John Scambiatterra | Page 17

My Corolla was recalled and I was slotted in quickly by Leonid. The service was excellent from beginning to end and done within the estimated time from John. Great job, as usual. Leonid. The service was excellent from beginning to end and done within the estimated time from John. Great job, as usual. More

by jmcclory Verified Customer Verified Customer

Report | Print

We have been coming to this location for over 20 years. Always great service and when we buy, we love dealing directly with Alex. John S is the BEST Always great service and when we buy, we love dealing directly with Alex. John S is the BEST More

by lrounce Verified Customer Verified Customer

Report | Print

The service department was outstanding! I had brought my car back to get the remote starter installed. Very easy in quickly and got a ride home.Cashier was impatient and rude to me and my service guy when I car back to get the remote starter installed. Very easy in quickly and got a ride home.Cashier was impatient and rude to me and my service guy when I went to pick my car up! .I had a great transport driver,Hector.He was super accommodating, very friendly and polite. More

by Kathy Verified Customer Verified Customer

Report | Print

very quick and complete service. This was our last scheduled maintenance on our leased 2018 RAV4 When I arrived for my 1:50 appointment I was told it would take 1 and 1/2 hours but my car was finished scheduled maintenance on our leased 2018 RAV4 When I arrived for my 1:50 appointment I was told it would take 1 and 1/2 hours but my car was finished in 35 minutes. Great job! More

by RAM5042 Verified Customer Verified Customer

Report | Print

I am glad that the service department contacted me to schedule maintenance because I don't remember those things on my own. The service was completed in about one hour and I was on my way. I am pleased t schedule maintenance because I don't remember those things on my own. The service was completed in about one hour and I was on my way. I am pleased that every employee that I saw wore a face mask, honoring the mandate to prevent as best possible the spread of the COVID-19 virus. More

by SUE.ROSS Verified Customer Verified Customer

Report | Print

Service was prompt and informative. My only question is that sometimes the services recommended by the service manager do not jive with the recommendations found I. The service manual. that sometimes the services recommended by the service manager do not jive with the recommendations found I. The service manual. More

by TIMJEMMERSON Verified Customer Verified Customer

Report | Print

Everyone at this dealership is intent on making customers happy from fair market pricing to honoring warranties to being pleasant to deal with. Word word happy from fair market pricing to honoring warranties to being pleasant to deal with. Word word More

by NATEUM Verified Customer Verified Customer

Report | Print

It was great service very honest opinion, very professional I recommend to service here service advisers are very nice Mario, Allen, John, Leon and others they are 5 stars professional I recommend to service here service advisers are very nice Mario, Allen, John, Leon and others they are 5 stars More

by SIMONKYUNGLEE Verified Customer Verified Customer

Report | Print

John is an excellent assets to oak brook Toyota. We stopped by the dealership without an appointment for oil change and he helped us get it done. stopped by the dealership without an appointment for oil change and he helped us get it done. More

by sg581 Verified Customer Verified Customer

Report | Print

I had an appointment at 11:00 for an oil change and tire rotation which could take up to 2 hours. After an hour and a half, they said that a wheel alignment was needed. That took at least another hour. W rotation which could take up to 2 hours. After an hour and a half, they said that a wheel alignment was needed. That took at least another hour. When they finally finished, the car was marred with white paint, scratches and noticeable black marks. They were not there when I brought the car in. When I brought this to their attention, they made excuses and only reluctantly cleaned off the marks. I left dissatisfied! More

by annbloese Verified Customer Verified Customer

Report | Print