"Problem resolution "
I had an issue with a service I received and I contacted the dealership multiple times and never received a follow up phone call. I purchased my car at this dealership and have had both of my vehicles serviced here multiple times. Very disappointied.
"Everyone treats me like family. It's always a pleasure."
I have purchased many cars with Wil Wells and he's been my salesman for over 20 years. Heritage Mazda is the best. Everyone at this location are like family.
"Simply the best!"
- Patty P
Everyone at this dealership is top of the line especially Wil Wells. It feels more like you are visiting friends instead of a business. Everyone is willing to work with you to get you what you want but you'll never feel pressured. I absolutely would recommend this dealership to everyone.
"Great service and trade-in value"
- C. M.
My salesman, Paul Gallo, was phenomenal; as was the finance manager, Ryan Lueckert. They called me back promptly and worked hard to get me a great deal. I was also helped by another salesaman at one point, Stephen Ward, and Jordan in the service department. Everyone welcomed me to the “family” and was friendly and helpful!
By far this is the best service department I have ever used. I would recommend this dealership to anyone looking for a new Mazda.
Truly a class act!!!!
"Love my new Heritage Bel Air Mazda 6 Reserve"
After getting some unfortunate news on my previous car last Friday, the sales team at Heritage Bel Air Mazda couldn’t have been nicer. They walked me through all of my options, even giving me information and guidance on what I should look into before deciding whether to keep my old car, or look into buying a new one. They never pushed, or tried to make the hard sell, letting me come back to the dealership 3 times in 6 days to test drive as many vehicles as I wanted, and weighing all of my options before finally deciding that my best option was to purchase a new vehicle. They even made that part quick and painless as well. Not like the 4 hour ordeal I went through on my last car purchase at another dealership.
"Amazing quick service!"
The service was amazing and quick! They worked with me and my schedule. I am very impressed with the service I received at Mazda and I didn’t even buy the car from them.
Other Employees Tagged:
"Check Engine Light/Headlight Bulb"
I took my car in to the shop to get serviced for a check engine light and headlight bulb replacement. Jordan was the representative that helped me through the process and was awesome! This was my first time at the shop and it was a great experience. Thank you!
i went to the service department to get a new key made for my Mazda. The team here was super helpful. My representative was Jordan and he was amazing. Very patient and helpful. Answered all my questions. He will be the only person I call from now on when I have a problem with my car.
Brought my car in for what I thought might be a major repair. Jordan instantly calmed me and we took the proper steps to see what was wrong. $95 later, my car is just fine. He has always been great with me (and my mom!). Really good at what he does.