My Customer Service Representative Joseph Loera was
extremely helpful and attentive towards myself and care needs of my vehicle. I truly appreciate him and his expertise and knowledge towards understan
extremely helpful and attentive towards myself and care needs of my vehicle. I truly appreciate him and his expertise and knowledge towards understanding my car issues. I look forward to seeing him for all of my car service needs at Walter’s MBZ of Riverside.
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by Deon1854
Service Price Transparency
Jun 30, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your wonderful review! We are so glad that Joseph could be of valuable assistance to you throughout your visit. He ill be delighted to know that you deeply valued his assistance. We look forward to continue providing you and your Mercedes-Benz with our best care in your visits to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Walter’s MBZ of Riverside is the only dealer I willll and
have always taken my car for service for the past 12 years. Extremely centered on in quality customer care and car service.
have always taken my car for service for the past 12 years. Extremely centered on in quality customer care and car service.
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by Deon1854
Service Price Transparency
Jun 30, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review! We are honored that you have continuously confided in us here at Walter's Mercedes-Benz of Riverside for the past 12 years, and we are so glad that our team could consistently provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Would like to say thank you Brandon Monaco for the
excellent service I get every time I bring my vehicle in for servicing. He’s always kind and helpful. Will be seeing you soon for an alignment.
excellent service I get every time I bring my vehicle in for servicing. He’s always kind and helpful. Will be seeing you soon for an alignment.
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by jj_ybarbo
Service Price Transparency
Other Employees Tagged:
Brandon Monaco
Jun 20, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your excellent review! Providing top-notch service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that Brandon consistently provides you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
This is the worst dealership I’ve ever dealt with.
Brought my vehicle for servicing after taking it to a 3rd party German Auto Mechanic advising me that the right front axle and lower control arm were
Brought my vehicle for servicing after taking it to a 3rd party German Auto Mechanic advising me that the right front axle and lower control arm were damaged and needed. The “servicing” dept didn’t even inspect my vehicle but kept it for 4 days and couldn’t “replicate” the sound my car was making. They in fact told me they didn’t inspect it but just went off the 3rd party mechanic’s diagnosis and tried to charge me double what the mechanic was charging. Keep in mind I only had the vehicle for 50 days/1200 miles
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by bretallan6
May 17, 2023 -
Walter's Mercedes-Benz of Riverside responded
Hi
I have spoken with the team at great length and we don’t have any record of any circumstance like what you are describing here. I think you have the wrong store. Do you mind giving me a call?
Sean Davisson
General Manager
Walter’s Mercedes-Benz of Riverside
(951) 441-6182
Joe Loera really hooked us up with a great service
experience. Our 2014 e350 which was bought and serviced its entire life at Walter’s was due for some major maintenance and repair. Joe worked to secu
experience. Our 2014 e350 which was bought and serviced its entire life at Walter’s was due for some major maintenance and repair. Joe worked to secure us great pricing so great it wasn’t worth it to shop all over for a 3rd party to to the work. That way this car will continue to be seen at Walter as we get ready to pass it down to our kids.
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by GOHAWKS12
Service Price Transparency
Apr 13, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to leave us this wonderful review! We are so glad that Joe took great care of you and your Mercedes-Benz e350. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you and your family with.
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Pleasant atmosphere.
I like the complimentary gourmet coffee and snacks.
Most importantly, Joe Loera is great to work with, friendly, professional, communicative, and e
I like the complimentary gourmet coffee and snacks.
Most importantly, Joe Loera is great to work with, friendly, professional, communicative, and easy to work with.
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by LuvMyQX70
Mar 31, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to leave us this positive review! We are so glad that Joe and the team took great care of you and made your experience with us top-notch. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Joseph Lara was very genuine and knowledgeable.
He also kept me informed on the status of my vehicle and even had my car ready before expected.
He also kept me informed on the status of my vehicle and even had my car ready before expected.
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by Sarahleota0413
Service Price Transparency
Mar 29, 2023 -
Walter's Mercedes-Benz of Riverside responded
Sarah,
Thank you for leaving Joseph this positive review! We are so glad that he was both kind and informative throughout your visit. It is our pleasure to serve you, and we hope to see you again the next time your Mercedes-Benz is ready for service!
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Service here is always quick and easy.
You can book your appt online or by calling in. Joseph Loera is my service guy and always keeps me updated. Great service!
You can book your appt online or by calling in. Joseph Loera is my service guy and always keeps me updated. Great service!
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by smahmoud92
Mar 22, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your 5-star rating! We are happy to hear that Joseph and the team could consistently provide you with a smooth and efficient experience while keeping you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Always Friendly Always helpful and always given you
explanation of your service . Awesome waiting area
explanation of your service . Awesome waiting area
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by Kuri699
Service Price Transparency
Feb 27, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for choosing Walter's Mercedes-Benz of Riverside and for your 5-star rating! We are so glad that our team could consistently provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Try very hard to solve unique issues with Mercedes Benz
vehicles off warranty and on warranty
vehicles off warranty and on warranty
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by johnsousa
Service Price Transparency
Feb 27, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for taking the time to leave us this review. We are glad to hear that our team could provide you with great care. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager