Jordan Ferber | Page 2

Staff is awesome service is always awsome love it there . Come Miami dade to there . Come Miami dade to there More

by NSXRC.SCCG Verified Customer Verified Customer

Helpful 0

Report | Print

My service advisor Emilio made sure that this process went smoothly. He was very detailed and efficient. went smoothly. He was very detailed and efficient. More

by AMoore Verified Customer Verified Customer

Helpful 0

Report | Print

I always have a pleasant experience at Acura of Pembroke Pines. Jordan Ferber who has been my service advisor for 15 years was not available but he asked Emilio Gonzalez to help me and Emilio is also very k Pines. Jordan Ferber who has been my service advisor for 15 years was not available but he asked Emilio Gonzalez to help me and Emilio is also very knowledgeable and professional. More

by LILIANF35 Verified Customer Verified Customer

Helpful 0

Report | Print

Thanks Jordan for smoothing out the issues that came up dealing with our insurance company, and for delivering the car to us in beautiful condition. dealing with our insurance company, and for delivering the car to us in beautiful condition. More

by mjhwpb Verified Customer Verified Customer

Helpful 0

Report | Print

My car took a while to fix because it had several issues but they were great at communicating each step and letting me know how long it would take. It was a very positive experience and I would definitely g but they were great at communicating each step and letting me know how long it would take. It was a very positive experience and I would definitely go back to them. Great job!! More

by SHALL21 Verified Customer Verified Customer

Helpful 0

Report | Print

The best service center ever! They always address all of my needs without issue and always explain costs if extra. They do an excellent job with repairs as well. They always address all of my needs without issue and always explain costs if extra. They do an excellent job with repairs as well. More

by BARBARA34581 Verified Customer Verified Customer

Helpful 0

Report | Print

I live in Coral Gables and drive to Acura of Pembroke Pines to have my 2 Acuras serviced because you perform great work at very fair prices. Pines to have my 2 Acuras serviced because you perform great work at very fair prices. More

by mac8 Verified Customer Verified Customer

Helpful 0

Report | Print

I purchased my acura ILX in October and was contacted to set up certification process in which I would bring in my vehicle for inspection and receive a loaner. This took a few weeks to get in for loaner but set up certification process in which I would bring in my vehicle for inspection and receive a loaner. This took a few weeks to get in for loaner but I dropped off my vehicle only to pick it up with windshield scratches all over the middle of the window. The staff ran around aimlessly unsure of what to do only to tell me their manager would contact me. I was not contacted by their manager but I had to contact them 2 days later to be told they were looking into it. Without a question, they told me to come in so they can replace windshield. Great.. but 0 acknowledgement or apology that this has occurred or how it happened, no offer of extra services for this inconvenience.. just told to make sure I fill up that loaner when I return.. why? I had to go back and forth 6x due to their mistake. When I initially picked up my car, I was not told of the repairs or explained of what was causing the issue I reported upon drop off and had to ask after the fact. It was significantly inconvenient and out of my way to drive back and forth to the dealership as a result of their mistake and I was not offered any additional apology or services with this great inconvenience. I bought a car from a dealership hoping to have trust in them and that they sure did lose. More

by lisa.micheletti Verified Customer Verified Customer

Helpful 0

Report | Print

The service department at Acura of Pines has always treated me well and has always provided me with an excellent experience. Thank you for always making me feel like family. treated me well and has always provided me with an excellent experience. Thank you for always making me feel like family. More

by INFO@MMTECHIT.COM Verified Customer Verified Customer

Helpful 0

Report | Print

They are always so helpful and really go above and beyond to assist customers. Awesome! to assist customers. Awesome! More

by IAMNATASHAHENDERSON Verified Customer Verified Customer

Helpful 0

Report | Print