Jose Cepeda
Jose Cepeda at Universal Hyundai

Jose Cepeda | Page 9

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.4
271 Reviews
4.4

271 Reviews

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271 Reviews of Jose Cepeda

October 07, 2022

Dealership Rating
Employee Rating

It’s a good place to go buy a car. Everyone is always there for the customers. More

by MARIEJOUTHE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus , Edgard Morales

Oct 08, 2022

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

September 25, 2022

Dealership Rating
Employee Rating

Bad experience from the sales person manager finance never had such a bad experience buying a car More

by LENAFILALI
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Cortes

Sep 26, 2022

Universal Hyundai responded

Lena, Thank you for bringing this to our attention, we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 31, 2022

Dealership Rating
Employee Rating

Raúl was very helpful and had all the knowledge of the feature of vehicle he guide us thru everything More

by ALBERT PIETRI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez

Aug 01, 2022

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 20, 2022

Dealership Rating
Employee Rating

Well they fix the recall i guess but it still show of in my car are app of myhyundai so I don't know what going on. More

by CARLOSMIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Andres Garces , Gilbert Gregory, Anthony sales person 5 stars

Jul 20, 2022

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Anthony and our team here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 15, 2022

Dealership Rating
Employee Rating

Desde que llegué a este país en este concesionario me han tratado como familia muchas gracias a todo el equipo de venta y a Carlos Roman More

by JONATHANAGB28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2022

Universal Hyundai responded

Jonathan, Thank you so much for your wonderful review! We are thrilled that Carlos had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 07, 2022

Dealership Rating
Employee Rating

For FaceTime Customer he better deal discounts other than that it’s great good greetings thank you very good More

by JULIOROMAN0704
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 07, 2022

Universal Hyundai responded

Julio, Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that Michael, Jose, and Johnathan were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 02, 2022

Dealership Rating
Employee Rating

First dealership that treated me with respect. I felt no pressure but yet they made it known that they appreciate my business and want to earn it with honesty and best scenario for both parties. C More

by LAYUG.RONALD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Johnson

Jul 05, 2022

Universal Hyundai responded

Ronald, Thanks for sharing your thoughts about your experience with Universal Hyundai. Christopher, Jose, and our team appreciate your business and hope to see you again soon! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 26, 2022

Dealership Rating
Employee Rating

Good Experience with friendly staff helping every step of the way in the car buying process More

by BACHORIKT123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Weidner , Abdulah Kotoric

Jun 27, 2022

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 17, 2022

Dealership Rating
Employee Rating

I had extraordinary service from Justin! Not only was he knowledgeable, but he was also patient and understanding of my unique situation. Thanks to his kindness and consideration I was able More

by hleamiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Justin Salazar

Jun 20, 2022

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

June 14, 2022

Dealership Rating
Employee Rating

Christopher Johnson was very professional, knowledgeable and extremely friendly. He called us after the sale several times to see how we are doing and if we had any questions. I would recommend Christophe More

by MARAGRET
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Johnson

Jun 14, 2022

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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