"Best experience ever"
Daniel Tucker was so easy to work with and really made leasing a new vehicle actually a great experience! I would highly recommend Daniel as well as the whole team at Hoffman Estates Infiniti when thinking about purchasing a car!
They truly went above and beyond.
"Big promises bigger letdown"
I purchased a Honda Odyssey from John Duvall and JP on Memorial day weekend. We went back and forth and agreed upon a negotiated price. One small caveat was the Odyssey only had one key. When I brought this up, "Don't worry, we wouldn't sell you a car without two keys". I took them at their word as they agreed they would get me a 2nd key. The weekend after we bought the van my wife drove the 200 miles roundtrip to bring them the jumpseat from our trade-in van as we did not have it installed when we traded. Here we are 5 months later. I have texted John numerous times, sent emails, left messages for both John and JP. They have not responded. I am extremely disappointed in them and MotorWerks. Buyer beware, my initial visit was fine, but do not take them at their word.
"Great experience with Hoffman Infiniti"
- Kevin Fitz
Great work by Daniel and JP to suggest the right car. They took care of a paint issue before delivery and we love our Q70L
""No pressure sales""
We returned a leased Infiniti QX60 and purchased another one. Initially contacted JP the sales manager and he assigned Kash to work with us. The entire process was handled very professionally and I loved the fact that there was absolutely no pressure from the sales team.
Other Employees Tagged:
"Josh Akerberg is a AWESOME Salesman!! Top Notch!!"
While failing Emission test, we decided NO more Acura’s!! Decided to go look at at Infiniti’s. Always LOVED the look of them. Walked in showroom and saw Josh. He was NOT at all pressuring us and left us alone like we asked. When we needed him he was there and Absolutely Amazing. NO pressure and Extrembly professional. Can’t wait to buy our next vehicle for our son from him. NO pressure and very knowledgeable. GO to Infiniti and ask for Josh. Great Guy!!
"Best experience yet"
Great experience! Daniel called to check in with me for my appointment and was waiting for me ready when I walked in. We spent time test driving several vehicles before we found the right one. Mind you Because of my work schedule had to be done after hours. I never felt rushed or forced to make a purchased and as completely satisfied ! This is what the car buying experience should be everytime. I will be back in this future !
"Best Infiniti Dealership In America "
Amazing experience from start to finish! Very nice environment and extremely helpful! I would recommend this dealership to anyone looking to buy new or used vehicles! Service staff is extremely knowledgeable about their vehicles and resourceful!!
Daniel Tucker made the entire process of purchasing a vehicle effortless. Daniel is truly knowledgeable and demonstrates his passion for providing a professional vehicle purchasing experience. We were satisfied and highly recommend working with Daniel and team.
Employees were very helpful and considerate of what I wanted. They provided amazing service and we’re very enthusiastic about ensuring I get a great deal. Would definitely recommend to others
"Had an amazing experience with Infiniti"
I went to another dealer and had a terrible experience, so I came to Motor Werks where Daniel and John helped me get the car I wanted as soon as possible. They were both very nice, not pushy and understood everything I wanted on my car. I would highly recommend coming here to purchase a new Infiniti. I know I’ll be back for my next car.