Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault | Page 9

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
148 Reviews
4.8

148 Reviews

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148 Reviews of Josh Chernault

December 04, 2025

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Employee Rating

Prompt, professional service - updates in a timely manner, repair options explained well, all in all a good experience👍 More

by ebarretta87
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Recommend Dealer
Yes

December 03, 2025

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Always a good experience at Koons Chevrolet. White Marsh. We’re hoping the experience doesn’t change since the dealership was sold to a bigger conglomerate. To the new owners, Koons built a good More

by edkaybarb
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Recommend Dealer
Yes

December 03, 2025

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The service was fast and efficient. Josh was polite and professional and easy to work with. I had a great experience for my first service of my new truck. More

by Marquis.Dixon
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Recommend Dealer
Yes

December 02, 2025

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The service was efficient and all of the staff there are very supportive accommodating and friendly More

by CARENWRITER
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Recommend Dealer
Yes

November 30, 2025

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I dropped my car off friday they told me all that was wrong by sunday , i recieved a call wed saying they cant fix it the parts wont be here till mid december so i was told to return the rental & come ge More

by leaijaro22
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Recommend Dealer
No

Other Employees Tagged: Kelvin Dyson

Dec 03, 2025

Koons White Marsh Chevrolet responded

Thank you for sharing what happened with your recent visit. From your comments, it’s clear the timing of the diagnosis, the parts delay, and being asked to return the rental while the vehicle is still cutting off created a very frustrating situation. I’d like the opportunity to review your repair plan, the current parts status, and any options available so we can talk through the next steps together. Please feel free to reach out to me directly so we can discuss this in more detail. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 443-421-0433

November 24, 2025

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Awesome service. Josh was on point with his explanations when I asked my questions. I will continue to use Koons Chevrolet More

by baseball14831
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Recommend Dealer
Yes

November 22, 2025

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The services person was professional and knowledgeable. The maintenance was preformed correctly and with in reasonable time. More

by jvo0419
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Recommend Dealer
Yes

November 19, 2025

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I've been dealing with Koon's since 2007. They have kept my car running for 18 years. More

by svhopkin@yahoo.com
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann, Courtney Krause

November 17, 2025

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I service all of my vehicles at Koons Chevrolet and have found it reasonably quick and friendly here. More

by skyviewventures2015
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hastmann

November 16, 2025

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People are friendly and service is adequate. Last 3 times I visited my work was not complete, Lug nuts not properly tightened, wipers installed wrong, insufficient tire pressure in all 4 tires. More

by lflritt
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Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

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