Joseph Mistretta
Joseph Mistretta at Sarant Cadillac

Joseph Mistretta | Page 98

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.7
1,140 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

4.7

1,140 Reviews

Write a Review

Dealership Experience

29 yrs, 1 mo

Industry Experience

47 yrs, 1 mo

Specialties & Trainings

Cadillac Certified

1140 Reviews of Joseph Mistretta

November 16, 2018

Dealership Rating
Employee Rating

Oil change and inspection . Excellent and polite service . Joe is great and informative.. He explains things and service is prompt . Place is clean and great coffee is offered . More

by MKLEIN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2018

Sarant Cadillac responded

We appreciate your kind words and don't take them lightly. It's a pleasure to hear that Joe could assist you through such a pleasant experience. Let us know if there's anything else we can do for you - we hope to see you soon!

November 16, 2018

Dealership Rating
Employee Rating

Custom Service It was with great pleasure to visit and have my XT5 serviced by experienced technicians. Every time I leave I feel like I brought a new car. Sometimes More

by RED2GO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Dominic Vivo, John F. Nassour, Sr. , Teresa Gunshinan, Heidi McGough, The Receptionist "Personal Greeter" of course!

Nov 20, 2018

Sarant Cadillac responded

Thanks for your review! We are thrilled to hear that you had such a pleasant experience with our technicians and that they continue to keep your XT5 is great condition! Don't forget to come see us - we enjoy seeing you!

Nov 17, 2021

RED2GO responded

See you on the next buy!

November 14, 2018

Dealership Rating
Employee Rating

Excellent Very professional service department, especially my service writer, call me and explained what work was been done and inform me as soon as the car was More

by GJONES9002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Bill McCardle

Nov 16, 2018

Sarant Cadillac responded

Thank you for visiting us, it's great to know that your visit went well. When you're ready for your next service, just let us know!

November 08, 2018

Dealership Rating
Employee Rating

Perfect. Joe is so great. So professional. I always feel very taken care of when I come to Sarant. Very timely service. Never wait too long. More

by Andy5231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2018

Sarant Cadillac responded

Thank you for the kind words about Joe! We agree he is a great member of our staff. If there is anything else we can do, please let us know! Thank you!

November 08, 2018

Dealership Rating
Employee Rating

an Awesome Experience All my years in buying cars we’ve never been treated so much like Family from Mr Antonio Centeno to Mr Joe Mistretta An awesome experience and I wou More

by CAPPERMT Al Pelliccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Bill Reale , Teresa Gunshinan, Freddie Rollo

Nov 12, 2018

Sarant Cadillac responded

We are glad to hear you had such a great experience! We look forward to the chance to work with you again in the future!

November 05, 2018

Dealership Rating
Employee Rating

Service The staff made getting service quick and easy. A task that normally I hate doing. Very attentive and service was done correctly and fast. Thanks to More

by Brett 926
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, John F. Nassour, Sr. , Heidi McGough, Freddie Rollo

Nov 07, 2018

Sarant Cadillac responded

Thank you for the great review, we appreciate the 5-star rating and we hope to see you again!

November 04, 2018

Dealership Rating
Employee Rating

Sarant Cadilac is an awesome place to buy a car I wouldn’t lease from any other car dealer. The employees at Sarant are friendly, helpful and Knowledgeable. The Service Deoartment is exceptional an More

by BHBOBCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno

Nov 06, 2018

Sarant Cadillac responded

We greatly appreciate you taking time to leave such a kind review! It's a pleasure to continue doing work with you - come again soon!

November 03, 2018

Dealership Rating
Employee Rating

Immediate Service Professional, efficient, friendly and accommodating. I called due to an unexpected problem with a tire which prevented renewing my inspection. I was More

by BROWNJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 06, 2018

Sarant Cadillac responded

Thanks for your review! We couldn't be any happier to hear that we were able to get you taken care of immediately. Let us know if there's anything else you need - we're happy to help!

October 31, 2018

Dealership Rating
Employee Rating

Service visit Had a defective SD card in my Nav system on my new Cadillac XT4 Sport. The issue was resolved to my satisfaction. It required a loaner which was provi More

by GOLDY014@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2018

Sarant Cadillac responded

Thank you for the review! We are so glad that you had a positive experience with our dealership. Let us know if there is anything else we can do for you and your XT4.

October 30, 2018

Dealership Rating
Employee Rating

couldn't be better my problem was handled with expedience. joe mistretta was great. Also, my problem was solved. Joe understood what it was and I was only there for 1 ho More

by TWILLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2018

Sarant Cadillac responded

We're happy we could help out! Thank you for letting Joe and the team work with you, we all hope we can see you back again!

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