Jose Cepeda
Jose Cepeda at Universal Hyundai

Jose Cepeda | Page 10

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.4
271 Reviews
4.4

271 Reviews

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271 Reviews of Jose Cepeda

June 04, 2022

Dealership Rating
Employee Rating

Mr Gillette was very nice, he got the car I was looking for, the staff was also very helpful. More

by TYMARJAYJUS4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Errol Gillette

Jun 06, 2022

Universal Hyundai responded

It's fantastic to hear that Errol and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 01, 2022

Dealership Rating
Employee Rating

I had a Santa Fe for 18 yrs, bought at this location and always received excellent service. On May 7th I bought a 2018 Chevrolet Stark LT; after been in your location from 3pm to almost 8 pm I left with More

by GI44GI33
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Simo Bassi, Giovanne Sanchez , Andrew Terry, Waited to talk to a Service person or Management. After tired of waiting left the location.

Jun 05, 2022

Universal Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss things? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Jun 05, 2022

GI44GI33 responded

Thanks for your response and the interest of discussing the situation personally with me. I will be out of town for a few weeks. I will contact you when I get back.

May 22, 2022

Dealership Rating
Employee Rating

Everything was very impressive how they treated me I was very welcoming the process was very fast More

by NICOMICO2123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Alexis Ramos, Miguel Resto, Justin Salazar, Austin Nero , Rhoda Allen, Kesia Rivera, Steven Rivera, Jason Sanchez

May 23, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 28, 2022

Dealership Rating
Employee Rating

Tremendo trabajo y estoy muy satisfecho y lo recomiendo a mi familia muchas gracias por todo estoy contento More

by LUISDIAZMUNIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Alfonso Scurry, Simo Bassi, Andres Garces, Carlos Mejia, Giovanni Perez , Rhoda Allen, Gilbert Gregory, Robert Redford, Brian Cortez

Apr 29, 2022

Universal Hyundai responded

Thank you, Luis! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 23, 2022

Dealership Rating
Employee Rating

The deal ship had cars and went out of the way to get them fo us I forgot something but they got it back to me More

by Cliver0632
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Terry

Apr 25, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

April 17, 2022

Dealership Rating
Employee Rating

Actually helpful in helping me find the best car for my needs. Very friendly & efficient. Sales person, Alexandra, could not have been more helpful or knowledgeable. Fantastic!💕 More

by VKNAPIL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez, Simo Bassi , Rhoda Allen

Apr 18, 2022

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 30, 2022

Dealership Rating
Employee Rating

Everything went well in the dealership! I went in I saw what I wanted! It was truly the best experience In buying a new car. Gillette my sales manager went above and beyond! More

by Sonja Lever
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Errol Gillette

Mar 31, 2022

Universal Hyundai responded

Thank you for sharing your experience with us, Sonja! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

March 19, 2022

Dealership Rating
Employee Rating

Anthony went above and beyond customer care unto me. .listened to my needs . Hes a friend now More

by PETSTYLINGBYGERIANNE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony

Mar 20, 2022

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Anthony to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 20, 2022

Dealership Rating
Employee Rating

They were friendly professional and stayed with in my terms. The process was easy, fast More

by CURTISCANDYCE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Monsalve

Feb 20, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

February 18, 2022

Dealership Rating
Employee Rating

Great service. Buying my car was made super easy and quick. My seller Cesar got me a great deal for the car I wanted with the features I wanted. More

by MARIANAKALEGRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Johnathan Weidner

Feb 20, 2022

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Cesar, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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