Joseph Britton
Joseph Britton at Gosch Ford Temecula

Joseph Britton

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

Contact Me
4.7
657 Reviews
4.7

657 Reviews

Write a Review

657 Reviews of Joseph Britton

July 07, 2025

Dealership Rating
Employee Rating

Joseph is my usual service advisor, but he is on vacation this week. Ken was outstanding. Truck was in and out in 4 hrs More

by Garret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

Jul 07, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

July 07, 2025

Dealership Rating
Employee Rating

Joseph did a great job of keeping me informed on the progress of my repair and got me a loaner car when my repairs took long than expected. Very pleased with the service. Everyone was professional and More

by mariastew
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2025

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

June 26, 2025

Dealership Rating
Employee Rating

TPMS errored out while visiting. The shop got me in next day, didn’t take long to diagnose & repair. Very happy with service. More

by jmbelyeu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

June 25, 2025

Dealership Rating
Employee Rating

Joseph is great, as is the whole service (and parts) department at Gosch Ford Temecula. More

by Pauljohnsonrogers
Recommend Dealer
Yes
Jun 25, 2025

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

June 25, 2025

Dealership Rating
Employee Rating

In order to schedule my appointment, I was directed to leave a message on a service representative's voicemail. I had ended up leaving two different voicemails after not being called back, and I had to ca More

by adam.penn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Gosch Ford Temecula responded

Thank you for your review, Adam. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Rachelle Long, Parts and Service Director

June 25, 2025

Dealership Rating
Employee Rating

I receive the best service at Gosch Ford Temecula! The staff is very friendly, accommodating, and skilled at what they do. They have always taken really great care of me during appointments and my veh More

by La.norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

June 25, 2025

Dealership Rating
Employee Rating

I want to give a big shout-out to the team at the Ford Dealership, especially Service Adviser Joseph and Cashier Kristy Macdonnell for their exceptional service! Joseph was a true professional from the More

by SteveS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

June 24, 2025

Dealership Rating
Employee Rating

Easy experience start to finish. In and out in under 10 minutes at drop off and my car was ready in under an hour. Plus they arranged an Uber for me! More

by Kgnsmith10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

June 21, 2025

Dealership Rating
Employee Rating

Joseph and the crew did another great job correcting an issue with the front driver side suspension. Yah!!! No more rattles going over small road imperfections. Now it's a good solid feeling. I will conti More

by oilking2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 21, 2025

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

June 20, 2025

Dealership Rating
Employee Rating

Was an overall ok experience. I had an appointment at 8:45am and dropped off the car to be looked at 2:45 I received a text stating they were needed for to the next day for the di More

by mike Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 24, 2025

Gosch Ford Temecula responded

Thank you for this feedback, Mike. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Rachelle Long Service Manager 951-699-1302

1
...

Dealership Inventory (212 Vehicles)

new 2025 Ford Mustang car, priced at $44,285
2025 Ford Mustang
new
White exterior
Automatic
Rear-wheel Drive
new 2025 Ford F-150 car, priced at $124,790
2025 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $150,245
2025 Ford F-150
new
White exterior
Automatic
Four-wheel Drive
new 2025 Ford Mustang Mach-E car, priced at $47,561
2025 Ford Mustang Mach-E
new
Star White Metallic Tri-Coat exterior
Automatic
Rear-wheel Drive
new 2024 Ford Mustang car, priced at $65,834
2024 Ford Mustang
new
Shadow Black exterior
Automatic
Rear-wheel Drive
new 2025 Ford Mustang Mach-E car, priced at $39,496
2025 Ford Mustang Mach-E
new
Star White Metallic Tri-Coat exterior
Automatic
Rear-wheel Drive