John Renier | Page 45

Service This is a great dealership with an awesome bunch of employees: Gary James great salesman to the point. Mike Jr also a great salesman both are alwa This is a great dealership with an awesome bunch of employees: Gary James great salesman to the point. Mike Jr also a great salesman both are always very helpful. We appreciate your honesty it is refreshing. Service writer John always helpful and efficient. Mechanics Eric Shutz and Jake Grimm are both awesome at what they do. The owner Mike Klaben is an upstanding knowledgeable leader. More

by msburlee Verified Customer Verified Customer

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A Greatly Appreciated Dealership!! When you encounter a Dealership like Klaben Ford you will quickly discover that you never want to purchase or lease a vehicle anywhere else -- Ever! When you encounter a Dealership like Klaben Ford you will quickly discover that you never want to purchase or lease a vehicle anywhere else -- Ever! Michael Klaben and his Team of Professionals are extraordinary individuals who allow you to relax and feel comfortable as soon as you walk through the door. This is a family operation - owner and employees -- of a caliber extremely high in Quality and integrity ! Stop in and experience the difference you will find here whether it relates to sales or routine service. It doesn't get any better !! More

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oil change and tire rotation Great waiting area and everyone is always so pleasant. John is always easy to talk to and gets you moving along. Easy to do with no appointment neces Great waiting area and everyone is always so pleasant. John is always easy to talk to and gets you moving along. Easy to do with no appointment necessary. More

by t2golfer Verified Customer Verified Customer

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Routine maintenance 2010 Ford Edge We have always brought our car into Klaben for service and have been pleased with the quality of the work. Service is fast and thorough. John is alway We have always brought our car into Klaben for service and have been pleased with the quality of the work. Service is fast and thorough. John is always friendly and courteous and if a part needs replaced, as the air filter did this trip, he brings it out to show us the problem and explains why it needed replaced. We have a lot of trust in the Service Department at Klaben. More

by Ray L. Verified Customer Verified Customer

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Finding problem Great at diagnosing the problem and fixing. Friendly staff. Our van has been through three dealers with the same diagnosis but they put wrong part on. Great at diagnosing the problem and fixing. Friendly staff. Our van has been through three dealers with the same diagnosis but they put wrong part on. This dealership recommended the right part. More

by SINDEE08 Verified Customer Verified Customer

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Friendly and efficient The whole team at Klaben Ford, with whom I have worked for many years now, are always friendly, efficient, helpful and competent, and my most recent v The whole team at Klaben Ford, with whom I have worked for many years now, are always friendly, efficient, helpful and competent, and my most recent visit was no exception. Thanks, guys. More

by mickey1977wc Verified Customer Verified Customer

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Most satisfied with Klaben Service Department. When arriving at the Klaben Service Department, one is met by John or Karl or another of its curtious and knowledgeable Service Department specialists When arriving at the Klaben Service Department, one is met by John or Karl or another of its curtious and knowledgeable Service Department specialists. I usually have John R. or Karl, if John is not on duty, assisting me with my auto repair concerns. Both of these men are very professional and take the time necessary to understand one’s auto service repair needs. After the initial interview with the customer, if John or Karl and the technition wishes to discover more about one’s auto repair needs an additional discussion is held with the customer...one feels a part of the service process to repair one’s auto properly on the first service repair visit. If waiting for the auto to be repaired at the dealership, the Klaben Dealership has a warm and comfortable waiting room with WiFi and complimentary coffee and water. Reading material and a TV is also available for one when waiting for said auto to be repaired. Lastly, I believe Klaben’s repair costs are very competitive considering the expertise provided to a customer by this Klaben Service Department. Best Regards, Bill C. More

by Bill and Judith Verified Customer Verified Customer

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Oil and rotation Oil change should be no charge due to dealer service contract. No time to correct it that day Needs reviewed in records for next visit Oil change should be no charge due to dealer service contract. No time to correct it that day Needs reviewed in records for next visit More

by ccmundy Verified Customer Verified Customer

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Fast service There for a service oil change. The staff was easy to work with and the service was fast. Place was clean and pleasant. Also found a dirty air filter There for a service oil change. The staff was easy to work with and the service was fast. Place was clean and pleasant. Also found a dirty air filter and replaced. More

by GKHARRER1 Verified Customer Verified Customer

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New MKC 2018 This was the best car buying experience I have had! No pressure, no hassle, straight to the bottom line. Sales and service came together for my buyi This was the best car buying experience I have had! No pressure, no hassle, straight to the bottom line. Sales and service came together for my buying experience . I came in to have service done and left with a new car,! More

by Dawn Dominic Verified Customer Verified Customer

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