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John Ruper
John Ruper at Ken Ganley Ford Parma
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John Ruper

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.8
283 Reviews
4.8

283 Reviews

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283 Reviews of John Ruper

April 21, 2025

Dealership Rating
Employee Rating

Everyone was very knowledgeable, helpful, and kind. This is my 4th Ford Exployer lease and will probably get a 5th. More

by VDEPOULD
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Kenneth Miller

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Apr 21, 2025

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

April 21, 2025

Dealership Rating
Employee Rating

This was an all around good car buying experience. It was unhurried, no rush to make a deal and our salesman was very personable. More

by JEWELGIRL155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Scheatzle

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Apr 21, 2025

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Parma. It's great to hear that we were able to assist you and that you had such a positive experience.

Apr 23, 2025

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2025

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Employee Rating

Everything was a great and smooth process. I have no complaints and look forward working with them in the future More

by JOSHUA.SMITHISLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 20, 2025

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 19, 2025

Dealership Rating
Employee Rating

Thinking about being talked into a warranty , after thinking it was a deal , and finding out terms of intrest rate was manipulated while warranty full amount THOUSANDS OF DOLLARS ! was added to the ter More

by KULWICKI2179
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Austin Simpson

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Apr 21, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 06, 2025

Dealership Rating
Employee Rating

Service center is much better than the sales department, glad they were not rude like the sales department More

by TRICIAMOORE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga, Nick Feruito

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Apr 06, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

April 06, 2025

Dealership Rating
Employee Rating

Pam went way above and beyond to find exactly what we were looking for, then found a better truck at a better price. Everyone there was professional... Super impressed! More

by wellsrob344
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito

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Apr 06, 2025

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

April 03, 2025

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Employee Rating

Very good experience in dealing with the dealership. Would recommend the dealership and those employees that helped us. More

by K9 Chase
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

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Apr 04, 2025

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 02, 2025

Dealership Rating
Employee Rating

John Ruper in sales did an amazing job . i would recommend him to anybody looking to purchase a vehicle. And Tracy in finance got me in and out quickly but went over everything perfectly grea More

by Jack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza

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Apr 02, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 02, 2025

Dealership Rating
Employee Rating

Good experience friendly and personal staff, very knowledgeable and helpful explaining features and benefits of our vehicle More

by Pinhook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito, Kenneth Miller

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Apr 02, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Parma are glad to have you as a customer.

March 25, 2025

Dealership Rating
Employee Rating

John Rupert handled my issue with sinserity and integrity . I was kept up to date and felt confident in the end result. I think your dealership is blessed with these two employees. I wholeheartedly would rec More

by ron.barski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou

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Mar 26, 2025

Ken Ganley Ford Parma responded

Ron, thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad John, George, and our team were able to help, and we hope to see you again!

Mar 28, 2025

Ken Ganley Ford Parma responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Parma! Thanks again for the recommendation, and have an amazing day!

Apr 08, 2025

ron.barski1 responded

Thank you again

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