Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 81

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

November 22, 2019

Dealership Rating
Employee Rating

Great Parts and Service dpt!!! I love Sarant Cadillac! Their parts and service department are amazing! They are very efficient and professional. I will keep going back there and sen More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr. , Teresa Gunshinan, Bill McCardle

Nov 26, 2019

Sarant Cadillac responded

We are so glad that you loved your time with our service department. We pride ourselves in our quality and are glad that we could provide you that experience each time. We look forward to working with you again during your next maintenance appointment.

November 20, 2019

Dealership Rating
Employee Rating

Best dealership ever!! Just picked up an Escalade with my daughter at Sarant Cadillac. I've leased many many cars and have been to dozens of dealerships in my life. I can t More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino, Vic Castagna , Receptionist. Forgot her name. Very nice

Nov 22, 2019

Sarant Cadillac responded

Joey, thank you for your kind review and 5-stars! We are so happy that we have been able to serve you faithfully the last 15 years and will for sure to pass your kind words onto the rest of the team. Please let us know if there is anything else we can do for you or your daughter!

November 19, 2019

Dealership Rating
Employee Rating

Perfect transition I was able to walk into Sarant Cadillac pick the vehicle I wanted, make a great deal and two days later turn in my previously leased car and drive awa More

by 1melfrmhel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2019

Sarant Cadillac responded

We are thrilled to hear you had a great car buying experience with our team! Please let us know if you need anything else. We look forward to working with you again soon!

November 15, 2019

Dealership Rating
Employee Rating

Just want to say Your service department is excellent Joe Mistretta and the service department gave me excellent service. The whole dealership is very accommodating and they are know their cars The More

by SCOFO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

November 15, 2019

Dealership Rating
Employee Rating

Slow leak Took my car in for service to repair a slow leak on one of my tires. I did not have an appointment but Joe Mistretta resolved the issue quickly. Than More

by StanleyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , Maurice Pereira

November 13, 2019

Dealership Rating
Employee Rating

Good service I have nothing but good experience with the people at Sarant .very friendly and helpful The service department go above and beyond always pleased wi More

by Nbyander7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino , Maurice Pereira

Nov 15, 2019

Sarant Cadillac responded

Thank you for the feedback. We are glad to hear your experiences have been so positive during each of your visits with our service department. We look forward to working with you again when your vehicle needs a tune-up.

November 12, 2019

Dealership Rating

Always a good experience. The service is always good. What needed to be done was explained and no surprise costs. The cost was explained fully. Everyone professional and friend More

by BOVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McCardle

Nov 14, 2019

Sarant Cadillac responded

We're glad you always have good experiences with our service team. Thank you for leaving us a review! If there's anything else we can help with, please let us know!

November 12, 2019

Dealership Rating

Good service Even though it was a little longer than usual due to a broken wheel lock during tire rotation I still got everything accomplished that I came in for. More

by Tom
Recommend Dealer
Yes
Nov 14, 2019

Sarant Cadillac responded

Tom, thank you for your review! We're glad it was a good service appointment. If there's anything else we can help with, please let us know!

November 10, 2019

Dealership Rating
Employee Rating

Mounted new winter wheels and tires. The service was quick and excellent. Everyone on the team was friendly and answered all my questions about my new "v". Always a pleasure to spend time More

by Ray Roses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Bill Reale , Joseph Spero (Parts)

Nov 12, 2019

Sarant Cadillac responded

Thank you for the great review, Ray. We pride ourselves in having a fast and efficient service team to help you get your vehicle taken care of. We look forward to working with you again during your next appointment.

November 09, 2019

Dealership Rating
Employee Rating

Sarant Cadillac...our favorite dealership!!! It was an absolute pleasure working with Thomas Sabbatino...he listened to our requests, he was patient, friendly & knowledgeable ...a smooth transact More

by Scott E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Nov 12, 2019

Sarant Cadillac responded

Thank you, Scott, for the feedback about our sales and service team. We are glad to hear that Thomas was able to help you find your next vehicle while our service team helped with maintenance. We look forward to continuing to work with you on any future automotive needs you may have.

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