Joseph Herman
Joseph Herman at Benzel-Busch Motor Car

Joseph Herman | Page 6

General Sales Manager

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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4.9
258 Reviews

Dealership Experience

36 yrs, 6 mos

4.9

258 Reviews

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258 Reviews of Joseph Herman

June 25, 2024

Dealership Rating
Employee Rating

My experience was great! Eli made the whole process effortless! All those I encountered were very courteous. More

by IMADAN2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eli Kalajian

Jul 30, 2024

Benzel-Busch Motor Car responded

Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that Eli made the process effortless and that you found our team courteous. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. We will be sure to pass along your kind words to Eli and the rest of our team. Warm regards, Michael Hill mhill@benzelbusch.com

June 18, 2024

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Employee Rating

Great costumer service, James and Joe are really great professionals that every business would like to have. From the first day to the delivery of the car the process was very flawless. Thank You. More

by EDUARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Scott

Jul 30, 2024

Benzel-Busch Motor Car responded

Thank you so much for your wonderful review! We're delighted to hear that James and Joe provided you with exceptional customer service and made the entire process seamless from start to finish. Warm regards, Michael Hill mhill@benzelbusch.com

June 07, 2024

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Robinson is the best in sales and Chris is the best in service! Everyone there is very nice and professional. More

by GRACE_GREENBERG
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Iseman , Robinson Espinal

Jun 14, 2024

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Robinson provided you with excellent service in sales and that Chris offered top-notch service in our service department. Ensuring our customers receive the best care possible, whether in sales or service, is our priority, and we're delighted that both Robinson and Chris exceeded your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

May 30, 2024

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Joe Herman was great. He made leasing my new E350 an enjoyable and seamless experience. He was patient and explained everything to a tee. 100% the best experience anyone c More

by CLHEUREUX710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Palm

Jun 14, 2024

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Joe Herman provided you with great service and made leasing your new E350 an enjoyable and seamless experience. Providing exceptional service and ensuring our customers feel comfortable and informed throughout the process is our priority, and we're delighted that Joe's patience and thorough explanations made a positive impact on your experience. We'll be sure to pass along your kind words to him; he'll be thrilled to hear your feedback. Warm regards, Michael Hill mhill@benzelbusch.com

May 28, 2024

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These guys are great. It was my second car from them and received a lot of help ordering a new car. I was updated frequently. Highly recommend them. More

by RICHM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Poliandro

Jun 14, 2024

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us and that you received a lot of help ordering your new car. Your loyalty as a returning customer means a lot to us, and we're honored to have had the opportunity to assist you with your second car purchase. Warm regards, Michael Hill mhill@benzelbusch.com

Jun 14, 2024

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We're thrilled to hear that you found the entire process quick and easy, and that you're very happy with everything. Ensuring a seamless and efficient experience for our customers is our priority, and we're glad that we could meet your expectations. Warm regards, Michael Hill mhill@benzelbusch.com

November 14, 2023

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It was my first time buying a Mercedes and the dealership and sales person were super nice and helpful. They explained everything and worked out a great deal More

by nfakhimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2023

Benzel-Busch Motor Car responded

That's fantastic to hear! Buying a new car, especially a Mercedes, can be an exciting and significant experience. It's great that you had a positive interaction with the dealership and salesperson. A good buying experience can make the process more enjoyable and set a positive tone for your ownership. Regards, Michael Hill mhill@benzelbusch.com

November 02, 2023

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Dislike car dealers love this store! Easy transaction, made to feel welcome and appreciated. Great value Great service. More

by clothesdr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pasquale (Lino) Cascardi , Carlos Gonzalez

Nov 03, 2023

Benzel-Busch Motor Car responded

It's wonderful to hear that you had a positive experience at the store and with Lino. Easy transactions and feeling welcome and appreciated are important aspects of a good customer experience, and it's great to know that you found value and received excellent service. Regards, Michael Hill mhill@benzelbusch.com

September 07, 2023

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Amazing dealership! This was a great experience. I would strongly recommend Benzel-Busch to everyone. More

by LarryM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orlando Dranguet , Carlos Gonzalez

Sep 12, 2023

Benzel-Busch Motor Car responded

Thank you so much for your kind words and for recognizing Benzel-Busch as an amazing dealership. We're thrilled to hear that your experience with Orlando was great. Your recommendation means a lot to us, and we appreciate your trust in us. We're dedicated to providing exceptional service to all our customers, and it's feedback like yours that motivates us to keep doing our best. Regards, Michael Hill mhill@benzelbusch.com

August 16, 2023

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The dealership is very professional and immaculately clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. More

by SAMMYBLOOM39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2023

Benzel-Busch Motor Car responded

We are thrilled to hear about your exceptional experience at our dealership! Providing a professional and immaculately clean environment is of utmost importance to us. We are delighted that Doug Ryan stood out as a knowledgeable, courteous, and helpful member of our team. Your trust in his expertise and dedication is greatly appreciated. Regards, Michael Hill

August 10, 2023

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Employee Rating

The best dealership in Bergen County New Jersey by far. Would not hesitate to purchase another car from them. More

by JOHNM24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2023

Benzel-Busch Motor Car responded

Thank you for your kind words and for considering us the best dealership in Bergen County, New Jersey! We're truly honored by your praise and your willingness to choose us for your automotive needs. Your confidence in us is greatly appreciated, and we're thrilled to hear that you wouldn't hesitate to purchase another car from our dealership. If you ever decide to explore another vehicle purchase or have any questions, please feel free to reach out. We're here to provide you with the same exceptional service that you've come to expect. Thank you once again for your support, and we look forward to the possibility of serving you again in the future! Regards, Michael Hill mhill@benzelbusch.com

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