Jonathan Smith | Page 3

I would give this dealer 0 star if I could. I recently purchased 2019 Acura MDX from SW KIA. I live in other state Therefore I need a paper title to be able to register license plate. Jonathan I recently purchased 2019 Acura MDX from SW KIA. I live in other state Therefore I need a paper title to be able to register license plate. Jonathan Smith said they sent electronic to DMV. I went to my local DMV and DMV officer said they need paper title from dealer. I called dealer close to 100 times, but I can’t get to the right person. Most of the time they hang up my call, and sometime They transfer to sale department, but nobody can’t give me answer how they release and where is my title? Both saleman and Jonathan Smith can’t explain how title is released. I could fire Those people since they don’t know how process the tittle is released I still wait for their call to speak to the right person, just simple question is where is my title and how they process to release it? I will recommend to all buyers if you’re looking to buy a car, avoid this SUCH DEALER. They have issue to release titles, and they can’t explain why? Next step I will report to City and State if I don’t hear from dealer next few days. I’m very patient, but I have to say Jonathan Smith is stupid officer I ever business that’s my mistake. More

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Service was excellent communication was good they explained everything to me and really made the process easy with purchasing my first car explained everything to me and really made the process easy with purchasing my first car More

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Great experience. Everyone was very friendly. Salvador Mercado took care of me, answered all my questions, was helpful without being pushy. Everyone was very friendly. Salvador Mercado took care of me, answered all my questions, was helpful without being pushy. More

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Tanner Jones was my salesperson. He got me in what I wanted. I did app. Online. Everything was smooth and stress free!! He got me in what I wanted. I did app. Online. Everything was smooth and stress free!! More

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Every visit I always receive outstanding stellar customer service . Every experience is always a positive one , thank you all at Southwest Kia Dallas for your help . service . Every experience is always a positive one , thank you all at Southwest Kia Dallas for your help . More

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Extremely friendly and courteous team. Sales rep Salvador was great and kept us in the loop with updates on our vehicle’s build progress and delivery. Sales rep Salvador was great and kept us in the loop with updates on our vehicle’s build progress and delivery. More

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Everyone that helped me with my car purchase was helpful and make the process seamless. and make the process seamless. More

by SATORI67 Verified Customer Verified Customer

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Very professional and extremely helpful, knowledgeable, the same person and the financial manager was very helpful to get my deal closed the same person and the financial manager was very helpful to get my deal closed More

by FELICIAMORGAN70 Verified Customer Verified Customer

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They really went above and beyond for me today and I cannot express how much I appreciate everyone to helped me with this next milestone in my young life! cannot express how much I appreciate everyone to helped me with this next milestone in my young life! More

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Christian at the dealership was amazing! Extremely friendly and helpful. Very knowledgeable in the vehicle I purchased. friendly and helpful. Very knowledgeable in the vehicle I purchased. More

by adbrown02 Verified Customer Verified Customer

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