John Petersavage | Page 24

Purchase of Subaru Outback Sean Johnson was a consummate, knowledgeable professional. Loved working with him. Very thorough and patient. The bouquet of roses for my wife was a t Sean Johnson was a consummate, knowledgeable professional. Loved working with him. Very thorough and patient. The bouquet of roses for my wife was a thoughtful touch. Wish we could say the same for Traci in Finance. Unfortunately, she came off as pushy and hard sell. Very off-putting. Friendly enough at first, but then the endless hours in her office when we should have been out and on our way home much sooner eroded the elation we'd been feeling about your dealership after working with Sean. Traci was frustratingly obsessed with selling us products we didn't want. When I told her my wife and I would discuss these "opportunities" at home later on, she told us the extended maintenance was a one time only offer that had to be completed the day of purchase. Nonsense. If it's a good deal today, it's a good deal in a week or two. Unethical, to put it mildly. The pressure in her office was discouraging, suffocating, and caused us to have serious second thoughts about the Tucson Subaru dealership. We listened to this nonsense far longer than was reasonable. Honestly, it came close to costing you a deal, and certainly soured Tucson Subaru's image in our minds. I'm polite--up to a point. Traci pushed way beyond that point, exploiting our excitement and goodwill with her insistent, fear-mongering sales pressure. Loved working with Sean. Loved the car. The Finance experience?Unpleasant. That's a shame, isn't it? We could have had a great experience. Instead we drove away somewhat disillusioned with your dealership. We'd likely still recommend you to friends--but would caution them about questionable practices in the Finance Department. More

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Great car buying experience Mr. Bob Wilson was courteous and professional. He showed me the car and took me for a ride, he explained every detail and feature in a simple way I co Mr. Bob Wilson was courteous and professional. He showed me the car and took me for a ride, he explained every detail and feature in a simple way I could understand. He was very personable and made it very quick and easy to get in and out with a new car. Everybody seemed friendly, happy and very hospitable. Mr. Curt McHenry was very efficient and to the point. Gave us several options to pick from and was very quick with the paper work. Thank you! I love my Subaru. More

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Valued as a customer I have used this dealership twice now with good experiences. I felt valued as a customer and was never pressured into buying anything. I have been t I have used this dealership twice now with good experiences. I felt valued as a customer and was never pressured into buying anything. I have been treated well by the service department, sales and finance departments. Joe was very patient with my deliberations and return trips to the dealership. He made sure I retrieved all my possessions from my trade and was very helpful. More

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Professional and Straightforward Pleasure working with Steve. He answered all my questions and was very thorough in explaining features of various models as I was exploring options w Pleasure working with Steve. He answered all my questions and was very thorough in explaining features of various models as I was exploring options with Subaru. Every employee I have worked with throughout the process was professional and nice. More

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Amazing! I had such a great experience with Joe! He was so patient and helpful. He had a wonderful knowledge of the vehicles and didn’t mind showing me lots of I had such a great experience with Joe! He was so patient and helpful. He had a wonderful knowledge of the vehicles and didn’t mind showing me lots of different options! I was very indecisive and he didn’t mind whatsoever!! Car buying was easy and not so time consuming! Loved it! More

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Best Purchasing Experience Ever! I wanted to get out of my leased 2017 Subaru Forester and purchase a new Subaru. I was dreading the whole process but Gil was so helpful in getting th I wanted to get out of my leased 2017 Subaru Forester and purchase a new Subaru. I was dreading the whole process but Gil was so helpful in getting this accomplished and was even able to upgrade me to a new 2018 Subaru Forester. He listened to me as the customer and what I wanted and took care of all the paperwork. I was driving away in my new 2018 Subaru Forster in no time at all! More

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Helpful, Honest, the Best I interacted with several individuals at Tucson Subaru and every person was a truth teller and problem solver. These people are excellent professional I interacted with several individuals at Tucson Subaru and every person was a truth teller and problem solver. These people are excellent professionals. Really nice experience. More

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Peter T....Excellent! Peter greeted us with a smile and a hand shake. Very professional but personal as well. It was an absolute pleasure doing business and talking with hi Peter greeted us with a smile and a hand shake. Very professional but personal as well. It was an absolute pleasure doing business and talking with him. He was very up front with what he could do and a very good listener to understanding what we wanted to accomplish. Thank you Peter and everyone at Subaru! More

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Smooth and Sensational Ken stuck with me through months of deciding to make my purchase and thus I have my third Outback.! He was always available for my questions and kept Ken stuck with me through months of deciding to make my purchase and thus I have my third Outback.! He was always available for my questions and kept me apprized of the inventory and above all he queried me about my needs and desires to help me make the right choice.. The entire team was courteous, knowledgeable, and enthusiastic about Subaru vehicles and the awesome dealership. Let's just hope I can manage to absorb and properly utilize all the new technology. The roses are beautiful Ken. Thank you Sandra More

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Pleasant & efficient vehicle purchase experience. I recently purchased a Subaru Outback at Tucson Subaru and thus I am pleased with the vehicle. The dealership and sales representative were profession I recently purchased a Subaru Outback at Tucson Subaru and thus I am pleased with the vehicle. The dealership and sales representative were professional, pleasant, efficient and accommodating. Given my experience, I would recommend Tucson Subaru. More

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