- Patrick A.
This was my first experience purchasing a vehicle over the internet. Everyone I spoke with at the dealership was professional, courteous, and timely. The vehicle was as represented and in brand new condition. The pricing was very competitive. I admit I was a bit nervous about purchasing something this expensive sight unseen with the exception of pictures. However, Josh Akerberg (my primary contact) was very professional and did a great job of explaining and walking me through the sale. I would have no concerns purchasing another vehicle on line from Infi iti of Hoffman Estates. Josh and the dealership exceeded my expectations.
Other Employees Tagged:
Sales manager and business office
"Great Experience "
The whole process from online shopping to signing the forms was great. The employees worked with us on financing and were very helpful. Do yourself a favor and give wotorwerks a shot.
Josh was very professional and polished. He thought of options that would work for us and we ended up with an amazing car at a great price!
"Top shelf customer service. "
My salesperson Josh bent over backwards to help me find the right fit for my needs and wants in the SUV I purchased. Follow up support was also superb. Excellent knowledge of their products as well as that of the competition.
Many times car buying can be stressful but Josh was exeptional. He answered all of our questions and took the time to make sure we were happy with our purchase. I will definetly return to Motor Works Infiniti in Hoffman Estates and will recommed them to all my friends and family.
"Easy upfront no hassle "
Overall a very easy process..enjoyed working with the entire MW team. Pricing was upfront and transparent and worked every angle to make the sale pain free.
"Easiest Vehicle Purchase EVER"
I Purchased an Infiniti QX80 from out of state and the process was smooth and seamless. Working with Josh was easy, his professionalism and response time to my many questions were exactly what I was hoping for! I purchased site unseen except for the professional photos on the website, Josh took the time to send photos in detail from his phone so I could see ‘real’ pics… I love my new ride and it is everything Josh said it was . The finance department was professional and easy to work with as well… Absolutely no complaints!
The entire team from sales to finance made this a great day as I got my car. It was worth the drive down from Milwaukee.
"Quick and accommodating"
Called Josh A on Thursday evening inquiring about an Audi on their lot, drove in from Michigan on Friday. Josh had the car sitting right out front ready for the test drive. Josh and the team were very helpful throughout the entire process.
"Very smooth process "
Josh helped us out with a used Infiniti QX60. He was very professional. There were no high pressure sales tactics. The overall experience was positive and smooth. I would definitely recommend Josh and MotorWerks.