Jose Rocha Jr | Page 6

They lost track of my repair part on back order but got back on track and made good on everything as originally stated. They worked as a team to give me a loaner car while my car was in repairs and went ou back on track and made good on everything as originally stated. They worked as a team to give me a loaner car while my car was in repairs and went out of their way to replace my missing key fob ring! I walked out very impressed with such great customer service they provided! These guys rock! Thanks Jose, Carlos & Olivia! More

by BTONGSF Verified Customer Verified Customer

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Was great experience. Amazing as always no complaints fast and friendly, clear and professional than you Amazing as always no complaints fast and friendly, clear and professional than you More

by JUANCCRUZ12 Verified Customer Verified Customer

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Professional as always, fast and efficient no lies and also really friendly staff. Very good also really friendly staff. Very good More

by JUANCCRUZ12 Verified Customer Verified Customer

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I got my first new car here, I'm not dissapointed! Awsome job eveyone! I'll be back! Awsome job eveyone! I'll be back! More

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Whether it’s for scheduled maintenance or a surprise visit, I’ve never been disappointed by Manly. I’ve never had any surprises, they keep me updated from start to finish. visit, I’ve never been disappointed by Manly. I’ve never had any surprises, they keep me updated from start to finish. More

by Tamara Verified Customer Verified Customer

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The Manly Service department as a whole has failed me as a loyal customer, from the Customer Service representative, to the techs, and management. I brought in a 2024 Pilot with a defective steering box fo a loyal customer, from the Customer Service representative, to the techs, and management. I brought in a 2024 Pilot with a defective steering box for warranty, after only 3 months of driving it. My only requests were, please communicate and be transparent about the process. No communications what so ever unless I initiated. On the 4th day, I find out that techs had damaged my vehicle. Not just a ding or scratch but, smashed hood, smashed windshield, damaged front grill and side fender. OK, I understand stuff happens but let's just take care of it asap, I thought. Long story short, its still at the body shop and still waiting on parts, going on two months. All I keep hearing is, just one more part and it'll be "just like new." Where is the transparency? It was new when I brought it in. If there was a negative star, I would have score that. The only reason why I gave a one star, is because of Jose Rocha. Even though he wasn't my service rep, he took it upon himself to call me and communicate with me. I will be giving him a 5 star but the service department deserves and "F"! If you don't believe me, I have pictures. There is more, but for my mental health. I will stop here. More

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The people at Honda are always very friendly a d helpful. Never have to wait very long to get my car serviced. Never have to wait very long to get my car serviced. More

by ANGEL2LIBRA Verified Customer Verified Customer

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The service department is stellar. They always do great work, give me options at affordable prices. They always do great work, give me options at affordable prices. More

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I bought my pilot 18 year ago. And they have worked on it ever since then. The staff have always been courteous. I know things are changing in the auto industry and they are gett And they have worked on it ever since then. The staff have always been courteous. I know things are changing in the auto industry and they are getting younger people in to do the work, but they don’t have the experience that I am used to. But thanks to Dave Ashley I have a piece of mine. More

by Sugarlips Verified Customer Verified Customer

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I would highly recommend Manly Honda for all of your car needs. Everyone is friendly, informed and answers all questions. Manly Honda goes above and beyond to please the customer. I am seventy years old and needs. Everyone is friendly, informed and answers all questions. Manly Honda goes above and beyond to please the customer. I am seventy years old and this is the best Honda dealership. More

by afolabikathleen Verified Customer Verified Customer

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