Jordan Santos | Page 19

Great experience. Professional, friendly. Very happy with price for a 2023 RAV4. Left with a smile on our faces. Professional, friendly. Very happy with price for a 2023 RAV4. Left with a smile on our faces. More

by Spurs Verified Customer Verified Customer

Print

Jordan was great but then the next day he had Kia Spence take care of my car and nothing was done she was rude and while I was trying to get information to her she was arguing on the phone with her boyfrien take care of my car and nothing was done she was rude and while I was trying to get information to her she was arguing on the phone with her boyfriend and told me I was being rude and nothing was done to my car until I complaint and then the next time they took care of everything cause Jordan came back More

by DERREKNICE Verified Customer Verified Customer

Print

Great Service. Very Flexible with our credit situation. Helpful. Finance Dept was easy and smooth Very Flexible with our credit situation. Helpful. Finance Dept was easy and smooth More

by kristy626 Verified Customer Verified Customer

Print

Jordan provided great customer service. He was friendly and my appointment started on time. Car was ready by quoted time. He was friendly and my appointment started on time. Car was ready by quoted time. More

by SV Verified Customer Verified Customer

Print

They switched VIN numbers on us. They then offered us another car that was to come in soon. When we went for that car it did not have the promised Findlay package. Then, they tried t They then offered us another car that was to come in soon. When we went for that car it did not have the promised Findlay package. Then, they tried to get us to sign that nothing further was being promised. They should be prosecuted for fraud and sued but it is not worth my trouble. Joe Fortunato should be fired. Gaspar was good and Jordan in service was fantastic. More

Print

On time now. Good customer service responsive to customer request and courteous good job thanks Good customer service responsive to customer request and courteous good job thanks More

Print

Kevin great he helps me for my 2 tires to replace thanks and god bless to all worker at Toyota Findlay east gate and god bless to all worker at Toyota Findlay east gate More

Print

The important point here isn't that they got it right but the fact they owned up and made it right. I purchased a Rav 4 last week and the dealer prep guys didn't do the window tinting. Not only was it taken the fact they owned up and made it right. I purchased a Rav 4 last week and the dealer prep guys didn't do the window tinting. Not only was it taken care of everyone was attentive and proactive Very impressive More

Print

My service advisor Shaun was awesome! Very professional and kept me notified. Findlay Toyota is my go to dealership Very professional and kept me notified. Findlay Toyota is my go to dealership More

Print

Everything about the service department is great, except I always worry about the cost. Service is exspensive. My service rep Matt went over the best choices that should be done sooner than later. And I always worry about the cost. Service is exspensive. My service rep Matt went over the best choices that should be done sooner than later. And I like the booklet they give you listing the items done, with observations, and comments from the machanics More

Print