John Renier | Page 22

This is the 3rd new vehicle I bought from Klaben Ford, each time I felt comfortable and trusting. Each person I dealt with, sales, finance and service were great! each time I felt comfortable and trusting. Each person I dealt with, sales, finance and service were great! More

by LIVETORIDEOHIO Verified Customer Verified Customer

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Had scheduled a service appointment, upon arrival was greeted with friendly associate. Didn't have a long wait at all, very pleased with the staff! greeted with friendly associate. Didn't have a long wait at all, very pleased with the staff! More

by dstoneking Verified Customer Verified Customer

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Called made appointment and got me in at a reasonable amount of time. Upon arrive I was greeted quickly and friendly. The wait time was not long and pricing was more then fair. amount of time. Upon arrive I was greeted quickly and friendly. The wait time was not long and pricing was more then fair. More

by Jhockman Verified Customer Verified Customer

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Always great. Never a problem.short wait. Free coffee. Tv programs. Magazines to read and nice music.nothing else to say about an oil change. Thanks for the car wash. programs. Magazines to read and nice music.nothing else to say about an oil change. Thanks for the car wash. More

by COBRA1006 Verified Customer Verified Customer

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Brought car home after getting an oil changes and fluids topped off and found car was low on coolant was not very happy and this isn’t the first time this happened topped off and found car was low on coolant was not very happy and this isn’t the first time this happened More

by LYODER15 Verified Customer Verified Customer

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I was thrilled with the time and effort that the service team devotes to making the experience great. John makes of point of explaining the process, the estimated amount of time necessary and offer to wash team devotes to making the experience great. John makes of point of explaining the process, the estimated amount of time necessary and offer to wash my truck. Great team. Great service. More

by Schubie73 Verified Customer Verified Customer

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Great People, Great Service Department, Did what they said they would do, called to confirm what diagnosis was, fixed in a timely manner and Easy to Work with! said they would do, called to confirm what diagnosis was, fixed in a timely manner and Easy to Work with! More

by A1HI Verified Customer Verified Customer

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Worst car shopping experience I have ever had. I found the car I was after and told my sales man about my pre-approval from my bank. That was dismissed and the car was financed through their own internal the car I was after and told my sales man about my pre-approval from my bank. That was dismissed and the car was financed through their own internal financing. Was told they were keeping a key incase the had to repo the car. Secondly they wanted five reference to contact for my loan. Completely embarrassing to have to explain to my family that I bought a car. I am absolutely disgusted with how that happened. After talking to a rep from auto loan they told me they did not need a key. That enraged me. I am beyond dissatisfied with klaben ford and how this sale went down. They were only interested in what made them the most money on the sale. The service department is klabens only saving grace. I took my 08 mkz to have the transmission looked at. John handled that, scott handled the new car I just bought. After owning the car 24hours it stopped blowing air. xxxxxxto the service guys who were up front and clear about what was happening. More

by barbutesjs Verified Customer Verified Customer

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I have dealt with several Ford dealerships around the valley. Klaben Ford in my opinion is by far the best, from the sales department to the service department. They are courteous, good listeners wanting valley. Klaben Ford in my opinion is by far the best, from the sales department to the service department. They are courteous, good listeners wanting to please their customers to keep there business! More

by kmac8394 Verified Customer Verified Customer

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They were kind informative and made sure the truck was right with all the problems it had. I will be bringing all my trucks to them. right with all the problems it had. I will be bringing all my trucks to them. More

by JAKE.DURIG Verified Customer Verified Customer

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