprofessional bad quality work don't care about customers won't fix their mistakes More

by Lynn collision customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Athena Mason 0 stars bad and mr Dillon ceo 0 stars bad John Mason 0 stars bad

September 12, 2025

Dealership Rating
Employee Rating

Best Collision center in town. Messed up my vehicle pretty bad and poof. They worked there magic and it looks better than ever More

by masongator07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 31, 2025

Dealership Rating
Employee Rating

My car was recalled for paint, so vw approved the car to be stripped and repainted. Upon picking up, I noticed interior was put back together incorrectly, with trim cut too short, fabric edges hanging out, More

by sbleecker
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Athena, Melissa, Victoria

August 18, 2025

Dealership Rating
Employee Rating

This is to the collision center and not the dealership. I would absolutely not recommend them. I took my Chevy up there because my insurance recommended them, in January and I’ve had to take it up there 5 More

by COUNTRYGIRL52591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Smith

August 01, 2025

Dealership Rating
Employee Rating

Used usual tactic of keeping us there for hours then sneaked in a $4000 package I had already said I didn't want I have no doubts that the $2500 down payment you got went directly into y'all's pocket More

by butch44
Recommend Dealer
No

July 28, 2025

Dealership Rating
Employee Rating

Excellent communication regarding process. Everyone was very helpful from when my car was towed there through completion of repairs. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Dobbs , Athena Mason

July 07, 2025

Dealership Rating
Employee Rating

What an excellent and effective operation! Best collision repair operation: The BEST WORK done I’ve ever witnessed, and at a very fair cost! I cannot recommend Southern Team’s work and overal More

by Logang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyse Allen, Scott Smith , Valerie & Athena

June 26, 2025

Dealership Rating
Employee Rating

Megan is A-M-A-Z-I-N-G at what she does! She knows what she’s talking about. Customer is by far one of the best I’ve come across. She is friendly, gives you full details of repairs. She foll More

by joandavis39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Gartmann

June 25, 2025

Dealership Rating
Employee Rating

The body work repair of my vehicle was done with excellent quality and care. I was kept up to date on the work almost daily, and the vehicle was ready on the original date promised. More

by ZEPPMIC58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith

2
...

Dealership Inventory (567 Vehicles)

used 2026 Hyundai Tucson car, priced at $27,049
2026 Hyundai Tucson
used
Atlantis Blue exterior
Unknown
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $33,872
2026 Subaru Crosstrek
new
Alpine Green exterior
CVT
All-wheel Drive
used 2025 Hyundai Venue car, priced at $21,387
2025 Hyundai Venue
used
Intense Blue exterior
CVT
Front-wheel Drive
used 2022 Toyota Highlander car, priced at $33,045
2022 Toyota Highlander
used
Blueprint exterior
Automatic
All-wheel Drive
used 2025 Subaru Outback car, priced at $31,502
2025 Subaru Outback
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2017 Nissan Murano car, priced at $15,456
2017 Nissan Murano
used
Pearl White exterior
CVT
All-wheel Drive