Josh Chernault | Page 18

Good service and fair price always listens to customers about their vehicle nice waiting area about their vehicle nice waiting area More

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my service was excellent the service advisor was the BEST. Couldn’t ask to be treated any better BEST. Couldn’t ask to be treated any better More

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Bought a vehicle with no problem from the salesperson. No problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for problem with finance. Made a appointment to get the vehicle fixed and was scheduled out a week. Took vehicle back to get fixed. They had vehicle for 2 days and I took off of work. Vehicle is still making the same noise I took it in for. The month and 1,000 miles are up and I’m stuck with a noise that absolutely drives me crazy. I guess you get what you pay for. Very unhappy with the service department. Place sucks More

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i was impressed with the professional way that the deal was done. the salesman was helpful and knowledgeable of every question we had. i would recommend the salesman and the dealership to everybody. was done. the salesman was helpful and knowledgeable of every question we had. i would recommend the salesman and the dealership to everybody. More

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On time, Courteous. Answer questions promptly and clearly. Very friendly. It is always a pleasant experience to visit Koons White Marsh for service. Recommend highly. clearly. Very friendly. It is always a pleasant experience to visit Koons White Marsh for service. Recommend highly. More

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I have a new vette that # 7 Cylinder went up it was under warranty they fixed it but forgot to put all of panels back in my engine so so disappointing warranty they fixed it but forgot to put all of panels back in my engine so so disappointing More

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I had a problem with my transmission, I spoke with Josh on the phone. He told me to bring in my truck for a diagnostic. They found that I needed a new transmission. Josh took care of submitting the info to on the phone. He told me to bring in my truck for a diagnostic. They found that I needed a new transmission. Josh took care of submitting the info to the warranty company, set me up with a loner vehical. He texted me updates about the progress of the repaire. Amazingly, I dropped my vehicle off Sunday evening and was contacted Tuesday noon time that my truck was finished and ready for pick up.Josh and the Koons team did a very good job. They made a stressful situation much easier to bare. Thanks Guys Anthony Fitch Jr. More

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I actually bought my 2019 Suburban last November and never wrote a review. Today I was in for a regularly scheduled service and was really pleased with how efficient and easy it is to work with Koons. W never wrote a review. Today I was in for a regularly scheduled service and was really pleased with how efficient and easy it is to work with Koons. When I was looking for the place to write the review I noticed how many really nice reviews there were for Buddy Price. So today I just wanted add mine to the list. As I read many of the other reviews my experience feel right in line with everyone else. Also when I read his bio it was truly spot on. I would recommend the dealership and Buddy to anyone. More

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The sales associate product Specialist was awesome. She listened to what I said and did everything she could to find the right truck for me. There were a few bumps along the way but her dedication to my s listened to what I said and did everything she could to find the right truck for me. There were a few bumps along the way but her dedication to my satisfaction encouraged me to keep going towards the end goal of getting me in a truck that I love. I did look at several other dealerships in the area while I did find a few nice people and several very aggressive ones, the one I found at koons in Rebecca couldn't be matched. After the purchase when I ran into an issue the sales management team shined. They did all of the right things and made me happy. I don't believe I would have gotten that at the other dealerships I talked to. More

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Good place bought brand new Silverado little over a year ago service department has been great Will continue to return I don’t have any complaints ago service department has been great Will continue to return I don’t have any complaints More

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