Joseph Mistretta
Joseph Mistretta at Sarant Cadillac
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Joseph Mistretta | Page 98

Service Director

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.8
1,012 Reviews

Joe has been with Sarant Cadillac since 1997. Joe has recently been promoted to Service Director! He has acquired quite the customer base and his customers love him! Joe does all he can keep his customers informed and to makes sure their service experience is a positive one. Joe thoroughly enjoys the relationships he has built here at Sarant Cadillac over the years.

Dealership Experience

27 yrs, 2 mos

Industry Experience

45 yrs, 2 mos

Specialties & Trainings

Cadillac Certified

4.8

1,012 Reviews

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1012 Reviews of Joseph Mistretta

May 19, 2018

Dealership Rating

Oil change/tire rotation and check up The wait time was reasonable and the service representative was efficient and friendly. I would recommend Sarant as a service facility. The wait ar More

by Nick77
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill McCardle

May 22, 2018

Sarant Cadillac responded

Thank you for the review and recommendations, Nick, we're happy that our team was so efficient and friendly during your visit. We hope we get to see you back again in the future!

May 17, 2018

Dealership Rating
Employee Rating

All my issues were addressed I took my Cadillac in to address a transmition issue which was addressed, and I got a dent in the door, which they also addressed. More

by Andrewanthony34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2018

Sarant Cadillac responded

Glad to hear that our team took good care of you and your vehicle during your recent visit! Thanks for coming to see us and we look forward to working with you again in the future!

May 15, 2018

Dealership Rating
Employee Rating

Service staff did a wonderful job, us usual. Joe took theme to explain everything and evened the technician come and check one of the repairs again at my re More

by JAYCAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin

May 18, 2018

Sarant Cadillac responded

It's great to hear that the service team always does a wonderful job helping, Jay, thank you so much for letting us know. We look forward to seeing you back again next time!

May 12, 2018

Dealership Rating
Employee Rating

Service Went for an oil change and waited for the service. They offered my coffee, watched some TV. It was done quickly to my liking and they fixed a noise More

by Retiredli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo , Bill McCardle, Maurice Pereira

May 15, 2018

Sarant Cadillac responded

It's great to know you liked our staff and service! Thanks for your business and for taking time to leave a review.

May 12, 2018

Dealership Rating
Employee Rating

Excellent service I was very pleased with the service I received. As soon as I entered the service area I was greeted by the service rep. Mr. Mistreats stated he wou More

by Frank25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2018

Sarant Cadillac responded

Our goal is to get you back on the road as soon as possible! We're glad your experience was a great one. Thanks for stopping by, Frank.

May 11, 2018

Dealership Rating
Employee Rating

Outstanding Sales & Service Absolute best Cadillac dealership around...!!! Outstanding Sales & Service Department, Very At tentative to my needs. Joe Mistretta diagnosed my servi More

by All Faiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

May 14, 2018

Sarant Cadillac responded

Thank you for your review! We are so happy to hear you had a great experience with us! Thank you for choosing us!

May 09, 2018

Dealership Rating
Employee Rating

Great service was in and out within an hour. I would highly recommend Sarant for all your services needs. Everyone there is very friendly and they get the job done More

by Beachbum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2018

Sarant Cadillac responded

That's what we like to hear! It's good to know that your service was timely and your needs were met. We appreciate your excellent review!

May 07, 2018

Dealership Rating
Employee Rating

Great Experience-Hands down this is the best dealership! The friendly and courteous staff of Sarant is like no other. This is my second lease with this dealership, and I will continue to be a customer! More

by Dimezza, Kathleen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale , Joe Sarro

May 09, 2018

Sarant Cadillac responded

We truly appreciate your business and your continued loyalty, Kathleen! We look forward to having you back.

May 03, 2018

Dealership Rating
Employee Rating

Make you feel very welcome Sarant Cadillac is a very nice dealership very friendly highly recommended have very good service technicians take XT5 in for service was very happy w More

by Ramclam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , Maurice Pereira

May 04, 2018

Sarant Cadillac responded

We appreciate the kind words, thank you so much. It's wonderful to hear that we were able to help you and your XT5. We hope we can see you back again!

April 30, 2018

Dealership Rating
Employee Rating

Excellent service The people that are employed at Sarant are wonderful, caring and understanding. I’ve told many people about their wonderful service and also when I wa More

by Service great !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , Bill McCardle, The girl that got promoted she worked when you finished

May 01, 2018

Sarant Cadillac responded

Thanks for being an advocate for our dealership! We thank you for being a Sarant Cadillac customer and look forward to seeing you again in the future!

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