Josh Chernault
Josh Chernault at Koons White Marsh Chevrolet

Josh Chernault | Page 14

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
203 Reviews
4.8

203 Reviews

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203 Reviews of Josh Chernault

December 12, 2025

Dealership Rating
Employee Rating

It’s an excellent dealer ship with very nice and understanding people they always do their best do adjust to your needs I’d recommend coming to koons Chevrolet MD. More

by jwolbert07
Service Price Transparency
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Recommend Dealer
Yes

December 09, 2025

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This dealership fixed my truck and provided a loaner car. Josh was very caring and helpful More

by casserlyauts
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Recommend Dealer
Yes

Other Employees Tagged: George Zahariousdakis

December 09, 2025

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Very pleased with the time it took to service my vehicle. I had scheduled an appointment and when I arrived they were very busy. My vehicle was taken right in and was completed in a timely fashion. I was More

by alreeder
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Recommend Dealer
Yes

December 08, 2025

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Scheduled an appointment and everything went very smoothly. The staff was very professional and the waiting area was very comfortable and clean. I would recommend the service here to anyone with a Ch More

by Scott P
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Recommend Dealer
Yes

December 06, 2025

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The representative who assisted with coordinating with the Service Department was professional and proactive, qualities of a manager. The Service Department was helpful and did a great job servicing my v More

by mcbridrjerry
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Recommend Dealer
Yes

Other Employees Tagged: Phone receptionist.

December 04, 2025

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Prompt, professional service - updates in a timely manner, repair options explained well, all in all a good experience👍 More

by ebarretta87
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Recommend Dealer
Yes

December 03, 2025

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Always a good experience at Koons Chevrolet. White Marsh. We’re hoping the experience doesn’t change since the dealership was sold to a bigger conglomerate. To the new owners, Koons built a good More

by edkaybarb
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Recommend Dealer
Yes

December 03, 2025

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The service was fast and efficient. Josh was polite and professional and easy to work with. I had a great experience for my first service of my new truck. More

by Marquis.Dixon
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Recommend Dealer
Yes

December 02, 2025

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The service was efficient and all of the staff there are very supportive accommodating and friendly More

by CARENWRITER
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Recommend Dealer
Yes

November 30, 2025

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I dropped my car off friday they told me all that was wrong by sunday , i recieved a call wed saying they cant fix it the parts wont be here till mid december so i was told to return the rental & come ge More

by leaijaro22
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Recommend Dealer
No

Other Employees Tagged: Kelvin Dyson

Dec 03, 2025

Koons White Marsh Chevrolet responded

Thank you for sharing what happened with your recent visit. From your comments, it’s clear the timing of the diagnosis, the parts delay, and being asked to return the rental while the vehicle is still cutting off created a very frustrating situation. I’d like the opportunity to review your repair plan, the current parts status, and any options available so we can talk through the next steps together. Please feel free to reach out to me directly so we can discuss this in more detail. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 443-421-0433

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