Joseph Britton

I have known Ken Olsen for 26 year as a service advisor, He is very knowledgeable and is a man of honor. He is the why I continue to be a Gosch Ford customer. With the overall hospitality and family enviro He is very knowledgeable and is a man of honor. He is the why I continue to be a Gosch Ford customer. With the overall hospitality and family environment of Gosch Ford. Ken is always in a good mood and willingness to provide guidance and service with a smile. I will continue to be a Gosch ford customer. Thank you Ken and Gosch Ford. God bless Gosch Ford. More

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Excellent service it was and fast the delivery team was very nice , professional. I Truly appreciated it very nice , professional. I Truly appreciated it More

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I had a great experience with gosh Ford Temecula! ! They were awesome to work with! ! They were awesome to work with! More

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The only issue I had was it took Ford corporate two months to OK the #Warranty work once forward. Temecula receive the OK. It took five days to complete the work. months to OK the #Warranty work once forward. Temecula receive the OK. It took five days to complete the work. More

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Great communication! Let me know any issues, what was urgent and what repairs could wait. Let me know any issues, what was urgent and what repairs could wait. More

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work was done the same day they called me to pick up the car but one of the worst worst worst thing that the dealer can do is send a customer with a loose battery. The battery got disconnected driving on th car but one of the worst worst worst thing that the dealer can do is send a customer with a loose battery. The battery got disconnected driving on the freeway. I'll pull over and the battery was disconnected the cable touched the metal. The dashboard turned a lot of lights check engine on. now, AC is xxxxxxx funny. The car is xxxxxxx funny. More

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The service was really rushed and kind of rude. Honestly, I didn’t really get a chance to speak or have any of my concerns answered. Honestly, I didn’t really get a chance to speak or have any of my concerns answered. More

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The service department did a great job when we dropped the car off and picked it up. Ford needs to do a better job notifying the dealer when a recall occurs if the parts are available. the car off and picked it up. Ford needs to do a better job notifying the dealer when a recall occurs if the parts are available. More

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Super helpful! I had scheduled an appointment for 8AM an entire week early, and when arrived someone came to my car window and told me my appointment wasn’t there. I had scheduled an appointment for 8AM an entire week early, and when arrived someone came to my car window and told me my appointment wasn’t there. They had me speak with Joseph about the mishap & he was SUPER helpful in making sure the car appointment I had booked still took place! I was grateful that the engine fix was able to be fixed within hours & had my car returned same day! Definitely recommend. More

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I have always received good customer service from Temecula Gosch Ford. They are attentive and willing to correct issues. Temecula Gosch Ford. They are attentive and willing to correct issues. More

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