Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera | Page 5

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
256 Reviews
5.0

256 Reviews

Write a Review

256 Reviews of Joseph Loera

June 19, 2023

Dealership Rating
Employee Rating

Would like to say thank you Brandon Monaco for the excellent service I get every time I bring my vehicle in for servicing. He’s always kind and helpful. Will be seeing you soon for an alignment. More

by jj_ybarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Monaco

Jun 20, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Providing top-notch service is so important to us here at Walter's Mercedes-Benz of Riverside, and we are glad that Brandon consistently provides you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

May 10, 2023

Dealership Rating
Employee Rating

This is the worst dealership I’ve ever dealt with. Brought my vehicle for servicing after taking it to a 3rd party German Auto Mechanic advising me that the right front axle and lower control arm were More

by bretallan6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tyler Usary, Mark Interlicchia, Alex Ramirez, JR Rodriguez , Adam Garcia, Emil Iltchi, Jason Kontopedes, Brandon Monaco, Michael Ramos, Phil Macias & Brandon Barello

May 17, 2023

Walter's Mercedes-Benz of Riverside responded

Hi I have spoken with the team at great length and we don’t have any record of any circumstance like what you are describing here. I think you have the wrong store. Do you mind giving me a call? Sean Davisson General Manager Walter’s Mercedes-Benz of Riverside (951) 441-6182

April 12, 2023

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Employee Rating

Joe Loera really hooked us up with a great service experience. Our 2014 e350 which was bought and serviced its entire life at Walter’s was due for some major maintenance and repair. Joe worked to secu More

by GOHAWKS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Apr 13, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this wonderful review! We are so glad that Joe took great care of you and your Mercedes-Benz e350. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you and your family with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 31, 2023

Dealership Rating
Employee Rating

Pleasant atmosphere. I like the complimentary gourmet coffee and snacks. Most importantly, Joe Loera is great to work with, friendly, professional, communicative, and e More

by LuvMyQX70
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this positive review! We are so glad that Joe and the team took great care of you and made your experience with us top-notch. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 28, 2023

Dealership Rating
Employee Rating

Joseph Lara was very genuine and knowledgeable. He also kept me informed on the status of my vehicle and even had my car ready before expected. More

by Sarahleota0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Walter's Mercedes-Benz of Riverside responded

Sarah, Thank you for leaving Joseph this positive review! We are so glad that he was both kind and informative throughout your visit. It is our pleasure to serve you, and we hope to see you again the next time your Mercedes-Benz is ready for service! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

March 21, 2023

Dealership Rating
Employee Rating

Service here is always quick and easy. You can book your appt online or by calling in. Joseph Loera is my service guy and always keeps me updated. Great service! More

by smahmoud92
Recommend Dealer
Yes

Other Employees Tagged: Eddy Elsayed

Mar 22, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star rating! We are happy to hear that Joseph and the team could consistently provide you with a smooth and efficient experience while keeping you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us here and on Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 25, 2023

Dealership Rating
Employee Rating

Always Friendly Always helpful and always given you explanation of your service . Awesome waiting area More

by Kuri699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your 5-star rating! We are so glad that our team could consistently provide you with thorough and efficient service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 24, 2023

Dealership Rating
Employee Rating

Try very hard to solve unique issues with Mercedes Benz vehicles off warranty and on warranty More

by johnsousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Feb 27, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this review. We are glad to hear that our team could provide you with great care. It is our pleasure to serve you and your Mercedes-Benz needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 15, 2023

Dealership Rating
Employee Rating

I booked online and was given a same day appointment. Joseph Loera was my service person. He was prompt, informative and professional. This was my first time at Walter's of Riverside MB and it definitely More

by Uhbags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! Offering quality and efficient service is so important to us, and we are glad that Joseph provided you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

February 06, 2023

Dealership Rating
Employee Rating

Mr Joseph Loera was very helpful and helped me with a quick servicing. Very Professional. More

by nsshahdds10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Towns

Feb 07, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Joseph. We are so glad that he could provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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