John Petersavage | Page 28

On-the-ball Service; Don't let your wife see the "loaner" First, you can't even open your door when you drive up, before a service tech is standing there ready to take down your information. If it's a repair First, you can't even open your door when you drive up, before a service tech is standing there ready to take down your information. If it's a repair you want to wait for, they have a cushy lounge with wifi, a bigger flat screen (I watched the Diamondbacks game) than mine, coffee, water and best of all, fresh fruit. Most recently I had the 60k service done on my 2013 Outback and a number of minor repairs that included parts they needed to order. They "loaned" me a brand new, 2016 Impreza, which I only now realize was sales strategic brilliance. The missus is seriously enamored with that sporty little roadster and its made her minivan look woefully inadequate. The service techs kept us updated on progress with the car, thoroughly explained what needed and didn't need to be done and gave us a free car wash when it was all over. Best place and folks in town. Just don't let your wife see the "loaner". More

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Stepped Up to an Unfortunate Situation I probably had one of the more unique circumstances in which you would be working with a Dealership. I'm not going to go into detail as myself and th I probably had one of the more unique circumstances in which you would be working with a Dealership. I'm not going to go into detail as myself and the Dealer were both in a place of misfortune; however, Tucson Subaru took the opportunity to step up and show that they'll take care of you. More

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Excellent experience Steve Norris, Tim Hanson and DJ Tramp worked to give us the lease and trade in deal we were hoping for. The 'tour' of our new car given by Steve was t Steve Norris, Tim Hanson and DJ Tramp worked to give us the lease and trade in deal we were hoping for. The 'tour' of our new car given by Steve was thorough and clear. We would recommend this dealership whole heartedly. And the new Subaru Legacy sedan is terrific. More

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Exceptional experience This entire dealership goes above and beyond excellent service every time I have dealt with them. The entire team goes out of their way to assist you This entire dealership goes above and beyond excellent service every time I have dealt with them. The entire team goes out of their way to assist you every time. More

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Absolutely Amazing If you want a family dealership that truly cares about you, you found it. From the time I walked in to the time I was leaving with my car I was treate If you want a family dealership that truly cares about you, you found it. From the time I walked in to the time I was leaving with my car I was treated with the utmost respect. Thank you Tucson Subaru for my new car and going the extra mile to truly take care of me! More

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Professional, efficient, helpful and courteous. Ken Murch helped my daughter and I purchase a Subaru Forester after looking at severa cars in their used car inventory. We were considering the Rav Ken Murch helped my daughter and I purchase a Subaru Forester after looking at severa cars in their used car inventory. We were considering the Rav 4, the Honda CRV and the Forester. Ken was knowledgable, and really cared about my daughter's needs. He asked all the right questions about her driving habits and helped us find a very low mileage (6k) late model (2015) with a power seat and moonroof which were high on the list for my daughter. Ever person we dealt with from the receptionist who greeted us to the manager and the gentleman who helped us in finance could not have been nicer or more helpful. We will surely be back the next time we need a car. More

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Fast service with no problems. I was in and out with a new car very quickly. The sales manager and sales person that helped me were very personable and they made the experience enjo I was in and out with a new car very quickly. The sales manager and sales person that helped me were very personable and they made the experience enjoyable and I got a great car out of it! More

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The Extra Mile Jennifer gave up her day off to serve me. It took me a couple of years of research and test drives before deciding to buy a Subaru. I met Jennifer Jennifer gave up her day off to serve me. It took me a couple of years of research and test drives before deciding to buy a Subaru. I met Jennifer more than several months ago, and she kept in touch with me to answer any questions I may have had. At the dealership, I had a great time talking with John, Jennifer and Loren, all knowledgeable about Subaru and cars overall. There was no bait and switch. Everything worked out the way I wanted over the phone. The next day, I wanted the car right away and called Jennifer. It was her day off, but she arranged the transport the car from Phoenix, and we met at the dealership in the afternoon. Dealing with the finance person, Louie was the smoothest ever. There was absolutely no pressure at all. It was a very pleasant experience. This whole experience exceeded my expectations. When you go to Tucson Subaru, look for Jennifer. You will not be disappointed. More

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No pressure dealership This is my second lease. Excellent communication and no dealer pressure. Worked fairly with me and didn't condescend to a woman. Excellent and safe This is my second lease. Excellent communication and no dealer pressure. Worked fairly with me and didn't condescend to a woman. Excellent and safe vehicle. More

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Helpful and Upfront Very upfront with everything. I have had issues with other dealers in the past. Explained all of the extras that came with the car. I left feeling Very upfront with everything. I have had issues with other dealers in the past. Explained all of the extras that came with the car. I left feeling happy not regretting my decision. More

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