Jonathan Dillon | Page 3

Fabulous service. Found a nice used car while it snowed in April. Took the car on a vacation a few days later. Had a minor problem and the service department quickly fi Found a nice used car while it snowed in April. Took the car on a vacation a few days later. Had a minor problem and the service department quickly fixed it. Highly satisfied. More

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Servicing I purchased my 2013 Subaru Legacy new from this dealership and have also been having it serviced here since day one. Always a pleasure when Jonathan I purchased my 2013 Subaru Legacy new from this dealership and have also been having it serviced here since day one. Always a pleasure when Jonathan Dillion is there when I bring it it. He has always gone above and beyond with all my service needs no matter what they may be at the time. Thanks again Jonathan for another great service experience !! More

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Used Car Shopping Experience We recently purchased a Used Subaru from Quality Subaru. We would, without hesitation, recommend this dealership. We had a wonderful experience and it We recently purchased a Used Subaru from Quality Subaru. We would, without hesitation, recommend this dealership. We had a wonderful experience and it was attributed to our Salesman, Michael Schweikert. His warm and friendly manner and genuine personality were simply amazing. He made the whole experience a complete pleasure. We look forward to our future relations with Quality Subaru. Thank you so much Michael! You are outstanding! More

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Left me waiting hours! I have a new 2018 forester and went in for a simple 6000 mike oil change. I made an appointment for 12 and was told I would just wait 45 min. After tw I have a new 2018 forester and went in for a simple 6000 mike oil change. I made an appointment for 12 and was told I would just wait 45 min. After two hours I started asking questions. The first time I asked it seemed like they had forgot about me. The girl went to the service center and said oh just another 10 min. After 20 min I asked again and again was given the answer just another 10 min. I waited another 30 min and the girl said they had give my car to a new machanic. It seems they offered my car to a new guy to have fun with. A simple oil change took hours with no apology. When the car finally arrived the gas had gone from half full to almost empty. I will never go back. I do not trust them at all. More

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Quite Satisfied with Services Quality resolved an issue than another dealership was unable to. Been back a couple times and service was completed as requested , performed satisf Quality resolved an issue than another dealership was unable to. Been back a couple times and service was completed as requested , performed satisfactory each time. More

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Disappointed Made an appointment for 12k mile service. Was told it would take about an hour to service my Outback. Dropped the car off as scheduled and went to gra Made an appointment for 12k mile service. Was told it would take about an hour to service my Outback. Dropped the car off as scheduled and went to grab breakfast. Came back about an hour later and they had not started the job. Ten minutes later I decided to just leave and get the car serviced elsewhere. Great dealership but this was poor service. My local oil change/ car wash facility did a check up, oil change and wash for less than the dealer. Town Fair TIre will rotate tires for free. Why go to the dealer for no service? More

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Flat Tire This young man helped me when I was desperate with. Flat tire. He was informative, kind and patient. I left there feeling like I would always come bac This young man helped me when I was desperate with. Flat tire. He was informative, kind and patient. I left there feeling like I would always come back to him for service! Thank you More

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Terrible experience with the service department I made an appointment with the service department to drop my vehicle off for warranty work they were supposed to have a car for me so I can leave my c I made an appointment with the service department to drop my vehicle off for warranty work they were supposed to have a car for me so I can leave my car overnight they did not I left work work early to do this I informed him of that and call the head to make sure the car would be there they said there was nothing to do they could do to come back tomorrow maybe they can get me a car then very lackluster poor service definitely wish I didn't buy my car from them More

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Fixed my car Recently came to Quality Subaru for a second opinion after my usual dealer didn't properly repair my vehicle during a warranty service I was hearing a Recently came to Quality Subaru for a second opinion after my usual dealer didn't properly repair my vehicle during a warranty service I was hearing a weird noise (that I knew wasn't normal) after having my clutch/brake assembly and other parts replaced under TSB at another dealer. Quality's technician was amazing and within one block diagnosed what was wrong with my vehicle after I was told it was "normal" by the dealer that preformed the work. I am horrible with names but the technician Matt(?) was absolutely wonderful and friendly so was the service advisor John(?) They took my complaint seriously and saw my car and did the repair in timely manner fitting me into their already busy day. More

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Truly Caring Quality Subaru has been wonderful throughout the entire process from purchase to service. They truly care and are there when you need them! Plus, they Quality Subaru has been wonderful throughout the entire process from purchase to service. They truly care and are there when you need them! Plus, they do not harass you after you have come in just to get information, which really sold me! More

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