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Josh Chernault

Overview Reviews (138) Inventory (462)

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Josh Chernault

Josh Chernault | Page 10

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8

138 Reviews

Overview Reviews (138) Inventory (462)

4.8

138 Reviews

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138 Reviews of Josh Chernault

October 20, 2025

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Employee Rating

brian listened to my concerns and took care of them thanks i was treated well thanks i was treated well More

by larrysears

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Hastmann

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October 20, 2025

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Very nice services really recommend aaaaaaaaaaaaaaaaaaaaaaaaaaa ssssssss xxxx xxxx xxxx ccc cccc vvbnn mw d aaaaaaaaaaaaaaaaaaaaaaaaaaa ssssssss xxxx xxxx xxxx ccc cccc vvbnn mw d More

by Yanelinieto2

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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October 16, 2025

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Brian is always great to work with. I am never pressured into getting any service that I don’t need I am never pressured into getting any service that I don’t need More

by tiffaniehall

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Hastmann, Courtney Krause

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Oct 17, 2025 -

Koons White Marsh Chevrolet responded

Thanks for the 4 star review, Tiffanie. We hope to see you again at Koons White Marsh Chevrolet!

October 16, 2025

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Employee Rating

Service reminder for next visit was not placed on windshield. Service due date not reset windshield. Service due date not reset More

by bschott1

Verified Customer

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Nov 03, 2025 -

Koons White Marsh Chevrolet responded

Thank you for flagging the missing reminder and due-date reset. I appreciate the clear note and would like to review your visit details so we can make sure everything is updated properly moving forward. Please feel free to reach out to me directly. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 15, 2025

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I got my car oil changed there and I’m so happy with the service service More

by ong31375

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Oct 15, 2025 -

Koons White Marsh Chevrolet responded

We couldn't ask for a better review of Koons White Marsh Chevrolet. Thanks so much for your kind review!

October 10, 2025

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The Mechanics do good work. Brian was very thorough and considerate. I they sent me a coupon that helped save money on repairs. Brian was very thorough and considerate. I they sent me a coupon that helped save money on repairs. More

by twinpb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Hastmann

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Oct 10, 2025 -

Koons White Marsh Chevrolet responded

Thank you for sharing your experience with Brian at Koons White Marsh Chevrolet! We appreciate your support and hope to serve you again down the road.

October 03, 2025

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The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More

by eadingle.ed

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Oct 06, 2025 -

Koons White Marsh Chevrolet responded

Thank you for your excellent review! We are thrilled that Chris and the team were so helpful. We are happy to have you as a customer here at Koons White Marsh Chevrolet!

October 03, 2025

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I experienced a minor service issue, the Service Manager stepped in and resolved the issue right away. Everything worked out well. stepped in and resolved the issue right away. Everything worked out well. More

by arodriguez1729

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dan Hasselberger, Nick Chapman

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Oct 06, 2025 -

Koons White Marsh Chevrolet responded

Thank you for your feedback! We’re glad we could resolve everything promptly for you. We hope to serve you again at Koons White Marsh Chevrolet.

October 01, 2025

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Always great service. In the 5 years since my purchase and service of my vehicle the staff is always professional and friendly. In the 5 years since my purchase and service of my vehicle the staff is always professional and friendly. More

by gma9641

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Krause , Nicholas Guyton

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Oct 02, 2025 -

Koons White Marsh Chevrolet responded

Thank you for your loyalty and support over the last 5 years! We are grateful for your business, and we look forward to seeing you next time at Koons White Marsh Chevrolet!

September 30, 2025

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Employee Rating

was able ti get serviced on a Saturday for an oil change , first time using this dealership , first time using this dealership More

by Chaswsr

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 02, 2025 -

Koons White Marsh Chevrolet responded

Chaswsr, thanks for the awesome review of Koons White Marsh Chevrolet!

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