Joseph Loera
Joseph Loera at Walter's Mercedes-Benz of Riverside

Joseph Loera | Page 6

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
256 Reviews
5.0

256 Reviews

Write a Review

256 Reviews of Joseph Loera

January 21, 2023

Dealership Rating
Employee Rating

All staff were very professional specially Edwin, our sells specialist. I highly Recommend Mercedes-Benz More

by luzpadilla39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Usary, Justin Campbell

Jan 23, 2023

Walter's Mercedes-Benz of Riverside responded

Luz, Thank you so much for your positive review and recommendation! We are so glad that Edwin and the team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 20, 2023

Dealership Rating
Employee Rating

1st visit, 1st Benz, great service, thanks Joe and service desk for last minute accommodation More

by Beattyb
Recommend Dealer
Yes
Jan 20, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are so glad that Joe took great care of you and your Mercedes-Benz. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

Jan 20, 2023

Beattyb responded

Great service people

January 19, 2023

Dealership Rating
Employee Rating

I am always treated with attention and friendliness from all staff! Service is so seamless! I am a loyal 15 year customer as a result! A++++ More

by Jennifer M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia

Jan 20, 2023

Walter's Mercedes-Benz of Riverside responded

Jennifer, Thank you so much for your wonderful review! It is an honor to have your confidence and loyalty, and we are delighted that our team could consistently provide you with the quality care that you so much deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 13, 2023

Dealership Rating
Employee Rating

Mr. Joseph Loera is an outstanding service man I’ve ever met for last 7 years’ He’s friendly, knowledgeable, pleasant, gentleman! More

by jeanmataya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Joseph this excellent review! We are honored that you have confided in us with your automotive needs for the past 7 years, and we are so glad that he consistently provides you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

January 01, 2023

Dealership Rating
Employee Rating

Always making my service visit well worth it. My service advisor, JR Rodriguez. Is very straightforward and laid out the things that my car needed. He answered my questions honestly. Definitely I More

by Sharon_rosaupan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Interlicchia, Alex Ramirez, JR Rodriguez, Brennan Ruiz , Cody Burt, Adam Garcia, Brandon Monaco, Michael Ramos, Austin Schneider

Jan 03, 2023

Walter's Mercedes-Benz of Riverside responded

Sharon, Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that JR and the team consistently provide you with nothing less. We look forward to continue providing you and your Mercedes-Benz with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 30, 2022

Dealership Rating
Employee Rating

Joseph Loera provided me with excellent customer service, He welcomed me with a warm smile . Service dept was quick and resolved the issue. Thank you you are awesome! More

by Dford921
Service Price Transparency
Service Time
Recommend Dealer
Yes
Jan 03, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with Joseph! We are so glad that he could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 30, 2022

Dealership Rating
Employee Rating

The experience i had started with Cody and Joe in service, then to Michelle at the front desk then to my salesperson Selvin Pineda then to Michael in finance. Each and every one of them was a profes More

by Tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Filomena Powers , Cody Burt, Michael Georgie, Selvin Pineda, Michele at the front desk

Jan 03, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review and recommendation! We are so glad that Cody, Joe, Michelle, Selvin, and Michael took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if we may ever be of further service to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 30, 2022

Dealership Rating
Employee Rating

The service i got at this dealership i was very satisfied and the advisor Joseph Loera had excellent customer service with me that made all the difference in me of going back here. More

by Gmcuasay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Monaco

Jan 03, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you o much for your positive review! Providing top-notch service is so important to us, and we are glad that Joseph's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that Joseph and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 18, 2022

Dealership Rating
Employee Rating

Outstanding customer service, very helpful, humble and knowledgeable, Joseph was on point and informed us continuously about our vehicle’s service process. More

by Irshad Toufiq
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Walter's Mercedes-Benz of Riverside responded

Irshad, Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that Joseph provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

December 16, 2022

Dealership Rating
Employee Rating

Professionally staffed service department. Everything was explained thoroughly and left feeling like my car was in good hands. More

by roman.f.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Walter's Mercedes-Benz of Riverside responded

Roman, Thank you so much for your positive review! We are so glad that our team could provide you with thorough and efficient service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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