Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 65

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

December 18, 2020

Dealership Rating
Employee Rating

Sarant is the best! The most wonderful repair service with Joe Mistretta as the person in charge; terrific sales person Antonio and Kristin was extremely knowledgeable about the car’s amenities when I pi More

by RONELLE902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna , Kristin Loos

Dec 21, 2020

Sarant Cadillac responded

Thank you for the very kind words! Joe, Antonio, and Kristin will be delighted to hear that they were a pleasure to work with. We are lucky to have them on our team. We look forward to your next visit with us!

December 17, 2020

Dealership Rating
Employee Rating

As always Sarant service performance was top quality. On short notice they found the issue that caused engine light to go on. It was repaired in 20 minutes. Such a comfort to know they are efficient and re More

by GGWT29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Abe Kolat, Maurice Pereira, Eric

Dec 21, 2020

Sarant Cadillac responded

Thank you for leaving us this great review! We are glad you had a great experience with our parts and service department. Please let us know if there is anything else we can do for you!

Dec 21, 2020

GGWT29 responded

Keep up the OUTSTANDING service.

December 15, 2020

Dealership Rating
Employee Rating

ALWAYS GREAT, AND HELPFUL AND COMPLETE.THE STAFF COULD ALWAYS GREAT, AND HELPFUL AND COMPLETE. THE STAFF COULD NOT BE BETTER AND ARE ALL VERY KNOWLEDGEABLE. IT IS A PLEASURE TO BRING THE CAR THERE. More

by dalese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony DiGuiseppe , Abe Kolat, Maurice Pereira

Dec 17, 2020

Sarant Cadillac responded

Thanks for the great review! We're glad to hear that our team was able to provide a fantastic customer service experience and get you back on the road quickly and safely. We appreciate your business and look forward to seeing you back in the future!

December 14, 2020

Dealership Rating
Employee Rating

Thanks for always taking such good care of our car, and always taking good care of us!! Maurice and Joseph in service are always looking out for our best interest. Best wishes always to your entire team! More

by JesseW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Dec 15, 2020

Sarant Cadillac responded

Jesse, thanks for choosing Sarant Cadillac for your recent service appointment! We're always grateful for the opportunity to work with you, and we're glad to hear that you enjoy dealing with Maurice and Joseph - they're the best! Best wishes to you and Gordon, please let us know whenever we can help you out again in the future!

December 12, 2020

Dealership Rating
Employee Rating

I found the staff at Sarant Cadillac, very professional, aware of their product and willing to work with you toward a complete satisfaction. Thank you More

by SAM MIRIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Dominic Vivo, Vic Castagna , Teresa Gunshinan, Heidi McGough

Dec 15, 2020

Sarant Cadillac responded

Thank you for your 5-star review, Sam! It was a pleasure to provide you with a wonderful car buying experience. We appreciate your business and thank you for choosing Sarant Cadillac!

December 10, 2020

Dealership Rating
Employee Rating

Service at Sarant is always a pleasure. The people that work there especially the service manager Joe Mistretta are helpful and courteous. Car was ready when promised. More

by Cadi Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Dec 14, 2020

Sarant Cadillac responded

This is what we strive for! We truly appreciate you taking the time to share your experience with us! Thank you for your kind words about Joe. We’re glad he could help provide an enjoyable service experience for you. Thanks for stopping by and we look forward to seeing you again!

December 10, 2020

Dealership Rating
Employee Rating

I have been dealing with saran Cadillac for now approximately 30 years I’ve had other cars nobody stands up to the service department they are courteous I get my car back clean there a pleasure to More

by Mazza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 14, 2020

Sarant Cadillac responded

Thanks for the excellent 5-star rating! This is what we strive for! We pride ourselves on knowledgeable and helpful staff members, like Joe. We appreciate your business and look forward to seeing you again!

December 04, 2020

Dealership Rating
Employee Rating

FRIENDLY SERVICEEVERY ONE IS VERY HELPFUL IT IA ALMOST FRIENDLY SERVICE EVERY ONE IS VERY HELPFUL IT IA ALMOST 12 YEARS I AM VERY HAPPY WITH SARANT CADILLAC. LOOKING FORWARD TO HAVE MY NEXT SUV! THANK More

by SUSHILHLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Dec 08, 2020

Sarant Cadillac responded

Thank you for telling us how we are doing! We’re thrilled to hear that you had such a knock-out experience with our parts and service department. We hope we can see you again soon!

December 04, 2020

Dealership Rating
Employee Rating

Been going to your dealer for many years .the staff is great from beginning to end .you get greeted at the outside garage door once in the shop the service manager ,advisor and mechanic greeted me ..I did More

by john.k2258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Dec 08, 2020

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! We’re happy to hear that our service team took great care of you! Thank you for your business and we hope to take care of any of your future car needs!

December 03, 2020

Dealership Rating
Employee Rating

I have been a customer for many years and the service department workers are always very nice to me and take care of my cars well. More

by ANGELA.KOWALCZYK1977
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Maurice Pereira

Dec 04, 2020

Sarant Cadillac responded

Thanks for the excellent 5-star rating! We’re happy to hear that our service team took great care of you. If you ever need help in the future, we’re always happy to do so!

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