John Ruper
John Ruper at Ken Ganley Ford Parma

John Ruper

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
351 Reviews
4.7

351 Reviews

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351 Reviews of John Ruper

March 19, 2026

Dealership Rating
Employee Rating

No pressure. Found a vehicle I really liked. Didn't try to upsell me to a model with more options. Gave me a good price. More

by DGEYE
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Mar 19, 2026

Ken Ganley Ford Parma responded

We’re glad you found a Ford Explorer that matched your preferences without any upselling. Thank you for noting our straightforward pricing. Enjoy your new Explorer, and we look forward to assisting you again.

March 14, 2026

Dealership Rating
Employee Rating

The moment we arrived we were greeted by Madalyn and she listed to all of our needs. Madalyn and John both worked together to get us what we were looking for and provided us a few options. More

by Tonifilut
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Mar 14, 2026

Ken Ganley Ford Parma responded

We’re pleased John and our team listened closely to your needs and presented several options to help you lease your Ford Explorer. Enjoy your new Explorer, and let us know if there’s anything else we can do for you.

March 10, 2026

Dealership Rating
Employee Rating

Great to do business with! No sales pressure and good communication. Definitely recommend Austin, very knowledgeable! More

by sbcleaningllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson, Nick Feruito

Mar 10, 2026

Ken Ganley Ford Parma responded

Congratulations on your new Ford Escape and thanks for sharing your experience. We’re happy Austin provided a stress free experience and kept you informed throughout. We appreciate your recommendation and look forward to helping you again.

March 09, 2026

Dealership Rating
Employee Rating

Had a great experience! ! Scott Birch is a great guy to work with as well More

by Chuckdoyle54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito, Bob Scheatzle , Scott Birch

Mar 09, 2026

Ken Ganley Ford Parma responded

We’re thrilled to hear you had such a positive experience and that our team made everything smooth. Thank you for choosing Ford, and we look forward to assisting you again.

March 08, 2026

Dealership Rating
Employee Rating

I had terrible service from both a salesperson and the sales manager. I emailed with my concern only to have the sales manager turn it back on me and dismiss me entirely. When I responded back to ask to s More

by Jen41
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Pam Koglman

Mar 12, 2026

Ken Ganley Ford Parma responded

We're sorry to hear about your experience, Jen, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 12, 2026

Ken Ganley Ford Parma responded

We're sorry to hear about your experience, Jen, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 04, 2026

Dealership Rating
Employee Rating

They listened to my wants and needs and were able to help Friendly, professional and accommodating More

by Suederov
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Mar 04, 2026

Ken Ganley Ford Parma responded

Thank you for trusting our team to understand your priorities and provide helpful, courteous service. We hope you enjoy every mile in your new Bronco Sport. Your feedback means a lot, and we look forward to assisting you again.

February 16, 2026

Dealership Rating
Employee Rating

Great experience I had a great experience with CJ very nice Thank you thank you More

by THEORIGINALDECKDOC
Recommend Dealer
Yes

Other Employees Tagged: John Ruper

Feb 17, 2026

Ken Ganley Ford Parma responded

We’re thrilled you’re enjoying your new Ford Maverick. Thank you for sharing your positive experience and for choosing us.

February 09, 2026

Dealership Rating
Employee Rating

All went well. I did order a bed divider (not sure why the actual divider wasn’t included in the bed divider option), but the divider does not quite fit. I wish th More

by fritzwelker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tracy Sapienza, Kristy Tomcho

Feb 09, 2026

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, Fritz, please do not hesitate to let us know. We are always happy to help!

February 06, 2026

Dealership Rating
Employee Rating

Good service willing to do what it takes to get the deal done. Would purchase from dealer again More

by BERRYRBRIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2026

Ken Ganley Ford Parma responded

Thanks for the five-star review. We’re glad our team could work to get your Ford purchase completed smoothly. We look forward to helping you again.

February 03, 2026

Dealership Rating
Employee Rating

George was an absolute gem to work with, very friendly and more than polite. He went above and way beyond to assist me. More

by Ford12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Ken Ganley Ford Parma responded

Thank you for sharing your positive experience with George. We’re pleased he went above and beyond while servicing your Ford F-150. Feel free to reach out whenever you need assistance.

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