""No pressure sales""
We returned a leased Infiniti QX60 and purchased another one. Initially contacted JP the sales manager and he assigned Kash to work with us. The entire process was handled very professionally and I loved the fact that there was absolutely no pressure from the sales team.
"Josh Akerberg is a AWESOME Salesman!! Top Notch!!"
While failing Emission test, we decided NO more Acura’s!! Decided to go look at at Infiniti’s. Always LOVED the look of them. Walked in showroom and saw Josh. He was NOT at all pressuring us and left us alone like we asked. When we needed him he was there and Absolutely Amazing. NO pressure and Extrembly professional. Can’t wait to buy our next vehicle for our son from him. NO pressure and very knowledgeable. GO to Infiniti and ask for Josh. Great Guy!!
"Best experience yet"
Great experience! Daniel called to check in with me for my appointment and was waiting for me ready when I walked in. We spent time test driving several vehicles before we found the right one. Mind you Because of my work schedule had to be done after hours. I never felt rushed or forced to make a purchased and as completely satisfied ! This is what the car buying experience should be everytime. I will be back in this future !
"Best Infiniti Dealership In America "
Amazing experience from start to finish! Very nice environment and extremely helpful! I would recommend this dealership to anyone looking to buy new or used vehicles! Service staff is extremely knowledgeable about their vehicles and resourceful!!
Daniel Tucker made the entire process of purchasing a vehicle effortless. Daniel is truly knowledgeable and demonstrates his passion for providing a professional vehicle purchasing experience. We were satisfied and highly recommend working with Daniel and team.
Employees were very helpful and considerate of what I wanted. They provided amazing service and we’re very enthusiastic about ensuring I get a great deal. Would definitely recommend to others
"Had an amazing experience with Infiniti"
I went to another dealer and had a terrible experience, so I came to Motor Werks where Daniel and John helped me get the car I wanted as soon as possible. They were both very nice, not pushy and understood everything I wanted on my car. I would highly recommend coming here to purchase a new Infiniti. I know I’ll be back for my next car.
"Forget Infiniti Altogether"
- Kevin G.
Bought a 2018 QX30 from this dealership. The sonars and back up cameras malfunction repeatedly. The dealership cannot find a fix for it and neither Infiniti corporate nor the dealership will stand behind their vehicle. They are willing to allow me and my family drive a vehicle with safety features that malfunction. I've been a loyal Nissan / Infiniti buyer for over 20 years. They've lost another customer.
Other Employees Tagged:
"Excellent staff and best car buying experience"
My wife and I bought a q50 from MW Infiniti of Hoffman Estates yesterday. John (our sales rep), JP (car sales manager), and Tony (our finance manager) were tremendous people to work with. No sales pressure, very accommodating and patient. Car was as described and best of all we showed up late given our work schedules, and everyone stayed after hours (which we felt terrible about) to help us with the purchase. John delivered his follow-ups as promised today for a few things we are waiting on. Certainly one of the best car buying experience we've had all these years. Without a doubt, we certainly won't hesitate sending our friends and family who are in the market for a new vehicle.
Other Employees Tagged:
, Tony Guzman (Finance)
I emailed , texted Daniel he was very helpful and quick to respond. We traveled from Wisconsin Dells to purchase our vehicle. I forgot something hanging from my review mirror on the vehicle we traded in. I contacted Daniel told him I left something that meant so much to me a gift from my daughter. Daniel called right away said he would send it to me. Daniel is a great young man , positive experience at the dealership. Will definitely purchase another vehicle in the future.