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John Twiford
John Twiford at SIERRA CHEVROLET OF MONROVIA

John Twiford | Page 3

Service Drive Manager

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

4.9
73 Reviews
4.9

73 Reviews

Write a Review

73 Reviews of John Twiford

January 04, 2024

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Employee Rating

Oh the team at Sierra Chevy always takes suuuuuuch great care of us. They’re the best! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Samantha Peinado, Mayra Neria, Tanya Ruiz, Joe Jimenez, Will Cruz, Edwin Cardiel, Marvin Orellana

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Jan 05, 2024

SIERRA CHEVROLET OF MONROVIA responded

We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team consistently takes excellent care of you and provides you with thorough and efficient service. We appreciate your continued business with us here at SIERRA CHEVROLET OF MONROVIA. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 12, 2023

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Employee Rating

Joe and John and Jake and the gang always do such great work! Truly appreciate the customer service. More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Nov 14, 2023

SIERRA CHEVROLET OF MONROVIA responded

ChevGuy, thanks for taking a moment to share positive and encouraging feedback about Joe, John, and Jake! Your loyalty to Sierra Chevrolet is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

November 10, 2023

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Always a great experience with this dealership. The only place I will take my Chevy. Thank you!! More

by GHATZENBELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, Marvin Orellana , Jake North

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Nov 10, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks for the love! We're thrilled you always enjoy working with our team at Sierra Chevrolet for your automotive needs. We hope to be of service to you for many more years to come!

October 26, 2023

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They handle my maintenance while I wait. This is what I need, because I need my truck every day. Thank you! More

by DFARGUSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, Marvin Orellana

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Oct 26, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the efficient work delivered by our service department. We hope you'll continue to make Sierra Chevrolet your first choice for service!

October 25, 2023

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John goes above and beyond in providing spectacular customer experience. Will definitely be back! Thanks More

by nikki.thai
Service Price Transparency
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Recommend Dealer
Yes
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Oct 26, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks so much, Nikki! We're delighted the value of John's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

October 12, 2023

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I had an outstanding experience buying my new truck from this dealership! The staff was incredibly knowledgeable and friendly, guiding me through every step of the process. The selection of trucks was impre More

by Kyle Wilder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Andrew Lisk

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Oct 12, 2023

SIERRA CHEVROLET OF MONROVIA responded

Congratulations on your new truck, Kyle! We're thrilled you enjoyed a pleasant and supportive buying experience with Andrew and Mike, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Sierra Chevrolet!

October 08, 2023

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Employee Rating

Marvin in the service department was outstanding with the help I needed thank you Marvin More

by basur7@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Oct 09, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for telling us why you like working with Marvin! Your satisfaction means the world to us, and we're pleased he has become a reliable resource for your service needs. We look forward to ensuring the same circumstances at your next appointment!

October 06, 2023

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Employee Rating

John is a really good guy! Looking forward to visiting him again. He’s really cool to talk to. Everyone there is cool. Jeremy Tanya Joe really cool staff there. More

by VICTORGONZALEZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez , Jeremy

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Oct 09, 2023

SIERRA CHEVROLET OF MONROVIA responded

Victor, thanks for taking a moment to share positive and encouraging feedback with us about John, Jeremy, Tanya, and Joe! Your loyalty to Sierra Chevrolet is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

October 05, 2023

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Employee Rating

The service was great and the service writer. John. He has a great sense of humor More

by LOVEAIRFORCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thank you for recognizing John's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time John and the Sierra Chevrolet team may serve you. Safe travels until then!

October 02, 2023

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Employee Rating

it was a recall to install monitoring software for the battery in my 2020 Bolt. More

by NUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez

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Oct 02, 2023

SIERRA CHEVROLET OF MONROVIA responded

Thanks so much for your 5-star review! We're glad your recall visit went as planned. Please do not hesitate to reach out when our team may assist you again. It is always our pleasure!

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